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Sammy Dress

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Sammy Dress

3.1
sammydress.com

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Sammy Dress Reviews Summary

The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,247
value
1,233
shipping
1,266
returns
697
quality
1,202

We monitor reviews for authenticity

Seychelles
1 review
1 helpful vote
Follow Ginnie L.
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Awesome!
November 13, 2016

I bought a pair of shoes and it actually got to Seychelles! Plus, they actually got the order right - nothing funny! Same design, same colour as pictured, and good quality!

Date of experience: November 10, 2016
South Dakota
1 review
1 helpful vote
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I am in love with the paisley pair of leggings I purchased and the mermaid tail blanket. The other 3 pairs of leggings ran very small, and I was unable to wear them. However, the customer service was top notch and quickly resolved all issues. Looking forward to getting new leggings.

Date of experience: November 9, 2016
Missouri
1 review
2 helpful votes
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I have ordered several things from them and I'm addicted. Lots of things are reasonably priced. Any time I contact customer service there very friendly and helpful. Overall great experience

Date of experience: November 7, 2016
Connecticut
1 review
4 helpful votes
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As long as you read reviews, read the product description, and choose your size accurately (all things a good shopper does anyways!) you can find some really great, cute, and cheap clothes! I've gotten a lot of compliments on the shirts i've purchased. Fast, good customer service - they're willing to work with you if you have an issue with your order. Interesting home items and accessories, too! Shipping takes a while, but that's expected from an Asian wholesale retailer to the US

Date of experience: November 7, 2016
Panama
1 review
4 helpful votes
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Best online experience
November 1, 2016

I'm in love with this page. Everything I order look the same as the picture and the shipping time was excellent. Totally recommend it. The price is super low.

Date of experience: October 30, 2016
France
1 review
1 helpful vote
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Bonne experience
October 30, 2016

Bonne experience avec sammydress trés large choix de produit et de bonne qualité dans
L'ensemble, envoi rapide et soigniè assistance clientele rapide super experience merçi Sammydress.

Date of experience: October 27, 2016
Utah
1 review
7 helpful votes
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I placed an order for two tops on October 10,2016. It was shipped out to me on October 11,2016 and it arrived October 24,2016. I expected it to be at least a month to get to me based on several of the reviews I read. It was nice to get it sooner than I had expected. I normally wear a size large in tops, but decided to order two sizes up to be safe. I'm really glad I did. I would even go another size up if it was available. Both tops fit perfectly, but I haven't washed them yet. Obviously the quality isn't fantastic due to the price, but you get what you pay for. I had a good experience with Sammy dress and will probably order again.

Date of experience: October 24, 2016
Ireland
5 reviews
34 helpful votes
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Sammydress - not just a bargain
October 17, 2016

As i said in the title - not just a bargain - it's excellent quality - great customer service and fast shipping - less than 2 weeks to Ireland. I have ordered dresses, wall stickers and jewellery. The dresses were perfect and the maternity ones i ordered for my sister were excellent quality and have lasted throughout the entire pregnancy. The wall stickers are fantastic - excellent quality and like a quarter of the price that they are over here. Choker chain jewellery was gorgeous and looks alot more expensive than it is. Great customer service - always respond within a day and are very helpful.

Sammy Dress attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 16, 2016
DO
1 review
1 helpful vote
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Awesome experience, cheap prices.
October 13, 2016

I recently did my first purchase in this store, it was really nice, the prices are cheap, you can find anything you might need at a great price, the delivery it takes kind of long but its ok cause it comes from really far away.
The customer service its great, and the best, they address the issues, respond really fast and always try to make you happy and fix your issues.
The quality of the items i ordered, were good and even better for the price they had.
This store tends to have great specials, so its always good to be checking them out that way you can take advantage of the great prices.
I would be buying here again in the future

Date of experience: October 12, 2016
Singapore
2 reviews
3 helpful votes
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Good material at great price!
October 10, 2016

Product was good with material soft and true to pictures. Will definitely purchase again at Sammydress!

Date of experience: October 9, 2016
Maryland
2 reviews
0 helpful votes
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Just received my products. I had ordered jewelry. The quality of each and every product is very good. The designs are trendy and unique. The website also keeps updating stocks very often. My package took exactly 2 weeks to reach me, which is fast considering the shipment is from China. I am very satisfied and will definitely order again. I recommend sammydress to everyone.

Date of experience: October 7, 2016
Arizona
1 review
0 helpful votes
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Love sammydress!
October 6, 2016

I really love shopping at sammydress.com. Good quality things plus fast shipping. I've been shopping with them for over a year now. Very satisfied. Lots of cool stuff for a very affordable prices!

Date of experience: October 4, 2016
BA
2 reviews
4 helpful votes
Follow Sameerah L.
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I've seen so many bad comments about SammyDress and I really don't understand, I'm asking myself, did those people really shop at SammyDress? So far I've ordered 7 times from SammyDress (clothes, shoes, jewelry, make-up and home tools) and I must say that I am really beyond content with many things. I've never had any bad experience this store, I can only say that I've been really happy with quality of my received items and the shipping speed! (I live in Europe and it only took three weeks for all 7 of my orders to arrive. Since I paid for Inte'l Flat Rate Shipping this really pleasantly surprised me!) I've found that the quality of items is really really great (especially my shoes! And make-up) considering those very low prices. And also, their support service is really the best. They always answer to me the same day and offer possible solutions quickly if I happen to have any questions. I would really recommend SammyDress to anyone else, and to people who complain about sizes - you are shopping from Asia, so you should be aware that the sizing is totally different than in your country! I always take clothes that are x2 bigger than my actual size and I never have the problem afterwards!) SammyDress has an A+ from me and I will definitely continue shopping there and recommending it to my friends.

Date of experience: October 3, 2016
Kentucky
1 review
7 helpful votes
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Refund was Given
September 30, 2016

I recently wrote a negative post about Sammydress because my order was never received. Since contacting them, I received a reply and also they refunded my money. The representative was very nice and my refund was funded quickly. I know they are a global company, but I just wished the shipping was faster as I too was going to wear what I ordered to a casual wedding. I still adore this company and go visit their website often and I will place another order in the near future but this time I will know what to expect.

Date of experience: September 30, 2016
sammydress h. Sammy Dress Rep
over a year old

Dear Angela,
Thank you for your feedback.
Before we ship out the order, we need to conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. For popular items experiencing stock availability issues, the processing time may be 5-10 business days.
Our team has reviewed your complaint and offered you a solution in the ticket. We are now waiting for your reply.
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/

Jamaica
1 review
2 helpful votes
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I have been shopping with sammy dress for a while now but never really appreciated how well they conduct their business until tragedy struck. So i decided to write this review and tell you guys about it. I placed a wrong address on my order details and my items were labelled as undeliverable and sent back to a warehouse. I was so worried but the customer service reps handled everything promptly and with so much ease and courtesy. They got my items to me in a few days an all I had to do was provide them with the correct address. As usual the products were exactly as described in the product description on their website. The finishes were good and the sizes were exactly what i ordered. So i intend to continue to shop with sammy dress!

P. S This is my honest review based on my experience, sammydress did not ask to write this review

Date of experience: September 29, 2016
Pennsylvania
1 review
3 helpful votes
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Fashion at fabulous prices!
September 23, 2016

I love Sammy dress! Great styles at great prices. So thrilled they offer the latest plus size fashions. Just read the sizing description to get the perfect fit. Thank you Sammy Dress! Super happy customer!

Date of experience: September 22, 2016
Czechia
1 review
0 helpful votes
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Fun experience and lots to choose from
September 21, 2016

I'm really happy with my latest purchase from SammyDress. I have ordered several times now - it's kind of addictive ;) Overall everything is really affordable and there are lots to choose from, so you don't have to play it safe and can try new styles and colours you don't usually wear without having to break your budget. For example I was happily surprised to find lots of things when I search for owl jewelry! And I'm really into vintage dresses right now, and I could find lots of those too.
This time I got some new sunglasses, a wig with a nice ombre effect (been looking a while now for one with really dark roots and light ends) and a vintage looking brooch for my mother that I think she appreciated:)

The sites interactivity with all the customer photos makes the site entertaining and more personal, and sometimes I visit just for fun even when I'm not going to buy something... The sizes are rather different from European standard (and I'm a bit on the tall side) but it is rather easy to take measurements and you soon figure out what sizes will work. Other customers photos are also very useful when figuring out how clothes will work on different body types and lengths.

So to sum up, it has been a good experience and I will probably order again soon :)

Date of experience: September 20, 2016
Saint Lucia
2 reviews
1 helpful vote
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Satisfied
September 19, 2016

I have ordered many items from SammyDress including wigs, dresses and jewellery. Overall I am very pleased with the quality of the items. The shipping time is reasonable and the prices are quite reasonable too. Overall I am delighted to order from this site.

Date of experience: September 18, 2016
Finland
1 review
4 helpful votes
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Very satisfied
September 11, 2016

All the products I ordered were just like I had hoped for and I had no problems at any point. The products are very affordable and the quality is still great. I will continue ordering stuff from Sammydress in the future for sure!

Date of experience: September 10, 2016
Nevada
1 review
1 helpful vote
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Great find!
September 9, 2016

Sammy Dress, as far as I am concern has great customer service, Considering that they are overseas, they make every effort to resolve any issues.
EX: An order was lost somewhere in transit. They tried to locate my order to no avail. They took my word in saying that I never received my order and promptly gave me credit for lost items.
Now I call that, a great customer service.

Date of experience: September 7, 2016