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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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I bought a pair of shoes and it actually got to Seychelles! Plus, they actually got the order right - nothing funny! Same design, same colour as pictured, and good quality!
I am in love with the paisley pair of leggings I purchased and the mermaid tail blanket. The other 3 pairs of leggings ran very small, and I was unable to wear them. However, the customer service was top notch and quickly resolved all issues. Looking forward to getting new leggings.
I have ordered several things from them and I'm addicted. Lots of things are reasonably priced. Any time I contact customer service there very friendly and helpful. Overall great experience
As long as you read reviews, read the product description, and choose your size accurately (all things a good shopper does anyways!) you can find some really great, cute, and cheap clothes! I've gotten a lot of compliments on the shirts i've purchased. Fast, good customer service - they're willing to work with you if you have an issue with your order. Interesting home items and accessories, too! Shipping takes a while, but that's expected from an Asian wholesale retailer to the US
I'm in love with this page. Everything I order look the same as the picture and the shipping time was excellent. Totally recommend it. The price is super low.
Bonne experience avec sammydress trés large choix de produit et de bonne qualité dans
L'ensemble, envoi rapide et soigniè assistance clientele rapide super experience merçi Sammydress.
I placed an order for two tops on October 10,2016. It was shipped out to me on October 11,2016 and it arrived October 24,2016. I expected it to be at least a month to get to me based on several of the reviews I read. It was nice to get it sooner than I had expected. I normally wear a size large in tops, but decided to order two sizes up to be safe. I'm really glad I did. I would even go another size up if it was available. Both tops fit perfectly, but I haven't washed them yet. Obviously the quality isn't fantastic due to the price, but you get what you pay for. I had a good experience with Sammy dress and will probably order again.
As i said in the title - not just a bargain - it's excellent quality - great customer service and fast shipping - less than 2 weeks to Ireland. I have ordered dresses, wall stickers and jewellery. The dresses were perfect and the maternity ones i ordered for my sister were excellent quality and have lasted throughout the entire pregnancy. The wall stickers are fantastic - excellent quality and like a quarter of the price that they are over here. Choker chain jewellery was gorgeous and looks alot more expensive than it is. Great customer service - always respond within a day and are very helpful.
I recently did my first purchase in this store, it was really nice, the prices are cheap, you can find anything you might need at a great price, the delivery it takes kind of long but its ok cause it comes from really far away.
The customer service its great, and the best, they address the issues, respond really fast and always try to make you happy and fix your issues.
The quality of the items i ordered, were good and even better for the price they had.
This store tends to have great specials, so its always good to be checking them out that way you can take advantage of the great prices.
I would be buying here again in the future
Product was good with material soft and true to pictures. Will definitely purchase again at Sammydress!
Just received my products. I had ordered jewelry. The quality of each and every product is very good. The designs are trendy and unique. The website also keeps updating stocks very often. My package took exactly 2 weeks to reach me, which is fast considering the shipment is from China. I am very satisfied and will definitely order again. I recommend sammydress to everyone.
I really love shopping at sammydress.com. Good quality things plus fast shipping. I've been shopping with them for over a year now. Very satisfied. Lots of cool stuff for a very affordable prices!
I've seen so many bad comments about SammyDress and I really don't understand, I'm asking myself, did those people really shop at SammyDress? So far I've ordered 7 times from SammyDress (clothes, shoes, jewelry, make-up and home tools) and I must say that I am really beyond content with many things. I've never had any bad experience this store, I can only say that I've been really happy with quality of my received items and the shipping speed! (I live in Europe and it only took three weeks for all 7 of my orders to arrive. Since I paid for Inte'l Flat Rate Shipping this really pleasantly surprised me!) I've found that the quality of items is really really great (especially my shoes! And make-up) considering those very low prices. And also, their support service is really the best. They always answer to me the same day and offer possible solutions quickly if I happen to have any questions. I would really recommend SammyDress to anyone else, and to people who complain about sizes - you are shopping from Asia, so you should be aware that the sizing is totally different than in your country! I always take clothes that are x2 bigger than my actual size and I never have the problem afterwards!) SammyDress has an A+ from me and I will definitely continue shopping there and recommending it to my friends.
I recently wrote a negative post about Sammydress because my order was never received. Since contacting them, I received a reply and also they refunded my money. The representative was very nice and my refund was funded quickly. I know they are a global company, but I just wished the shipping was faster as I too was going to wear what I ordered to a casual wedding. I still adore this company and go visit their website often and I will place another order in the near future but this time I will know what to expect.
I have been shopping with sammy dress for a while now but never really appreciated how well they conduct their business until tragedy struck. So i decided to write this review and tell you guys about it. I placed a wrong address on my order details and my items were labelled as undeliverable and sent back to a warehouse. I was so worried but the customer service reps handled everything promptly and with so much ease and courtesy. They got my items to me in a few days an all I had to do was provide them with the correct address. As usual the products were exactly as described in the product description on their website. The finishes were good and the sizes were exactly what i ordered. So i intend to continue to shop with sammy dress!
P. S This is my honest review based on my experience, sammydress did not ask to write this review
I love Sammy dress! Great styles at great prices. So thrilled they offer the latest plus size fashions. Just read the sizing description to get the perfect fit. Thank you Sammy Dress! Super happy customer!
I'm really happy with my latest purchase from SammyDress. I have ordered several times now - it's kind of addictive ;) Overall everything is really affordable and there are lots to choose from, so you don't have to play it safe and can try new styles and colours you don't usually wear without having to break your budget. For example I was happily surprised to find lots of things when I search for owl jewelry! And I'm really into vintage dresses right now, and I could find lots of those too.
This time I got some new sunglasses, a wig with a nice ombre effect (been looking a while now for one with really dark roots and light ends) and a vintage looking brooch for my mother that I think she appreciated:)
The sites interactivity with all the customer photos makes the site entertaining and more personal, and sometimes I visit just for fun even when I'm not going to buy something... The sizes are rather different from European standard (and I'm a bit on the tall side) but it is rather easy to take measurements and you soon figure out what sizes will work. Other customers photos are also very useful when figuring out how clothes will work on different body types and lengths.
So to sum up, it has been a good experience and I will probably order again soon :)
I have ordered many items from SammyDress including wigs, dresses and jewellery. Overall I am very pleased with the quality of the items. The shipping time is reasonable and the prices are quite reasonable too. Overall I am delighted to order from this site.
All the products I ordered were just like I had hoped for and I had no problems at any point. The products are very affordable and the quality is still great. I will continue ordering stuff from Sammydress in the future for sure!
Sammy Dress, as far as I am concern has great customer service, Considering that they are overseas, they make every effort to resolve any issues.
EX: An order was lost somewhere in transit. They tried to locate my order to no avail. They took my word in saying that I never received my order and promptly gave me credit for lost items.
Now I call that, a great customer service.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear Angela,
Thank you for your feedback.
Before we ship out the order, we need to conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. For popular items experiencing stock availability issues, the processing time may be 5-10 business days.
Our team has reviewed your complaint and offered you a solution in the ticket. We are now waiting for your reply.
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/