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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My recent time shopping at Sammydress has been amazing. Everyday I'm on the website finding new fashions and shocking prices.
I would like to say that ever since being introduced to Sammy Dress I have been very impressed. Great place for Women's Clothes! Great prices compared to other clothing stores like Gap and Express.
Quality is very similar to most trendy stores. Love the cotton fabrics. Shipping time takes about same time as from the other "free shipping" stores. Sammy Dress takes about a week to deliver.
I find shopping for clothes so hard and seriously, I'm not sure what I would do if Sammy Dress did not exist. Sammy Dress always comes through with easy pieces I can wear to my casual dress office and for great prices.
A picture is worth a thousand words! I absolutely love everything I've ordered from this website. I've recently bought shoes and a multi strand necklace. The shoes are red carpet quality for a fraction of the price. Customer service is impeccable, shipping is always on time and even on standard shipping I can choose the carrier. Here are my photos!
I recently purchased a new designer belt from SammyDress and when I received it in the mail, I was blown away by how high quality and luxurious it was. This belt gave me confidence and shows of my personality. It speaks louder than words, which is why it has been my absolute pleasure of being a valued customer of SammyDress!
My experience with sammydress was fairly good. I spent over $100 on their site. I bought clothes, makeup and a purse. The clothes are kind of tricky because it isnt always as pictured but they were decent enough for the price. The makeup is really pigmented which is great for the price, and I looveee my new purse. I bought it for school and it fits my laptop and books so I was really happy. The shipping does take a long time, but you kind of just have to be patient cause it is from China so shipping is tricky.
This is my first time ordering from Sammy Dress and can I say that this is a great website. I've ordered from many website that offer wholesales and some are a bit. Scary but for me, Sammy Dress is actually nice. I ordered a wallet and received it two weeks after my order date and that was the expected shipping date for me. I will definitely show with Sammy Dress again in the future.
I have tried shopping with this company and i have had nothing but hassel missing items and full parcels past from customer care worker to another told different storys which i have proof of paid for orders then sammydress cancel them and say i will be refunded and then i am told my parcels have been dispatched nothing months later and i paid so i would never use sammydress ever again yes its cheap but its not worththe hassel
It has been over 41 days since I placed my order and paid for 3 blouses and have yet to receive anything from the company even though it shows it was shipped 39 days ago. I would never buy anything from this company as I have sent them requests and chatted with them twice now and to no avail, all they say is wait 10 more days. Ugh wait two months to receive your product yet they took the money out of my account immediately! Beware shop USA at least you know you can count on getting what you order in a few days if not a week. Yikes, what a lure to get you to buy cheap clothes then sting you with shipping!
I am a new customer of Sammy Dress and I absolutely love my experience with them. I Started shopping with Sammy Dress in January 2015 and I have made two bulk orders with amazing experience. The shipping was fast and item exactly as described. The Customer Service officer was exceptional (Sandy) when I needed a partial refund to my account due to item been out of stock. I will definitely shop with Sammy Dress again and will recommend to everyone under a budget.
First off, this is not a fake review ( I say this because I see a lot of people that are complaining that the good reviews are fake). Before I made my purchase, I looked at many reviews. I had mixed emotions because there are a lot of bad reviews. I waited for a long time before I finally made my purchase. I made my purchase because my sister made one and I really liked the items she bought. The shipping was really fast! I got most of my order within a week(the rest will come within a week or two). As for the material of the clothing, I am very satisfied with everything.The material varies, but I have to say that some items were beyond my expectations, thick high quality fabric. Before I ordered, I made sure to take my measurements and double check all the items sizing to make sure I had the right size. I think some people that complain don't do this, but if you do you should be fine. In addition to clothing, I ordered jewelry and accessories and I love them all. The only issue I had was one shirt which they sent me the wrong size. However, once I submitted my ticket, they quickly replied and will be sending me the correct size. In conclusion, I will be ordering from Sammy Dress again. Loved the products and I had no issues with shipping or customer service. Just make sure you double check the measurements to make sure you have a good fit.
Hi, since my first purchase on Sammydress I've been very pleased with my orders, Which have been all orders shoes; which have charmed me. The information supplied both the characteristics of the product as the measurement chart was correct.
Totally recommend it to my friends and I will continue buying Sammydress.
Diana
This was my initial review: I am extremely pleased with Sammy Dress. The items I purchased were awesome. The quality is great, they fit amazing and the prices are crazy cheap for what you get. I had a question regarding shipping and customer service responded immediately and gave me the information I needed. I have another order shipping today and am excited about purchasing from Sammy Dress again!
NOW - I have been waiting 70+ days for a bathing suit that I ordered. I paid for a tracking number but only my first shipment (I ordered multiple items) had a tracking number - the bathing suit I ordered has been MIA for this long. Customer service IS responsive but it is the same response every day... just be patient and sorry, we cannot pay for additional tracking information. Sorry, that is not my problem. I paid for a tracking number and I should get a tracking number for ALL of my packages. I am disgusted now and will NEVER order from them or their sister sites.
I've been using Sammy Dress for quite sometime now and my experiences are always phenomenal! Excellent customer service, great prices and even greater quality. What I also love is the fact that clothing does not take too long to arrive - win win in my books.
I will be back for another couple of dresses! :)
Couldn't explain enough. This is one of the best websites I've ever used. My package came in when it was suppose. I didn't have any problems. I recommend this do others to order from this site.
I ordered my clothing on 2/20 and received most of it 3/17. My expectations on the quality were not high considering everything is cheap. The clothes were individually packed in baggies. One shirt didnt look quite like the one I ordered but I do like it. Another shirt was about 2 sizes smaller than it should have been. Everything else was good and fit. Just be really careful when ordering because their sizes are different than ours in the USA. I received an email that the rest of my items are no longer in stock and it gives me several options on how I want to handle it.
My daughder never recieved her dress it is more than a month now send so menu e mails nobody ever respond
Love shopping on Sammydress! Clothes and accessories are great quality and such a good price!
If I could give a negative star review, Sammy Dress wouldn't even get that high! Good for the ones that their orders and experience worked out. I do order alot online, receive my orders, and if I need to exchange, very easy transaction.
I made an order on the Nov. 21 2014! Lets be fair here i mean i paid for this right? So i have all the rights to get my order on time (ok a little bit late is fine too) BUT NOT TILL NOW! How long more should i wait for it to come? Sammydress I love you! No joke! But all i want is the items that i paid for.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear Denise,
Thank you for your important feedback and for letting us about your experience with us.
Let us start by apologizing personally for your experience.
But, usually, after you place an order, you should receive an available order number in your order, through your correct order number, we can check your purchase history and the shipping status.
Please check your account again to confirm if you paid successfully before and tell us your order number so that we can check the details, no worry.
Thank you again for bringing these matters to our attention.
We value your patronage and wish to continue serving you in the best way possible.
Best Regards
Sammydress Customer Service