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Sammy Dress

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Sammy Dress

3.1
sammydress.com

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Sammy Dress Reviews Summary

The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,247
value
1,233
shipping
1,266
returns
697
quality
1,202

We monitor reviews for authenticity

Brazil
1 review
0 helpful votes
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Sammy: 3
April 13, 2015

Very happy with my purchases and experiences with SammyDress.com... Really a very reliable site and with very good products, really satisfied.
Thanks You

Date of experience: April 10, 2015
Mexico
1 review
0 helpful votes
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Great shopping!
April 12, 2015

It was such a surprise to shop on thisonline store, when I received my order I could not believe how fast it arrived until mexico.

The accesories I got were exactly as the photos in the website.

The customer service is great, everytime I asked something I got an inmediate answer with the proper information

Overall the experience was great!

Date of experience: April 9, 2015
Saudi Arabia
1 review
0 helpful votes
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My Experience with SammyDress
April 12, 2015

I bought from SammyDress 4 times so far, and I told my friends about it and they also bought from it more than one time. The items received as they are described, the customer services is Excellent and they respond promptly. Overall the experience with the website is Excellent and for sure I am going to buy again from them.

Date of experience: April 9, 2015
Italy
1 review
0 helpful votes
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Beautiful experiece
April 12, 2015

Sammy dress è un bellissimo negozio con vasta scelta di tutto di più. è molto che acquisto su questo negozio e non smetterò perché rimango sempre soddisfatta degli acquisti che faccio. Prezzi imbattibili e abbigliamento difficile da trovare nei negozi vicino casa. Che prezzi! Consiglio sempre alle mie amiche di acquistare su questo negozio che c'è di tutto. C'è gentilezza e risposte rapide oltre tutto.

Date of experience: April 9, 2015
New Jersey
1 review
2 helpful votes
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Top ordered Mid-January has yet to arrive. When I contact their complaint department, all I am told is to wait longer. AVOID

Date of experience: April 9, 2015
California
1 review
0 helpful votes
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Sammy 'Yes'!
April 12, 2015

I love, love, love this site! Great selection, timely shipping and the stuff I ordered was A-wesome! I would recommend all my friends to shop with SammyDress (yes)!

Date of experience: April 9, 2015
California
1 review
1 helpful vote
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Month delivery
April 11, 2015

My experience with Sammy Dress was not good. I had ordered a birthday gift for my sister on March 6th. And my sister received her gift on April 7th. I have to say bad experience. But it came from China. Which I just found out this morning where it came from. But my sister loved her gift. She said it is a very nice purse. If anyone wants to order anything. Please order really early.

Date of experience: April 8, 2015
Michigan
2 reviews
2 helpful votes
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I ordered 2 tops from Sammy Dress. They both were shipped separately and very late. I tried to return first top and cancel shipment on the second top. They were the wrong size. I have sent 3 e-mails to customer service and they do not respond. I am going to write a complaint to the better business bureau through the AG's office.

Date of experience: April 8, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Diane,
Thanks for telling us the problem.
May I know where did you send the e-mail? We have support center and will reply the e-mail within 24 hours.
Hope you can tell us the order number.We will solve the problem for you.
Best wishes,
Sammydress customer service

Canada
1 review
1 helpful vote
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HORRIBLE
April 11, 2015

I ordered off Sammy dress A MONTH AGO MARCH 9th!
Never got any feedback to the numerous emails ive sent, the phone calls or live chat option is a joke itself.
I needed one of my purchases for a event that i had to go and purchase a new dress for.
THANKS FOR THE EXCELLENT CUSTOMER SERVICE SAMMY. ( note my sarcasm)

A month and no update on my order but my credit card was charged for it the day of the purchase.
It\s now up to the fraud department to deal with the headaches this company so generously provides.

Stay clear, unless you live next door you'll loose your money and never get what you paid for.

Date of experience: April 8, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear vic,
Thanks for your recent review.
Please note that all delivery times will be affected during Annual Chinese Public Holidays bad weather or other unexpected reasons, the service from all our suppliers and logistics operators will be disrupted.
Also, please tell us the order number, you can find "contact us" on our website. Waiting for your reply.
Best Regards
Customer Service

Barbados
1 review
0 helpful votes
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Sammy dress is one of the best clothing stores online. Their stuff is cheap trendy and just fabulous. Never had an issues and if its out its very easy to exchange or get a refund I would recommend Sammydress to everyone.

Date of experience: April 8, 2015
Canada
1 review
0 helpful votes
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First time experience
April 11, 2015

The site is user friendly, the only problem too much choice for the shopaholic in me. The service was amazing when i had questions i would get an answer faster than 24 hours. I am satisfied with the items i have ordered. The service was simple and fast to use. I do reccomend it.

Date of experience: April 8, 2015
Virginia
1 review
1 helpful vote
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CRAP
April 11, 2015

So I ordered a bathing suit, so cute in the photo. When I finally received it, after wasting my money for expedited shipping (still had to wait weeks and weeks for "processing") the bathing suit only kind of looked like what they had pictured. But it was a very CHEAP crappy version of what their picture showed. Customer service SUCKED, and they will not refund my money! I guess it is my fault that I received something that only kind of looked like what I thought I was getting. I will NEVER order from Sammy Dress again. Yes, you think the prices are great, but don't be fooled... you will only get some cheap version of what you think you are getting. CRAP!

Date of experience: April 8, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Barara,
Thanks for for your message and telling us.
We apologize for that happened. Please tell us your order number, we will check it for you and contact the supplier to see if there was something wrong.
Thanks for your time.
Best Regards
Customer Service

Maryland
1 review
0 helpful votes
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Where are my pants
April 11, 2015

I give it two more days it said flat rate. It's been 8 days

Date of experience: April 8, 2015
Oklahoma
1 review
2 helpful votes
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Best I have experienced!
April 11, 2015

I have done a lot of shopping at sammydress.com. There clothing is priced very cheap, but is still made of good quality. The jewelry is unique and beautiful, and well made, and also for a cheap price! The quality on the purses is close to that of a purse you would buy from Forever21 or a store at the mall, and yet, also cheaply priced! I have also bought some of their hair accessories and they are better than what I could get at the store, and again for half of what you would pay in a store. The shipping is not ideal, but because I am international, I understand that it takes time for it to be delivered to me. Any questions I have had have been answered in a timely manner and has had the information I needed. I have told so many people about this website and I will continue to do so, and also to shop there. It is one of my absolute favorite sites! Thank you Sammy Dress!

Date of experience: April 8, 2015
Virginia
1 review
1 helpful vote
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Love This Site!
April 11, 2015

I have had such a great experience shopping with SammyDress! I can find great deals on clothing, bags, and jewelry that I can't find in stores in the US - they carry a lot of very stylish (yet inexpensive) items. Any time I have to interact with customer service about something I've purchased, they have been extremely helpful in notifying me of any delays or updates. If something is not in stock, they make sure I am updated often on the status. I love this site!

Date of experience: April 8, 2015
Malaysia
1 review
0 helpful votes
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Happy with my purchases
April 11, 2015

I'm happy with my purchases. Items are as described and looks just like in the photos. If using fast delivery, it is indeed fast. I have used free shipping before too. Eventhough it takes a longer time, items arrived in good condition. The price of the accessories & clothes that I like are good too, definitely will purchase again from SammyDress in the future.

Date of experience: April 8, 2015
Colorado
1 review
0 helpful votes
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I order 24 items in 2 separate orders and I couldn't be more pleased! When I found their website and saw their prices, I thought it was too good to be true and that there must be some catch. Fortunately, I was pleasantly surprised to find no catch at all. Their sizing guide was so helpful and for the first time ever online, everything I ordered fit perfectly. I was able to get several pairs of nice dress pants, tons of great quality blouses and tees, an assortment of midi and maxi dresses, and all kinds of jewelry to match. I paid right under $200 for all of this, shipping and all! I would of spent five times that amount anywhere else. I will def shop on their website again and recommend it to everyone!

Date of experience: April 8, 2015
Texas
1 review
2 helpful votes
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I believe the positive reviews of SammyDress are written by company employees - I never received my top and they charged my credit card the day after I placed the order. SCAM!

Date of experience: April 7, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear customer,
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
Also, sitejabber has detailed policy, we are unable to post the review ourselves.
Best Regards
Customer Service

Michigan
1 review
0 helpful votes
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Where are my other two garments you charged me for.Not happy with the service. I cant get any.

Date of experience: April 6, 2015
New York
2 reviews
4 helpful votes
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The 5 star reviews are clearly written by people for/from the company and they are hilarious! I think this one is my fave:

"A huge new and fancy world of colors and opportunities for style" - I can clearly say now that the life of my style and image separated on before and after.

Sammydress colored up my life with bright and dizzy colors, brought in new tasty $#*! Tails of fashion twigs, showed me what a shine and power I deserve when I am not afraid to choose this amazing world where luxury gets shape and aroma, becomes man-made and so close to fulfill dreams...
Yes, this is all about Sammydress, who helps to release dreams and mark all the points of women wishlists. Come here, look at this amazing and distinguished collections of clothes, shoes, bijoux and accessories and never leave without a bag full of authentical stylish purchase.

Date of experience: April 5, 2015