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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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Every time I order from this site I am satisfied with the quality, the low price and the on-time shipping! Amazing pieces, excellent value for money!
I ordered some clothing through this company and paid 97.02 including shipping. After finally receiving my order I only got 4 items out of 7 that I ordered. On top of only receiving half my items they sent the wrong sizes on everything. I tried calling and emailing about them sending the wrong size and what the shipping status on the other items and they do not answer the phone or emails. I finally had to file a dispute through Paypal and once the resolution center with Paypal got done with there investigation they offered me less than half my money back and told me I needed to ship the items back to China which would have cost me 107.00! I'm no mathematician but you figure out if that makes sense to you! I can not believe what rip off artist these people are and I will never use my Paypal account again. Paypal did not back up there customer (me) and basically told me to either give the items to goodwill and wait on the back ordered items to come one day or ship the items I received back on my dime and then they will give me a credit which will put me in the negative -9.98 of which I have nothing to show for WTH. Do not use this company and do not use Paypal or Paypal credit because if you expect them to back you up with the merchant you are on your own. I really wish I had of looked at these reviews before making my purchase.
I love love love the items I got from Sammy Dress. Very cute and did not break the bank. I highly recommend this site to anyone who wants a cute outfit. Customer support is amazing and really works to give customers the best.
Sammydress.com is my go to place for accessories. They have so many items to choose from and the prices are phenomenal. I will always order from this company
Really happy with the items i ordered, quick delivery and nice products, really happy :)
Sammy Dress is a fantastic website to order great products at a great price. Easy to communicate with and fast shipping.
Don't Bother Wasting Your Money... Looks good in there pictures, but in real life - tacky, tacky, tacky...
Size chart means nothing. Clothing poorly made and shipping is exceptionally expensive. Trying to get information from them to return the clothing and get a refund seems to be going around in a circle. The cost to return the products would out way the refund one would get back from them. May as well donate the clothes to charity... The one star was for the shipping, it did come quickly, I suppose that justifies the price plus.
Irritated Australian Consumer...
SAMMYDRESS is a very very good site! Products here are very unique, they have good quality and the prices are very good, easily accessibles for everyone! Service is fast enough, guaranteed and they always help you if you need to ask something! I recommend this site to everyone
Ordered around 20 items this time. I received the items soon and was very much satisfied with the products. I have ordered multiple times from them and I will continue to do so. The prices are cheap and the products are just amazing. Excellent site and I would definitely recommend to everyone.
Sammy Dress is always trendy with affordable prices. From clothing to accessories, there is a wide selection to choose from and they are constantly adding new items to their inventory. Great customer service, fast shipping- considering it is coming from overseas, and nice quality items. I will continue to make purchases from Sammy Dress in the future!
I placed my first order being a bit skeptical. I must say I was wrong. Each of the items that I have recieved are great. They have exceeded my expectations. The value and quality make me very happy, I have alredy placed another order and can't wait for it to arrive. I have added this site to my favorites and check every few days to see what is new!
One sentence can not express how I feel with this company but I can express my feelings with one word "SAD ".
Dear Andy,
We are also very sad to hear that our customer has problems. Could you please tell us what is wrong? We are more than happy to help you.
Best regards,
Sammydress customer service
You'll be let down by unresponsive customer service and no shipping information once you paid for your order, don't be fooled like I was. Very pissed consumer...
Dear melodie,
Our system will send the shipping information after we ship the order out every package. Please check your spam carefully.
Hope you can give us a reply so that we can solve this problem for you.
Best wisehs,
Sammydress.com
I buy most of my purses from there & they look like name branded ones for a good price. Ive already recommended this site to everyone i know
I ordered from this company for the second time and I am just as pleased as the first time. This is the first time that I ordered clothes and was a little uncertain about the quality of the clothes because they were priced so low. Needless, to say I received both dresses and have got bunches of compliments. I do plan on ordering again in the near future.
Not happy at all they didn't send me 2 of the bathing suits I ordered and no one will answer the phone and the sizes are ridiculous and xl is the size of an xs all of the things I ordered where that way not happy I would not send them any money ever it is just throwing your money away
I ordered so many cute dresses for very cheap prices. Ground shipping takes time as they says but it is so worth it. Love the collection and will keep shopping here. Thanks Sammydress.com for such a great prices.
I was very impressed with their pricing. My products arrived faster than I expected. I live in the US. The products were packaged nicely and arrived in tact. I enjoyed all the items I ordered. I did have to contact custmer service about 2 items that were not sent to me. They quickly got back to me to tell me they had been back ordered. They were very friendly and ready to take care of me. I will defintely order from them again.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear Sheryl,
We want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Maybe the sizes you chose were not fit. For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Hope you can tell us your order number. Just contact our support center, we will solve this problem for you.
Best wishes,
Sammydress.com