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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I placed an order with them and they only shipped two items out of 8. They advertise items they don't have in stock. I ordered a dress for my daughter for an affair on the 5th of April and they will not have it in stock until April 8. What a huge inconvenience.
I ordered a dress for myself and a shirt for my niece, and we received them faster than I expected. I have been told many times people love my dress and want to know where to get one, so I direct them to sammydress.com. My niece loved her cute shirt too. We are waiting on our 6 swimsuits from them now ;). Love the selection and prices.
I have now written 6 requests for a return address to return an item which in reality looked nothing like the picture I bought it from I have not had one reply. It is as though they just don't exist! But they do, I know this, because they took my money!
Ordered a blouse Jan. 2,2015 and just received it today March 21,2015. I ordered a size XL. I think they sent the wrong size. It is more like an XS. My arm would not fit in the sleeve. The sleeve was way long.The picture showed the blouse being loose and the length ending by the hips. In reality it came just above my belly button. Very Very disappointed in this company and will never order from them again or recommend them to anyone.
I have ordered a few times from SammyDress and I have yet to be disappointed. They have such high quality items that are so incredibly cheap you just can't pass them up! The only downside is shipping may take a while, which is expected, but it varies depending on what carrier you use so you can't blame SammyDress. There customer service is also incredibly quick, just keep the timezone difference in mind. Overall I love everything I've purchased from this site and I can't wait to place another order!
SammyDress very good place to shop because sammydress offer cheap and fashionable product. Me and my family shop from sammydress all the time also shipping is good.
Ordered over 3 weeks... 3 whole weeks, seriously, Im still waitong, dont be a business if you cant meet business standards. All money making, ridiculous. Take your money to feed there poor at most. Disgusting. Avoid. Avoid. British UK purchaser. Whats the problem. Take the money obviously to make themselves padded.
This is the craziest thing, but I just ordered about a month ago from SammyDress.com. I received my order and was so disappointed in the quality (completely different from the pictures/ missing the lining in the jacket/ hole in the hood, etc) Well this morning, I was checking out a different site and start seeing the EXACT same pictures of a couple shirts I looked at on SammyDress.com. Because of the awful ratings they are receiving and my own experience, I can only suspect that they are visiting other quality clothing sites, ripping off their pictures, and trying to replicate the product... And often not succeeding. I couldn't believe it, but anyone who wants to see for themselves check out the following: www.opensky.com and then type in "Rusty Spur" in the browse box... Guaranteed you'll find products from the original seller that you thought was coming from SammyDress... What a scam!
SammyDress.com is a great website for affordable clothes that are fun, cute, and sexy! I shop SammyDress whenever I have a special occasion!
I am satisfied with Sammy Dress. The clothes are of good quality for little money. My last order has arrived in 18 days, I think it's average. The customer support center is very good, they are kind and replied me fast when I have questions.
I love Sammydress for three reasons: first, the price is absolutely great. It is very affordable for a college student like me, especially with S points/ mobile discounts that the app offers. Secondly, I love their customer service. They respond within one business day (except for the weekends) and answers my questions as quickly as possible. Lastly, their styles are just astounding. I have received so many compliments from my friends, and would recommend this website to anyone who wants to be fashionable! If you are concerned, measure your body/ size and order accordingly!
I love Shopping at Sammy Dress.It's fast on delivery, Affordable and fashionable.My new favorite Online Store.
I've had a pretty good experience with the site so far. I get about 90% of the items I order and when some aren't sent for reasons like out of stock their very quick in sending a refund. The clothes are not overly priced and they always have deals and ways you can save money on items you buy. So overall I would say I'm happy with SammyDress and will continue to use it in the future. I do want to say though for the people who worry about not receiving their items quickly they need to remember that it says on the site when you're paying for items which shipping you can choose from. Some say a month, a week, etc. So I think people should be more mindful of that as well as the fact that as it's a package from a different country it has to go through certain check points before being delivered to you. Also that the rest then is based on the mail carrier who actually brings it to your house.
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I really appreciated to be informed why the shipment was a little delayed. The dress is quality material especially for the price. I have influence others to go and buy on SammyDress.com
Ordered a jacket in the first week of November. I waited patiently for it for longer than 30 days like the site states then attempted to contact the company. After numerous emails they still would not respond. The end of January rolls around, so this is 2 months now and still no product multiple emails sent and finally a response. They told me to just wait longer for the item. All of February passes and I again email the company and after a week they send me a tracking number and tell me that the item shipped a few weeks ago. I attempt to look the item up and the tracking number is completely made up. I again contact the company via email and after a week they respond that the item must have gotten lost while shipping and that they offer no guarantees. WHAT! I call them out to the carpet about the made up tracking number and they have no recollection of sending that tracking number? This company is a complete scam. Buyer beware. They simply wait for orders and if they are "uninsured shipping" they will pocket the money and claim it never shipped and will provide zero proof that the package even shipped. And they get away with it, why because the shipments come directly from China and they know that there will be no consequences for their actions. Check BBB they have a F. Check numerous other sites people all have similar complaints. I wish I would have research the company more before I spend my hard earned money.
"It has been an extremely pleasurable experience to shop online on Sammy Dress. To start off, I found the general layout of the website to be very user-friendly. There is no dearth of choices for the fashion-conscious and the item prices are very reasonable especially when compared to other online shopping sites. I have placed a couple of orders with Sammy Dress for which I chose expedited shipping and all items that were in stock were immediately shipped to me as promised. The Customer service was also extremely friendly and prompt. I will definitely continue to shop from Sammy Dress and will readily recommend this store."
I could spend hours browsing the many items Sammydress has to offer. The products they sell are very unique and I have gotten several compliments on the products I have gotten from them. The only downside is the long shipping time but they tell you up front that it could take up to a month receive your items. However it has been worth the wait for me each time.
I have place several orders with SammyDress.com. I have been happy with the variety and quality of the clothing and jewelry. I can understand the frustration that others have with the site and would like to offer a few tips. First, take your measurements and next to the measurements, note the centimeter equivalent. Sometimes you will be a size XS, and sometimes an XL since the sizes may be standardized to different countries. Also, the shipping is very slow, so be patient. Shipping is quick for jewelry and lingerie, I think because they are small and lightweight, or maybe fully stocked. What I love about SammyDress is the soft, feminine chiffon clothes, which I think are hard to find in the U.S. I recommend the site, but keep in mind to order casually, not for an event, because although I usually receive my order within 4-6 weeks, I have had to wait longer before. Just take your measurements and compare them to each item individually. I think you will be happy with the quality and styling.
I have been shopping with SammyDress.com for about two years now and it's hard for me to online shop anywhere else now. Prices for clothes are so high in the USA that I find it better to go to the source and get them myself. The quality is always great and while sometimes they sell out of things after I order, I always get my money back plus some! It is my favorite website to shop on.
Although there are accounts of people not enjoying their experience with Sammy Dress, I personally cannot see the problem. Sammy Dress has a wide variety of clothing, jewelry, and more. Every one of my purchases with Sammy Dress has been processed quickly, and shipped within 10 days. The items I ordered were true to size, pictures, material, and other aspects posted on the product page. Sammy Dress has tons of amazing products at an awesome low price, what more could you ask for?
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/

