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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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Have been ordering with sammy-dress for months now and am extremely happy with their products and customer service. Their always there to help you with any questions or concerns you may have. GO SAMMY!
“Great products at very good prices - shipping is expensive but it is quick. Just be sure to see how long the turn around rate is for the item themselves. Most items have a review so you can see what others think. Customer service is great and quick to respond if there is an issue. Definitely purchasing from this site again!”
I made some purchases from this site and i am pleased to say that the products are great. They came on time as stated and as described, i love this site and their products.
In the last six months i have bought some products from SammyDress and i was so satisfied by their service. First the products have low price but their quality is the best. The clothes are true to size and the shoes also. My shoe size is 35 europe size and they fit like a glove. Also their shipping is very quick! Recently i bought this dress and as you see is very cute and has nice quality.
Finally their costumer service is very helpfull!
Thank you
This website offers a range of products for women, men, kids and home decor. My experience has been that the products are great quality for the price you pay. The jewelry and shoes for women I highly recommend. It would be easier for clothing if they had UK, US or EU standard sizes so be careful with clothing purchases.
The home decor items are also really great... I got a toothbrush holder and a wine bottle holder that I really like!
And the absolute best is that they have free shipping for many items and they ship as far as my little country Uganda, way down here in Africa! I wish more companies did that.
I have recommended this site to so many other online shoppers.
I love this company. I have made 6 or 7 orders just since January 2015 and I am a very happy camper. Most everything I bought fit really well, a few things were to small, but that's what little sisters are for. I have had nothing but good experiences with customer service. They are prompt and efficient. The shipping could be done a little better, but its not terrible unless you go flat rate and I don't recommend that. I have invited my sisters and my friends to shop with Sammy Dress and none have come back with anything but a pleasurable experience. I will continue to shop here. I love them...
Sammy Dress is a complete scam site. So far its been 13 days "processing" even though item was paid for on day 1. I also paid for shipping 3-5 days which is useless now as it hasnt even been pulled off shelf! If you dont care how long it takes for shipping, then this is the company for you. If you plan on wearing the bathing suit in the same summer time that you order it, then pass on this site. I guess Ill use this suit in summer of 2016
I buy a lot of things from Sammy dress, and there is a reason. I love the clothing from sammysdress and I like the other things they sell as well. I like to get my clothing from sammysdress and that's about it.
I bought a few jewelries from SammyDress and I love it. The quality of the product is better than I expected for the price I paid. The website is really easy to use and they even give you a discount for opening an account there. I highly recommend buying jewelry from SammyDress.
The dress is beautiful, love the material. The only problem is how long it took for me to get my dress.
Sammy Dress is wonderful! Great customer service! Great prices! Will never buy local again.
Sammydress is a Big Thief, please refund my money,
Order date 05/20/2015 06:15:23 AM, till date i didn't receive anything yet, and also all your tracking numbers just got stocked in Italy since 4th of June, 2015-06-04 00:00, The item arrived at Italy on 4-Jun-2015. I think you people are fraudsters, because i am tired of writing you messages and be replying i should wait 4 to 5 days, now i waited 2weeks, nothing happened, i don't think i will ever receive anything, just make me loss almost 500$, pls refund my money back, fraud company.
Dear ines n.
Thanks a lot for bringing your matter into our attention.
It would be very nice of you to forward us your valid order number so we would be able to help you locate your order.
We are always accessible here http://support.sammydress.com/?lang=en,
Hope hear from you soon and we con solve the problem jointly.
Kind regards
Josslyn
Sammydress Customer Service
http://www.sammydress.com/
Dear Faye A.
We want to say thank you for providing us with important information about your situation.
We are really sorry for the Size issues you are faced with.
It would be very nice of you to message us your valid order number on this website, since it is a platform for solutions, not just criticisms.
It is always welcome the customers who need help http://support.sammydress.com/?lang=en,
Your response is critical for us to solve the problems together.
Hope hear from you soon!
Kind regards
Josslyn
Sammydress Customer Service
http://www.sammydress.com/
Bought almost $100 worth of stuff and some of the stuff was shipped separately. I'm still waiting the second part of my order, even though I paid for express shipping! I received one shirt where the opening for your head wasn't even big enough! The material was almost plastic and poor. The open back dress didn't even look right with stitching coming out... Sent several questions to customer service and no response and the number is always busy. Don't buy from them, or their other alias... rosegal.com, jollychic.com... dresslily.com. nastydress.com! Scammers!
Dear Visal S.
Thank you for being kind enough to tell us about your experience. It means a lot to us because it gives us an opportunity to improve.
It would be very nice of you to message your order number here, it is a website bridge the solution.
We are always welcome the customers who need help http://support.sammydress.com/?lang=en,
We are looking forward to your prompt reply.
Kind regards
Josslyn
Sammydress Customer Service
http://www.sammydress.com/
I like a lot of the clothes on this site, prices too. But they all seem to fit weird, which indicates poor quality to me. Figured those prices were too good to be true. If there was an actual store where I could try before I buy, I would prob give it another star.
Great prices, great selection, and even better customer service. I love shopping here and will continue to do so.
I ordered 5 shirts and a dress. I got it in a good amount of time but when I opened it the shirts looked like they could fit a 7 year old. Also I orderded a shirt that is supposed to be an over sized shirt and that was huge but the arm holes couldn't go past my wrist. This place is terrible and does not give the right sizing do not waist your money on this website. I will never again order anything from here.
Dear Kyleigh M.
Thank you for taking your time to write your review. We really appreciate the feedback.
It would be very nice of you to inform us your order number here, it is a website bridge
The solution.
We regret any inconvenience or frustration that your experience has caused you.
Maybe the sizes you chose were not fit.
For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately.
We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.
We want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.
Please feel free to submit a ticket here http://support.sammydress.com/?lang=en,
We are looking forward to your prompt reply.
Kind regards
Josslyn
Sammydress Customer Service
http://www.sammydress.com/
I made my first purchase in sammydress and had a great experience! The product is exactly as described in the ad, delivery was on time, very helpful shop with customers, easy access to the touch and great prices. Surely come back to buy.
I've biught some nail art stuff from them and I'm very satosfied. It was well packed, the shipping was fast and the price was so inviting. Sure I'll buy more.
I really adore Sammy Dress! The items are wonderful, the quality is excellent and they have the fastest shipping time I ever experienced!
I tried other online shopping site but the items always came different from the descriptions site and the sizes were all wrong; I'm beyond happy with my online shopping at Sammy Dress because I noticed that they really care about their customers, if you have a question about an item you can ask and they answer in no time, and a thing they I love is that every item has a size description with all measurement so you can easily order the right one!
Most of my favorite outfits come from Sammy Dress and I will definitely keep shopping there!
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear Patricia J.
Thanks a lot for sharing your shopping experience on our website,
Please kindly forward us your valid order number so we would be able to look further into your issue, thus we can reach you or offer you better solutions.
Or Please feel free to submit a ticket here http://support.sammydress.com/?lang=en,
Hope we can solve the problems together soon!
Kind regards
Josslyn
Sammydress Customer Service
http://www.sammydress.com/