Sammy Dress
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Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I made my first purchase on sammy dress and was very satisfied with the quality of products for the low price they have. I recommend it!
Sammydress im so glad I found this website when I was searching to buy loads of dresses and tops, due to afterbirth of my beautiful son. I've gain so much weight non of my outfit fits me. I just can't believe the customer service is extremely good as I received a response within 24hours of my question I sent them. Their delivery time is fast effective, the material of the outfit is what it says on the website no misconfusion. I'm very satisfied overall of my purchase with them. Being a new customer I was extremely happy to received a discount at my first sale and further more purchase I have done with them.
I've already had my 5 orders I made with them and all of them arrived within 7 to 10days of my purchase.
I've already put more items in my basket to buy end of June, looking forward to it, as they've already given me a discount code in my mail and points to use to save money when I purchase. Thank you sammydress.
It was all well packaged the shipping time was also not to bad. I expecially liked the quality of the item and the price.
Great place to shop! Items are value for money and now there is no reason for anyone to not be in fashion even when on a budget. I was also very pleased with the after sales customer service, queries are promptly attended to. This was my second order and I foresee many more to come!
SammyDress continues to impress me both with customer satisfaction and after sales service. They have steadily improved both on their offerings and their after sales service and support. To date, I have placed five orders with them and while the first was a bit shaky, I have never been disappointed and that goes along with their VERY LOW prices as well. I would recommend them anytime to anyone looking for clothes online.
I purchased a few items from this website. When they arrived the material was not at all as described. The pad on the bra, midas well not have one! The size is also not close as what they advertise. When attempting to contact them to return item, they made up every single excuse possible so that I can't return the items. DO NOT SPEND YOUR MONEY on this site or items. You'll regret it! (and I selected 1 star cause i had to)
I wear size 10 from stores like target in Australia. Which size would you recommend thst i buy from Sammy.
After submitting my negative review, they've contacted me first to send photo of damaged items so they might send back a refund which I highly refused cause I've used them already.
Then they've offered a commercial gesture of 40 USD compensation which is a good customers satisfaction service.
I really appreciate this attitude.
Dear Sanaa A.
Taking this opportunity, We want to say thank you for providing us with important information about your situation.
Please feel free to contact us http://support.sammydress.com/?lang=en, so we can help you
Better solve the problem.
It would be very nice of you if you can forward us your order number. So we can contact you
And fix any issues related to your order.
We have faith that one day we can make Sammydress a great place for online shopping.
Thank you very much for all your support and understanding.
Kind regards,
Sammydress.com
I love this site. I've ordered from them six times so far. Great experiences each time. I've read complaints about shipping time etc. Yes it does take a while, but you are more than welcome to pay for fast shipping if you cannot wait that long for your item. I have a unique style so the clothes really work for me! You do need to watch the sizing, but I know that customer service is always posting on the site about reading measurements etc. If it doesn't fit, it's your own fault. 3X on Sammy dress is not 3X in the states LOL. The prices are amazing and I always get great quality stuff from them. Lost items happen when ordering by mail from so far away. FYI: I'm not a small girl topping out at 200 lbs and I find things that fit me just fine here. Go shop! :) 5 Stars it is.
The quality of products it's so worthing the price! The shipping time is the only drowback but overall the waiting time is a minor problem compare to the benefits!
Soy de Chile, descubrí Sammy Dress hace más de un año. Hice mi primer pedido y comprobé que la relación precio calidad es muy buena. Por eso sigo comprando en Sammy.
No he tenido inconvenientes con mis pedidos, todos han llegado dentro del plazo estipulado. Sólo una vez tuve un inconveniente, pero la empresa resolvió mi problema de forma muy rápida.
En comparación con otros sitios similares, creo que una de las grandes ventajas de Sammy Dress es que tiene un muy buen sistema de atención al cliente. Prácticamente las 24 horas del día durante todo el año. He comprobado que en otros sitios no es así.
Es un excelente sitio para quienes comprar productos para hacer negocios minoristas, como para quienes buscan las ultimas tendencias de la moda sin necesidad de gastar grandes sumas de dinero.
Tube unabuena experiencia con mis compras en la pagina sammydress mi pedido llego en buen estado y en el tiempo esperado claro que volveria a comprar con ellos
I've placed two orders in the last couple of months and found that Sammy Dress' blouses are adorable and very feminine. You do have to order a couple of sizes larger than US sizes but the quality is very good. I love their watches and accessories and their prices are the lowest I've ever seen! I had to send some blouses back that were too small and I received a refund promptly. I am very satisfied and will continue to do business with them.
Debi M
Sammy dress is an awesome site with super low prices I bought two items and could not be more happy with them I will definitely be buying from them again soon!
I am very dissatisfied with my purchased.
Very bad quality and wrong sizes, and when i complaint they want me to send them pictures of the items? Who has time for all this nonsense.
Will never buy anything again from this company. I have contact you and send you the pictures but i haven't hear anything from you
Dear Maria F.
Thank you for taking your time to write your review. We really appreciate the feedback.
Please feel free to contact us http://support.sammydress.com/?lang=en, so we can help you
Better solve the problem.
It would be very nice of you if you can inform us of your order number. So we can get in contact with you and offer a better solution.
We will learn from this and strive even harder to improve the shopping experience for all of our shoppers. We want to make Sammydress a great place that provides the best possible experience for every one of our customers.
Thank you again for bringing these matters to our attention.
Kind regards,
Sammydress.com
I was very impressed with my shopping experience at sammydress.com. At first i was a little suspicious that the products wouldn't be up to par because of the inexpensive price but these suspicious were put to rest when i first ordered products. I have come to love these products and are some of the best pieces in my wardrobe! They have such diverse and unique products.
I have ordered from them twice without and have received products in a timely manner. Whenever I had a question they responded to me within 24 hours which I thought was good considering they are on the other side of the world. Just pay attention to sizes and you will be okay.
I made my first order from Sammydress, I realized after I placed the order that I should have went with a bigger size, I contacted customer service and they fixed my order right away very pleased.
"I really enjoy this store! The prices are amazing and the style is adorable! Some of the dress material can be a bit see through but if you layer it works out. I have gotten so many complements on my outfits from Sammy Dress! The last thing I bought was a swimsuit and I loved it so much I bought two!"
This was my first time ordering from a Chinese clothing website, so I was a bit skeptical. But after receiving my first order from SammyDress, I was very impressed with the dresses I receive and it was a great value for the money.
If you're hesitant about trying them out, just go for it. The clothing is cute, they are always running sales and you can't beat the prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Helda F.
Thank you for taking your time to write your review. We really appreciate the feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We do in fact inspect all items before we ship them. Unfortunately, from time to time items get damaged during shipping. We stand behind every item we sell so we will contact this customer and offer to exchange this item for him. If he still wants to keep it we will work out some other accommodation. Our goal is that every customer is completely satisfied with their order.
Please kindly forward us your Order Number and please feel free to contact us http://support.sammydress.com/?lang=en
Those who read our reviews will note that while we are not perfect, we strive to be. As such, feedback like this is critical to us. If a system or process is broken, we fix it... and try our best to fix the relationship with any affected customer.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Best regards
Sammydress Customer Service