Sammy Dress
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Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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This is a horrible sight I bought a single pair of pants weeks ago. And I haven't received a password that works for the sight. I've had to message multiple times about the same thing. The tracking number I had to pay extra for doesn't work with any type of sight or carrier I was told it was through. This is just a horrible way to have a business work.
My first experience of shopping at Sammy Dress. Good products, easy shopping, and fast delivery. Just a little disappointed with the way they send my fedora hats, they should ship 'em with a cardboard, not by folding 'em. Overall, I am satisfied with the services from Sammy Dress. Will shop here again in the future.
Gosto muito de comprar neste site, os produtos são de boa qualidade e exatamente como estão nas fotos e na descrição e os preços são super bacanas.
Very satisfied with the products... there was a shipping problem with my parcels. Contacted customer support... and i have my products refunded very quickly... and the customer supports' team is great. Good communication and understanding... very good manners! Thank you. Looking forward for more shopping!
I am very pleased with this website. Everything from ordering on the website to the product that I ordered. Their customer service is excellent, very friendly. I contacted customer service about some items not shipped with my original order and they responded super quick. The clothing is SO CUTE and love it all. I just recommend paying attention to their sizing chart on the website everything is true to their size chart but may run small compared to what your used to ordering for yourself. I highly recommend this site.
I ordered two coats from SammyDresses paid $100 USD and received two coats that wEre badly made, OF cheap material and were completely unwearable. I pulled a thread on the sleeve of one coat and the entire cuff unraveled. DON'T USE THIS COMPANY YOU WILL BE DISAPPOINTED.
Dear sandra p.
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We are more than sorry when we hear that the items you received are no good quality.
To better reach a good dolution, Please feel free to submit a ticket here
http://support.sammydress.com/?lang=en,
Thanks a lot for your reply in advance! Please kindly click in
http://support.sammydress.com/?lang=en
Kind regards
Josslyn
Sammydress Customer Service
http://www.sammydress.com/
I really wish I would have looked at reviews before buying from this "company". These people are such scam artists that it should really be a crime. First of all, don't expect to receive your order in the amount of time they say. It will be WAY longer than that. Second, the material that these clothes are made of is disgusting. I ordered what appears to be a cotton dress, and what showed up was a piece of sh*t spandex looking garbage bag that looked NOTHING like the photo. Clearly they steal photos from legit companies and then try (& fail) to replicate them. The picture of the dress I ordered showed the dress being knee-length. When I got it (and, keep in mind, I ordered a size bigger than I normally am, since Chinese sizes are different) the dress came up to my butt! My toddler would be able to wear it if she wanted to.
Seriously... There is a reason the prices are so low... It's because the quality absolutely SUCKS!
Dear amanda s.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We regret any inconvenience or frustration that your experience has caused you.
Wouldy you mind message your Valid Order Number to us or contact us http://support.sammydress.com/?lang=en
While the customer left a negative review, we are always happy to look closely at the feedback and implement improvements for the best customer experience possible.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution.
We are committed to assisting every customer at any time. Many thanks.
Best regards
Sammydress Customer Service
I have bought quite a few items from sammydress and I am very pleased with all my purchases. Great products rediculously low prices and delivered to your door... what more could you ask for! Happy customer
Sammy need to upgrade for good, the quality of material use in sewing some gowns and top is too poor, i suggest dey make use of a better and rich material to make people to keep petronizing dem, i have experience a lot of poor quality outfit with very beautiful sexy styles. Pls use a better material.
Dear amaka p.
Thank you for notifying us of your complaint.
We are sorry for the inconvenience that had been caused.
Would you mind sending us a message of your Valid Order Number? It would be very important
For us to contact you.
Please kindly submit a ticket here http://support.sammydress.com/?lang=en, so we would be able to help you.
Appreciate your response in advance!
Best Regards
Sammydress Customer Service
We had a very bad experience buying from Sammydresses. We got duped by their website and had ordered number of clothing items in a single order in Apr 2015 (as we thought the clothing was priced good). We received the goods after 8 weeks after a number of follow ups and when we received goods they were of not of quality as shown on their website, and tampered. The sizes were not of international standard and smaller. The parcel was delivered from China. We are still trying to chase them to fix the issue and refund our money but they have not been responding. We are now considering to launch a complaint with consumer court for this website as basically they have cheated us and we have lost about USD 262 in that order. Please do not buy anything from them and also investigate the genuinity of the positive reviews on this website because they are definitely fake because no one can be satisfied with the type of clothing they supply. Please do not get carried away by the clothing displayed on their website because you will not get even close to what they have displayed on the website, it's some Chinese company who is selling goods internationally. If owners from Sammydresses is seeing this review please respond back to our query for order no MS**************
Dear Dinesh c,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
Let me start by apologizing personally for your experience.We really want to work with you to make this right.
Please kindly forward us your Order Number or we really appreciate you can open the door to
Our conversation here http://support.sammydress.com/?lang=en
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Best Regards
Sammydress Customer Service
I ordered three times from this website. First two times it arrived, but very late. Third time I didnt get it at all. The quality is very bad.The stitching in the clothes are unbelievably bad and the sizes are TINY. If you buy shoes they will only last one or two wears, then the sole loses its stitches. Omly buy from this site if you can afford to lose the money or if you only want to wear it once or twice.
Dear Inger K.
Appreciate your important feedback.
It is a stunning news for us that you received low quality items from us.
Few bad shoes escaped our quality control, unluckily they were sent to you
We are sorry for your loss, We would like to full refund you.
Please kindly forward us your valid order number.
You can seek for help from us http://support.sammydress.com/?lang=en
Appreciate your support and understanding in advance!
Kind regards
Josslyn
Sammydress Customer Service
http://www.sammydress.com/
Overall quite good, all products were of quality material, and I received my order in a timely manner. There were no surprises as each item was exactly like the picture, except for one slight color difference. I would definitely buy from them again
Absolutely love shopping through SammyDress! Everything is exactly as shown, great quality and fits perfect. Will most definitely be buying from here again!
I bought 2 dresses from this site. The first one came and looked like it was a childs size and it was soon poorly made. The second dress I ordered: Ill let you know when I get it! Its been three months! Still waiting for the dress that I paid for.
Dear alix m.
Thank you very much for notifying us your issue.
We kindly suggest every customer to refer to the Size Chart before they order.
If we send you wrong size items or faulty items, we would like to full refund you if
You would provide helpful photos to show the defects or measurements.
Please kindly forward us your order number, so we would be able to reach you and offer you
A better solution.
You are always welcome to submit a ticket here http://support.sammydress.com/?lang=en,
We are willing to fix every single issue related to your order.
Hope hear from you soon!
Kind regards
Josslyn
Sammydress Customer Service
http://www.sammydress.com/
Well for the 1st time order one gets scared for online shopping and so I was with sammydress.com, but it turned out to be a great experience.! Love the pricing and the fashionable stuff whatever is available on this site... Usually now a days people are ready to pay anything for style and if you get with a really low rate then what else you want...!
I wear something I have purchased through sammydress almost every day (mostly jewelry) and get so many compliments on it. Love the products and it's well worth it. The service is awesome and I will be shopping with them for many years to come
I have made two orders with SammyDress both have come completely untrue to size, and totally different too the pictures! They were awful quality with the hemming and stitching being all over the place!
My only advice would be DON'T BUY FROM THEM AT ALL!
Dear Natasha L.
Appreciate your constructive reviews, we are always open to all kinds of comments which strengthen our service.
Our policy and compensation towards the customers are totally different when customers choose wrong size items or Customers received wrong size items.
Customers can claim full refund when they received wrong size items, but if they chose wrong size items, it should be nothing to do with us. However, we would still compensate the customer as a very responsible company.
Please feel free to submit a ticket here http://support.sammydress.com/?lang=en,
We are always there to help the customers.
It would be very nice of you if you can provide us your valid number, so we can contact
You and offer a better solution.
Kind regards
Josslyn
Sammydress Customer Service
http://www.sammydress.com/
Just to let everyone know that I did not receive my refunds from thieving sammy dress. Items purchased in March 2015 and i am writing this on 3rd December 2016. Stay away from them. They are also registered under different names, becareful people.
Dear Vimai l.
Thanks a lot for bringing this matter into our attention.
We would like to fix this matter for you.
We all believe honesty is the best policy, also in your case.
It would be very nice of you to submit a ticket here http://support.sammydress.com/?lang=en,
So we can help you fix the problem.
Or you could send us your valid order number here, then we will reach you and offer a reasonable and practical solution.
Thanks a lot for your cooperation and understanding in advance!
Kind regards
Josslyn
Sammydress Customer Service
http://www.sammydress.com/
I have made three excellent purchases at sammydress. The products have a high quality for a low price. Love it!
My order came in perfect condition within weeks of ordering. I love the site and will order from it again.
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Dear Lindsey B.
We're extremely grateful for your constructive feedback.
Please feel free to submit a ticket here http://support.sammydress.com/?lang=en,
You can forward us your email address which you use to register the account, so wecan
Help you reset a passcode.
We are terribly sorry for not keeping you informed of the order status since you
Lost your passcode.
Thanks again, if you will go and get in touch with us, please kindly click in
http://support.sammydress.com/?lang=en
Kind regards
Josslyn
Sammydress Customer Service
http://www.sammydress.com/