Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I am very happy with what Sammy Dress is doing. They are making my entrepreneurial dreams a reality. My customers are loving the products they order from me-through Sammy Dress. Beautiful dresses, jewelry, and blouses. Today I ordered my fifth outfit this month for my clients. They are doing wonderful things.
I've bought a lot from this site since long time! I must admit i've never find a site so good for buying! Products have good quality, shipping is fast, the support center is always there for you, plus, they are so kind! Products don't cost so much, in fact everyone should buy from this site! Recommended! 5 star!
DO NOT SHOP! I ORDERED FROM THE SITE. SPENDING about $56 ( express shipping being $21) I expressed the shipping so I can recieved my items in 3 days and they failed! I didn't get my $#*! until a month and 2 weeks. I tried millions of emails back and forth and the company's poor communication is just crazy. They blamed it on the holiday and how my stuff could be out of stalk but would say all my items are in stalk. They didn't even ship my items till 3 weeks after placing my order. HORRIBLE COMPANY TO SHOP AT. IF YOU'RE OK WITH SPENDING MORE FOR SHIPPING BUT NOT RECIEVED YOUR ITEMS ON TIME BUT 1 MONTH TO 2 MONTHS LATER... this is the company for you. They will not even try to refund you if you paid extra. They just make excuses
The prices are good for the quality of the clothes but takes soooo long to arrive. Their costumer support numbers are all disconnected and their live chat does not work.
Dear gabriela,
Thank you for taking the time to write a review.
Sammydress can be contact by Live Chat, Support Center or phone 24 hours a day. If we cannot be reached please leave a message and our team will get back to you within 24 hours.
Our phone number for US customers is: + (1)8552228111, and for other countries is: + (001)8552228111. Our lines operate in English and are available from 7:30-21:30,7 days a week.
We have various different shipping methods that the customer can choose before the checkout. These vary in delivery time and we ask that customers wait patiently for their goods to arrive.
For more details about shipping, please see here: http://www.sammydress.com/m-article-id-39.htm.
Please get in touch with us and we would be happy to solve your issue.
Sammydress Customer Service
http://www.sammydress.com/
I placed my order on cyber Monday, which I knew would delay the process from the start. However, after two weeks of 'processing' I had to make the initial contact to find that they were holding my order due to stock issues. This was the first point of contact made by either party, and I felt it was irresponsible to not inform me of this without my seeking of information.
At that point I asked to have my 5 items shipped, and wait for the initial item to be restocked and sent out. This was "resolved" on 12/11 and they created the shipping label for my package, emailing me a picture of said package and saying it was heading out (with 4 items)! My package sat in their warehouse until 12/28 when (after much back and forth with my "tickets") I told their customer service I would be moving forward with a fraudulent accusation. I had been told various times in those two weeks that my package was out for shipment, but this was a blatant lie. I had spoken with UPS on several occasions at this point, based on shear confusion.
At this point they informed me that three of my items were being sent out and now, the item that was not in stock in my original inquery was somehow replaced, but another item (that I had not been made aware of a stocking issue with) was now being offered as a refund to me. At this point, I'm fed up enough to just say "fine, send whatever." But I have to tell you, I am absolutely disgusted with the way this has been handled. I have been blatantly lied to, and misdirected for over a month now, and my items (the few they deemed to send) ARE STILL NOT HERE.
I know this is a pretty wordy review, but if you're thinking of ordering from this company. Let me sum it up for you.
2 week processing time. Lying customer service. Absolutely abysmal handling of stock and stock related issues. And I haven't even seen the quality of the products. But I'm worried.
Please don't order from Sammy Dress. They are a terrible company.
Dear Jennifer,
Thank you for taking the time to write a review.
We can assure you that we are a honest company that has been for many years. Please feel free to check our online certificates on our main page. Here is the link you can check http://www.sammydress.com/m-article-id-11.htm.
We checked your order has been shipped out in split parcels due to hotsale issue, please kindly understand that.
As for the second parcel, we checked it has been delivered.
To track a parcel please visit here: https://www.ups.com/
We have offered you a solution to your issue via our Support Center. Please check this and reply back to us.
If you have any further questions, please contact us and we are more than happy to help.
Sammydress Customer Service
http://www.sammydress.com/
I bought in Sammydress and i was surprised with the quality and speed to ship to me, the best ever!
Now i will shop only in Sammydress.
I always go to this website to find cheap clothes, do not expect a mega quality but I find that honest for this price. After personally I have never had a problem and they already answered to my questions.
Sammydress is the best website for those who are looking for some great looking dresses that are good quality and an affordably priced. This site offers a lots more than the clothing. They have bags, shoes, and custom jewelry and much more.
It is a very well organized website that you can find what you are looking for in short time. They are also one of the fastest company to send out your orders.
They have the great customer service also.
I love their clothing and enjoy shopping there.
You should visit this site so you wouldn't miss out on anything!
Sammy dress is the most awesome shop that I've shopped with with my entire online shopping experiences. Because they ship out my item in a very timely manner and the price, unlike to others, is very reasonable and cheap. Hence it is best to shop here when it comes to fashion finds!
I am the one who likes online shopping and look at many sites. My experience with Sammydress.com is exceptionally great due to quality of service offered, amazing offers and great product quality with varieties. It is very easy to communicate with the customer service and their approach is very satisfying. The resolution has always offered more than the expectations. I bought total 5 dresses and I am extremely satisfied with my shopping experience. This is the honest feedback and I have also recommended many of my friends about this online shopping experience. Enjoy great offers of quality products with exceptional customer service as a bonus.
I've ordered from Sammydress once and I was happy with my purchase. The dressed I ordered were of good quality, and they arrived within the stated shipping deadline. The site is easy to order from, but you need to be careful to check the sizes of each garment as they are not standardised. But if you know your measurements it's very easy to find what's right!
Kudos to SammyDress! They are my favorite place to shop online for inexpensive, quality, and unique items from clothes to shoes to jewelry... even house items. I've been ordering from SammyDress for almost 2 years now and I haven't been disappointed yet! The quality of their items means so much to me... especially since I'm a very picky person. The processing and shipping time for all my orders arrived just in time for my events or vacations. I recommend shopping at SammyDress, you won't be disappointed!
I have made several orders from sammydress. At first, I was afraid of receiving some bad quality or wrong sizes cloth. So i started with two items only. It arrived fast to my country. The quality was great and size according to the measurement table. Now sammydress became my favourite shopping App and website. I use the app because it is much easier. For me, i prefer online stores that use a third party payment method. I believe it is more safe. Sammydress uses it. I totally recommend this store as it has women cloth, men, kids and even makeup.
Their products are genuine and the prices are super great. Their customer service both before and after buying anything is out of this world. Their products are endless. It's very easy to find something you love.
I recently shopped SammyDress and fell in love with their clothes and the selection for plus size women. I loved every piece that I received and their customer service is amazing! I had several questions after I placed my order and they were quick to respond and make sure that I was happy. The quality of the clothes I received was above and beyond what I actually paid for the items! I am excited to shop with SammyDress again and have told all my family and friends!
This site is a classic example of "you get what you pay for." Except sometimes I'm pleasantly surprised! I've ordered twice from SD each order was ~$50- which in Asian clothes means 10 or more items for each order. 7/10 items are decent, one usually becomes a staple in my wardrobe and the others I just send to Goodwill or trash. SD is also the best price for trendy Asian clothes I've found (I also check amazon & ebay before ordering.) Words of advice: Read reviews when possible. Remember that these clothes ALWAYS run small. Don't expect too much- if that $3 shirt sucks consider it a lesson learned. And if you love something- write a review! They're SO helpful for others trying to navigate the site.
Since a while I discovered Sammydress. I order online and it is shipped to Belgium.
It's always good quallity and the clothes are fitting perfect. The sizes are good. I have a big size and normally the clothes are fitting but the sleeves are a little bit short. But by Sammydress even the sleeves are fitting with the rest of the size clothes.
The deliverytime is not so long to Belgium.
If there is a problem they always respond very quickly on my questions and they are always able to help me.
I really love sammydress clothing and shoes for men :) has the best deals that i ever came across to, fast shipping and the quality of clothes are great also :)
Order M************** order date 09/21/2016
Well priced modern little necklace.
Goes with pretty much everything but great with just a white tee with skirt or pant.
Lightweight for summer.
Has an extender chain which I needed so fits perfectly.
Customer service very friendly and helpful.
Will definitely buy from the store again.
Sammydress is the best online shopping website I have ever tried. The graphic is clear and simple to understand, there are a lot of products which can satisfy every customer and everyday you find new items for very attractive prices.
Maybe the shipping time is a little bit longer than expected and written in the website, but waiting is worth every single cent!
I really enjoy surfing in this website!
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear Shania,
We are sorry to hear that you are having issues.
As for the parcel IB148*****802061, we checked it has been delivered, please check the link for details: http://www.myib.com/tracking/
As for the parcel LT*****0086CN, it is on the way,
You may then check the status of your item on this site: http://new.17track.net/en.
We have sent you a tracking number to your account. Please login to check your ticket and find the tracking number.
If you have any more questions about your order status please contact us via our Support Center.
Thank you.
Sammydress Customer Service
http://www.sammydress.com/