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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have made several purchases on Sammy Dress and have no complaints! The prices are low, the product is as described and the shipping is always faster then I expect!
Sizing is horrible! An extra large is for a size 10, large would fit a size 7. Quality leaves a lot to be desired. Just goes to show you get what you pay for. I wouldn't get anything else from this place even if they gave it to me! Don't waste your money.
It took longer than anticipated to get my item, but I love the swimsuit that I got. It fits great and was what I expected it to be. Would definitely order from them again!
SammyDress is a very good website and very recommended. I have only bought skirts or dresses but they are very cute, cheap and just as I expected. Beware, that the fabric is not the best quality, but for the prices they cost, it is very reasonable. In the beginning I was a bit skeptical, but now I have become a customer who have purchased items from their website several times. It is really nice!
I did all the research, including reading reviews on website like this before. Anyway, I purchase quite a few time now. All the items are correct as what I order. Just the shipping takes a while. The red heels in this pic is what I bought. I waited for a month for this. Scared the $#*! that m being scammed but it came through. So m glad :)
I ordered a beautiful dress from sammydress.com it is a lovely dress true to size and the fabric is so comfortable love sammydress will order again from them
I was pleasantly surprised by www.sammydress.com web site services. I received the order after only 14 days of waiting. I did not expect to be so beautiful things I 've ordered them. Sammydress have fashion clothes, shoes and accessories and high quality. Prices are exceptional. I recommend all Sammydress!
I have had the best experience with Sammydress.com. All of my orders have been satisfactory and their customer service is great. Only on one occassion I had an issue with an order and they helped me very quickly and corrected the problem without a hitch. I love Sammydress.com and i think persons should give them a try
I must say I am highly shocked with some of the reviews posted about Sammy Dress. I am one of those people my family & friends would say are hard to please and shockingly I was highly pleased with my overall shopping experience. To begin with the prices are extremely reasonable for great styles, my products arrived sooner than predicted by Sammy Dress and the courier, and I even had a question about some missing products after receiving my merchandise and a customer service rep got back to me immediately and reassured me of my questions and concerns. I would definitely recommend the site to those shopping on a budget like myself.
The products I have purchased at Sammy Dress are apparel and the quality has a high standard for the cost attached to the items. Customer service was excellent as all my stocks were delivered on time and any queries I may have had were answered.
I shop at Sammy dress all the time! I love their products and prices. I have had some items arrive broken, but mostly the items are beautiful!
I love to browse this site!
The clothes always look super cute and everything is very affordable.
Customer service is fast, efficient and very polite.:)
My orders were shipped within ours after I placed them.
Sammydress is a good site to shop at. Everything is pretty cheap but has great quality for the price. Recommend to anyone
I absolutely love Sammy dress! It was the first online store I ever purchased clothes from and it was the best decision I have ever made! The clothes are trendy and really comfortable to wear, really affordable too! I personally love summer dresses and Sammy dress has a wide variety of dresses one could choose from and which is why I keep ordering from them every single time!
It's a good store, my orders take minimum time to ship to my address. The quality of the items is ok. And the support center is very kind. I am satisfied with buying in this store.
I ordered 5 dresses from SammyDress and recieved 4 of them. I dont like any of the 4 that came to me. I order online all the time and never have problems but the four dresses I bought are pretty bad.
One is AWEFUL, its frilly and poofy (which it isnt in the picture) it comes up really high on the neckline (which it doesnt in the picture) and its so short it shows my downstairs areas... its a dress, not a shirt.
The second one isnt bad, it looked like a cotton comfortable dress which it isnt, its more of a restricted non-breathable fabric. There is a hole in the slip underneath the dress and its frayed before I even wear it.
The third is the one I was most excited for. On the model its a lower cut, semi-loose fitting dress with a lower cut for cleavage. When i put it on, the string that is supposed to tie around the "waist" (more like right under the boob) was sewn to both sides... How is that tie-able? This dress is also fraying as soon as I recieved it.
The last dress that I recieved (remember that there should have been 5) wasn't bad. It is a thicker fabric. Its a little short on the sides (lines up with the bottom of my $#*!) but the front and back are dropped down a bit. Its the only one out of the 4 I received that I will wear.
Unfortunately, I looked at the return policy for the one i claimed as AWEFUL; it turns out, if i contact them, then PAY to ship it back, they MIGHT give me a PARTIAL refund. Not happy about that. I'll be dropping it off at value village and see if it fits a short person. Better to give it away than to PAY to have a POSSIBLE refund.
Not happy.
I better get that 5th dress.
Dear Haley M.
We're extremely grateful for your constructive feedback.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We do in fact inspect all items before we ship them. Unfortunately, from time to time items get damaged during shipping. We stand behind every item we sell so we will contact this customer and offer to exchange this item for him. If he still wants to keep it we will work out some other accommodation. Our goal is that every customer is completely satisfied with their order.
Please kindly forward us your Order Number and please feel free to contact us http://support.sammydress.com/?lang=en
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
You are a valued customer, and we are committed to providing you with the best service possible.
Best regards
Sammydress Customer Service
Don't wait for the customer support. Sometimes they will answer you, sometimes - not.
Don't wait for the good quality - the quality is like the price - low.
Don't believe to what you see on the pictures, everything - Photoshop
This store made me feel more good with myself. I bought lots of clothes and started to be more girly. My wardrobe was poor, without any colour or light as a zebra. The clothes they sell are so beautiful! I waiste hours shoping there.
They are lovely because they treat their customer with love and dedication, they work hard and they deserve success. I only have good things to say. I am very satisfied and i wish them the best!
Ordered over $85 worth of products from this company. Wasted $85. Everything is useless garbage. My only reason for the order was a swimsuit I liked. Just received it today. I ordered a WOMENS 3x swimsuit. Even though it is a cute swimsuit, it is useless. The top I would say would fit maybe a large or XL, but the bottoms are the same size as a 7/8. NOT a womens 7/8, but a KIDS 7/8. They were unbelievably small so I tried to find something to compare them to and found my 7 year olds shorts and they are the same size. (see the pic attached. The swimsuit in middle is the 3x womens swimsuit from sammydress, on right is a new 3x swimsuit from a store, and on left is my 7 year olds shorts). I also ordered 3 tank tops, 2 are such poor poor quality they will go right in the trash, don't even think I could resell them for $. 25 at a yard sale. I bought a few pair of earrings, all were crappy quality, basically looks like earrings I would find at the dollar store. I bought a few odd general items all were dollar store quality. Shipping was slow, I ordered on 4/20 just received most of my order today 6/11. And still waiting on one more package. Please save your money and shop elsewhere. Out of the $85 I spent, I would say I maybe got about $5 worth of stuff.
Dear Debbie G.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We regret any inconvenience or frustration that your experience has caused you.
Maybe the sizes you chose were not fit.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
Please kindly forward us your Order Number and please feel free to contact us http://support.sammydress.com/?lang=en
We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.
We want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.
Best Regards
Sammydress Customer Service
I found The SammyDress site very easy to use and the comments of other customers helped me so much that I felt compelled to leave comments as well. I especially like that customers can actually leave measurement so I can get a better idea if the item would fit me. I love the favorites option too. By just clicking on a heart I can look deeper and spend more time researching what will work for me. The tools for finding the right size helps so much to converting the measurements into inches so I can determine if this would work for me. I have tend not to want to buy clothes online but I was so please with my first order I looked at all of favorites from before and ordered again. OH... and I love the prices. There are plenty of styles that I found that work for me in my teaching profession... there are many I wouldn't wear... there seems to me something for EVERYONE. I've been telling everyone to check it out.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear Regina W.
Thanks a lot for sharing your shopping experience on our website.
The last thing we expected is a customer let us know how poor quality and
Horrible size, which hurts down your soul and cuts so deep.
We would like to full refund the customer who received wrong size or
Faulty items, under the condition that the customer would open the conversation with us.
Given one more chance, we would do our best for any issues related to your order.
Please feel free to submit a ticket here http://support.sammydress.com/?lang=en,
Or you could send us your valid order number here, then we will reach you and offer a reasonable and practical solution.
Wish we can get in touch and fix the issue together.
Kind regards
Josslyn
Sammydress Customer Service
http://www.sammydress.com/