Sammy Dress
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Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I always enjoy getting stuff from Sammy dress its always want I want and for a great price and always cute and affordable!
I already made 6 orders at sammydress.com
I'm in love with this page, good products, good quality, cheap, and beautiful.
I can honestly say I have been pleasantly surprised with each purchase. I get positive comments every time I wear one of my purchases.
This was my first time ordering from Sammy Dress. I heard about them on IG and noticed how trendy the clothes were. I'm used to spending a lot more on clothes so I really didn't know what to expect. I ordered 13 dresses and 3 tops.
I love this site! I expedited my shipping and received my order in a week. The clothes were mostly as pictured and its best to use the customer photos as a guide when ordering. Customer service was great with answering my questions before my clothes were delivered because I was nervous with it being the first order and I read a bad review post ordering. I'm already planning my next big order!
Je vous remercier tout d'abord pour votre service qui est très professionnelle et pour vos produit de très bonne qualité et surtout au niveau qualité/prix, je promets d'être un fidèle client, merci
Very satisfied with my experience with Sammydress. Shipping, conditions of items, price is all very good.
This SCAM network uses every possible trick to post positive. It is DISHONEST! A multi national SCAM network of the Yigou International Group!
I ordered 3 items, all sz. Lg. Omg! Large in toddlers maybe! Imeasured one of the dresses from side to side and it was literally 12" wide! The other "dress" came just below my stomach... The bathing suit fit on the bottom, but the top wouldn't even go over my head! Never again
Sammydress shows the products which can attract you but they don't deliver the quality material as described. Even so many items are missing in the order and they don't give refund too...
Dear v s.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We regret any inconvenience or frustration that your experience has caused you.
Please kindly forward us your order number, so we can help you.
Or please kindly submit a ticket here http://support.sammydress.com/?lang=en, we are willing to fix every single issue related to your order.
While the customer left a negative review, we are always happy to look closely at the feedback and implement improvements for the best customer experience possible.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution.We are committed to assisting every customer at any time. Many thanks.
Best regards
Sammydress Customer Service
I have yet to get order placed 3 months ago which was supposedly shipped on March 9,2015. Customer Service Sucks... just ask for info they already have. I do not seem to be able to get a refund. Spent UDD $118.00 and no product to show. Based on the extremely Poor Quality Reviews on here and other pages. I do not want them anyway...
Just my Money Back
Dear Elena M.
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
First, we want to offer my sincerest apologies to you for the issue.
Please kindly forward us your order number, so we can look further into your issue.
If it is due to delays in the delivery date supplier, we can not schedule delivery, please be assured that we would full refund you.
Or please kindly submit a ticket here http://support.sammydress.com/?lang=en, we are willing to fix every single issue related to your order.
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Best Regards
Sammydress Customer Service
I ordered a necklace at SammyDress and the we're the best, the product cama on time and it was a ver good product, very true to the pictures. I will obviously buy again through this website because they are truly the best website to buy products online.
I used the app to order clothes and i was pleasantly suprised by how easy it was to use and how quickly my clothes arrived. The clothes are wonderful and good quality.
Very satisfied with the item purchased from Sammy Dress, the quality was better then expected, the price was low and the shipping fast. I have just have another purchase and can't wait until it get here. I have also refer persons to the site because they keep questioning me about my outfits. Love it!
I buyed a few things in the web site SAMMY DRESS, and I loved it.
Great quality and good prices.
I love the clothes they sell.
I will keep buying in the site SAMMY DRESS.
"My expierence with Sammydress.com was very plesant. I received all of my items in great condition and quality, and shipping was pretty fast. I ordered on 04/07 & received my items a week later. Love sammy dress, great clothing and great prices. Thanks!"
Recently purchased 3 items from Sammy Dress. However 1 of the items was a Medium instead of a Large, The other 2 were suppose to Large. They fail to let you know that it's Asian sizing. Return policy is awful. You are ONLY allowed 7 days to return items. I opened a claim with Paypal, Asking for a refund. They only want to give you a half of your money back. Even though they are in the wrong with shipping you incorrect stuff. I will NEVER order from the again. All the material is cheap and that's why it probably from China.
Dear Amy G.
Thank you for taking your time to write your review. We really appreciate the feedback.
We regret any inconvenience or frustration that your experience has caused you.
Maybe the sizes you chose were not fit.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Please kindly forward us your order number, so we can help you.
Please kindly submit a ticket here http://support.sammydress.com/?lang=en, we are always there
To help the customers.
You are a valued customer, and we are committed to providing you with the best service possible
Best Regards
Sammydress Customer Service
I've emailed them 6 times no response to the awful items that I have received. I then post a review on this website and this is the first response I have heard from them. Just because I posted something negative about there business. They tell you in there response to your review to just send them you order number. But don't tell you where to send it and the website they provide for you won't allow you to click on it. This site is a total scam please don't waste your money!
Dear Ashley E.
Thank you for your important feedback and for letting us about your experience with us.
We regret any inconvenience or frustration that your experience has caused you.
Maybe the sizes you chose were not fit.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Please kindly forward us your order number, so we can help you.
Please kindly submit a ticket here http://support.sammydress.com/?lang=en,, you are always
Welcome to seek for help from us.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service
Really happy with my products and the site! Thank you sammy dress!
I bought a dress that was a little too small for me and the admin has been helping me see about exchanging it for a bigger size. They really care about their customers.
I love the quality of all the items i have purchase at sammy dress.The customer service is so good and the shipping very fast. I have recommended this website to all my family members and friends and they too had a great experience.
Keep up the good work Sammy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Joy A.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We regret any inconvenience or frustration that your experience has caused you.
Maybe the sizes you chose were not fit.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Please kindly forward us your order number, so we can help you.
Please kindly submit a ticket here http://support.sammydress.com/?lang=en, we are willing to fix every single issue related to your order.
We want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.
Best Regards
Sammydress Customer Service