Sammy Dress
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Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I love that I can save with each purchase, all thanks to S points! SammyDress folks are actually pretty generous that way, they award S points for almost everything! Plus, their products are of great quality and style. Don't be fooled by their cheaper than usual prices!
I placed my order on may, 16 and received the package on june, 3 using the lowest shipping service. It took only 18 days holidays included which is really farther than expected.
The dress is really beautiful and fits very well.
Its total lenght is 124 cm so it does not touch the floor. Despite that it is really gorgeous.
I didn't like its belt so I decided to match it with the golden one you can see in the photos which is called "Alloy Leaf Decorated Solid Color Elastic Waist Chain".
The colour is amazing and is exactly as shown in the picture.
The lining is not as long as the dress, it is much shorter so this means that the dress is see-through from the kness up to the end.
On the back there is a beautiful pearl button.
I'm really satisfied with my item and its fabric (I have already washed it 3 times since I got it and the pleating hasn't changed. It doesn't even need to be ironed.
I am satisfied and happy with the clothes i bought from your website,
They were affordable and had a unique style and the shipping cost was cheaper than the others. I had lots of compliments from my friends and families with the clothes i bought because they were unique..
I ordered a bathing suit from from Sammy Dress on this occasion and I absolutely love it! The bathing suit runs a little small as does most of their clothing so order a size up. I did have to contact customer service due to the bathing suit running small but they responded in a timely manner and were extremely helpful. To top it all off their prices are very good!
The product is half the size as it was ordered. Items are not sized even close to what they are supposed to be. I would love to send pictures but of course, Sammy Dress website will not accept them. After everything, Sammy Dress only wants to refund 20% of my total order. So I pay over a Hundred dollars, they send the wrong item or size, (its sized for Asian people) and I still end up paying. DO NOT BUY FROM THIS COMPANY THEY ARE A SCAM ARTIST PER PAYPAL, AS SOON AS THEY SEEN WHO I WAS TALKING ABOUT, SHE SAID THEY ARE A BAD COMPANY TO BUY FROM. THEY HAVE NUMEROUS COMPLAINTS
I love Sammy Dress, I recommend it to my friends all the time. I can always find cute clothes that fit my style and it isnt expensive. My number 1 go to place for online shopping
DO NOT buy from them I ordered 4 swim suit cover ups size large and they fit like a small and thy never responded to my emails for a return address to send them back and get a refund. I am only a size 10/11 they would fit a size 0. Stay away
Dear Karen c.
Thank you for your important feedback and for letting us about your experience with us.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We kindly suggest every customer refer to our Size Chart before they order, there are many products reviews can also give the clues to every visitor on our site.
We really appreciate that you could forward us your order number
Please feel free to contact us http://support.sammydress.com/?lang=en
We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I ordered two bathing suits and neither of them fit me. I would like a refund but number is always busy and they wont reply to my tickets. It took almost a month for one bathing suit, other one is still missing. Worst website, dont buy anything from here.
Dear Alexis C.
Thank you for being kind enough to tell us about your experience. It means a lot to us because it gives us an opportunity to improve.
We're very sorry for your concerns and the issues you have raised.
To reach a better solution, please feel free to contact us http://support.sammydress.com/?lang=en
Also, we appreciate that you would send us message here about your order number, so we would be able to reach you and offer you a solution.
We will learn from this and strive even harder to improve the shopping experience for all of our shoppers. We want to make Sammydress a great place that provides the best possible experience for every one of our customers.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Sammy dress is refunding me my money back after all that I went through thanks so much Sammy dress your awesome.
Dear Kim B.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We are always more than willing to offer help, please feel free to contact us http://support.sammydress.com/?lang=en
We really appreciate that you would send us message here about your order number, so we would be able to reach you and offer you a solution.
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
Thank you again for bringing these matters to our attention.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Sammy Dress is my go to for everything! They have every trending clothing item that you may want and more! I absolutely love Sammy Dress. They have great products, for prices that you cant get anywhere else, and they have amazing customer service! I always go to Sammy Dress looking for something, find what Im looking for, and find more. I really love how they have exclusive items for cheap. Love love love!
I don't understand all these positive reviews. I ordered 4 items... 2 shirts, a dress and a piece of lingerie. The shirts were folded so small that no matter how many times I wash them or iron them, I cannot get the wrinkles out. After 1 wash, one of the shirts started coming apart at the seam. The dress was so thin and cheap. The lingerie was already ripped when I received it. The matching panties weren't matching at all. They were a totally different color blue. The garment was so cheaply made, it wasn't even the slightest bit sexy. Shipping took 3 weeks. I will NEVER order from them again. I basically threw $45 down the drain.
Dear Samantha R.
Thank you for taking your time to write your review. We really appreciate the feedback.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We are always more than willing to offer help, please feel free to contact us http://support.sammydress.com/?lang=en
We really appreciate that you would send us message here about your order number, so we would be able to reach you and offer you a solution.
We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I bought a skirt and a dress from SammyDress at the beginning of May and I received it near the end of May, I just have been to busy to review until now. The shipping does take kind of long, but I think it was well worth the wait! The shipping didn't bother me because it was coming from China to California, of course it would take a while. Despite being a long wait they arrived in perfect condition no rips or anything. And they were both super cute and fit me perfectly! Everyone asks me where I got them. I recommend SammyDress to everyone looking for clothes that are cute and good priced!
I ordered 6 items from SammyDress and ony recieved 3 out of 6 items. One of the dresses I did receive had a huge brown stain on the front of it. I tried to email them and they gave me a "ticket number" and no one has ever answered me back and it's been over 2 weeks now. So I ended up paying $117 for 3 low quality items. This was my first time every ordering from this website and I will never order from them again! Very disappointing.
Dear Miranda V.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
We are always more than willing to offer help, please feel free to contact us http://support.sammydress.com/?lang=en
We really appreciate that you would send us message here about your order number, so we would be able to reach you and offer you a solution.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I rate this company a negative start for poor quality, fit and especially follow-up customer service. I bought 3 blouses and all of them were too small plus very poor quality -one was even stained. I called their customer service number several times & it's always busy plus I left a online email on their live chat getting a service ticket, but it's been over a week & I have no response. STAY AWAY is my advice to any Potential buyers. I'm leaving, y email address here if anyone from Sammy dress cares to call me back about this~ *******@yahoo.com
Dear Stephenie L.
We want to say thank you for providing us with important information about your situation.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We do in fact inspect all items before we ship them. We stand behind every item we sell so we will contact this customer and offer to exchange this item for him. If he still wants to keep it we will work out some other accommodation. Our goal is that every customer is completely satisfied with their order.
Once again, I want to restate our apology to the customer for their experience. We are responsible for this and we will work hard to resolve this issue for them and to prevent it from occuring again in the future.
Thank you very much while you leave a negative review, you leave a clue so that we We will be in touch with you personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
We kindly suggest the customer who has order issues would send us message here, they can provide email address, order number, phone number, transaction ID, any clues would bridge the communication between customers and us.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I am very pleased with Sammydress. They always offer the most beautiful and trendy products. The quality is always great and I am always proud to say that I am wearing something from Sammydress. The fast shipping of my orders have surprised me a lot, as they are very fast in proceeding and sending the goods.
I recommend Sammydress from the bottom of my heart. Go go go Sammydress!
The clothes are ok quality but worth it if on a budget. Expect things to fit small. Great customer service
Just wondering how long does it take to get to Tennessee
I have done a lot of business with this site in the last few months, and I have gotten some very beautiful things from it. I would recommend it to anyone. I do recommend it to everyone actually! My only complaint is my last three or four orders have not processed and it has been over a week. I pay for expedite shilling, and they came in different shipments and not all together. But over all I love this sight and will continue my business with them!
I have been a customer of Sammy dress for 3 yrs and purchased many items including lingeries, men's and women clothings, hats, and accessories. They have such cute, stylish and sexy clothings/items. I can find pretty much everything I need as far as fashion and clothing on there at a great deal. There items are pretty good quality for the amazing price. I usually very happy with there product. They have great customer service when I contact them for anything. Overall, I have been very content and I will continue shopping on this site
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Julie W.
I want to start by thanking you for notifying us about the issue.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
We really appreciate that you could forward us your order number
Please feel free to contact us http://support.sammydress.com/?lang=en
Hope you would get in touch with us, so we can offer you the solution.
We fully understand your frustration and we apologize for the inconvenience. We hope that you choose to give us a second chance next time. This is certainly not the way we do business, so we will endeavor to provide you with the highest levels of service.
Appreciate all your support in our work in advance!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/