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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ordered a couple of dress shirts from this company and they came after a few weeks of waiting. Not too big of an issue there but when I saw the items I could tell they were VERY cheaply made. Then I tried it on... Or should I say tried to try them on. These were XL shirts and they are more like a children s small. Just save your money and shop with a reputable company.
They have dwarf size like XXL of their size is about M size in Europe. In shoes their 45 size is about 41 size of Europe. Clothes and shoes quality is unbelievable bad. Totally waste of money and time
DearAftab A.
We want to thank you for telling us about your situation.We want to thank you for telling us about your situation.
We would like to extend our sincerest apologies to the customer. We want every customer to be happy and clearly this is not the case here.
You are our valued customer, would you mind posting your valid order number or email address or phone number also? We are more than willing and glad to contact you and solve the problem together.
We will strive even harder to improve the shopping experience for all of our shoppers.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Many sites are to good to be true however Sammydress it's everything it has promised and more. Sammydress offers real customer reviews with pictures which really helped me determine the quality of the product. So I placed an order and was not disappointed it's not a scam and I received so many compliments on my clothes that I have decided to become a loyal forever customer thanks Sammydress!
Order M**************
I placed an order reluctantly. Pd xtra to ship mdse immed. I ck my order and it says shipped standard. WRONG. The number they advertise is always busy. I try to send email and it states my order number is wrong. The company needs to be shut down. I will not rest till it is. Oh and still have not received my order.
Dear Doreen c.
Thank you for being kind enough to tell us about your experience!
We're very sorry for your concerns and the issues you have raised.
Would you mind posting your valid order number also? We are more than willing and glad to assist you resolve this problem.
Please understand that we are more than willing to assist any customer. That is why we are always here to help.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Its going on 2 months since I placed and payed for my order. I have not received any status updates and have no way of contacting them. The do not have a valid phone line or chat available. I highly recommend WISH. They are quick, affordable and excellent merchandise
Dear Lupita R.
We're extremely grateful for your constructive feedback.
Thank you for your very professional comment.
You are our valued customer, would you mind posting your valid order number here also?
Thank you again for your extremely important feedback. We would like to assist you, your contact information is very important.
Hope hear from you soon!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Seriously dont be fooled by the products on this site. They look cool and great prices but their size charts are completely wrong. Then they claim if you ordered the wrong size they will only partially refund aka scam. I have been looking into filing in a court where they are located to take them to small claims. Likely will have no outcome but least I get to use their name in legal documents. There are likely enough complaints here to make a class action lawsuit. In short do not use this site.
Dear Shaun K.
Thank you for being kind enough to tell us about your experience!
You are our valued customer, we hope you could send your order number to us, cause we are willing to solve the problem for you.
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I purchased around 7 items from this place and after two months still am missing 4 of the items. Of the items I actually got one had very spotty seams and a very odd fit. The other was way too small and the last shirt I got was horrid looking nothing like the picture. Of all the items I have one pair of dress pants I like the rest is going to donations. The total I spent was over $100 and still have no resolution for the missing items. Avoid at all cost this place is a joke.
DearSandy P.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Would you mind sending us your Valid order number and Phone Number? So that we would try our best to resolve your order issue.
We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.
Awaiting for your contact information!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I used Sammydress.com for the first time 2 weeks ago, after seeing ads for it on Facebook. I was very skeptical at first because things were really inexpensive, I thought they'd be made poorly. I purchased 4 dresses from the site, and expedited shipping for $10 because I needed one of the dresses within the next 2 weeks. Everything came on time, and was surprisingly good quality, and very cute. The sizes and fit are exactly as pictured.
On 9/11, I purchased two bracelets from Sammy Dress, and after reading lots of negative reviews (after I purchased from them), I was skeptical. But... to my surprise, my order did not take that long to arrive, and when I opened my package I was very pleased with the bracelets. I suggest that when ordering products from on line websites, it is good to check out the other reviews before purchasing, but remember, every experience is different. I will order from Sammy Dress again.
I first saw sammydress on my news feed on facebook liked the look of some of there t-shirts so thought id have a look. My first order I ordered the captain America t-shirt on the flat rate shipping just to check it out. And so far I have not been disappointed. The t-shirt is of good quality and came within a couple of weeks faster than expected. Since then i've ordered more stuff with the same great service like letting you know when its been shipped and a tracking number if you pick that option. Will definatley keep shopping with them as the webstite is easy to navigate and is very affordable for the great quality merchandise you recieve. Would suggest them to friends and anyone else to try there services out.
I ordered a statement necklace from SammyDress. It was shown online as being gold with 7 pink/rose-y square stones. There were some reviews saying that the necklace they received was red, however the necklace I received was exactly what was described! The only problem was when I pulled it out of the (small) package, one of the jewelry circle things got stuck and pulled apart - this was easy enough to fix (just squeeze it back together), and now the necklace is perfect! Next up: attempting to order some clothes!
Also: I chose standard shipping (7-10 days) and the necklace was delivered 11 days after I ordered it. That includes 2 weekends, and the first attempted delivery was 9 days after I ordered it (had it delivered to work & delivery was attempted on a Saturday, when the office is closed).
For the past few days I have been trying to get a refund from this sight yet again its a waste of time they keep sending me the same message asking for my order numbers which I have sent more than once realy doing my head in now
Dear maxine m.
Thank you for your important feedback and for letting us about your experience with us.
Could you please send us your Valid Order number or Phone number here? We would call you specially to resolve your order issue.
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Hope we would get in contact soon!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Hi I have ordered from Sammydress 3 times, I was surprised when the pants arrived I thought the pants were cotton, I just assumed, but they are made of stretchy polyester, its soft nice, and I love the material, sammydress's clothes are very cheap not nasty and very affordable, I think people are expecting too much for the price, all 9/10 items have fitted perfectly so maybe people need to be more honest about there size, yes the delivery can be a long wait but it is coming from a long way, if you contact them they will respond, I am missing an item that didn't come yet, I have constant communication with customer service and I am sure the item will be here by next week, if not Iwill contact them again, they have responded to every communication I have sent promptly, cheers sammydress, love the clothes. Jodie
I reported to several bureaus about these crooks. Something is gona happen soon! Hope to hear it on the news! Lol
Dear shaina w.
I want to start by thanking you for notifying us about the issue.
Would you mind sending us your order number or phone number here? So that we would be able to reach you and check the order status for you.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
This is where I do all my shopping now. It's good quality, cheap, and always super cute!
Ok. So the clothes are cheap because they come from a massive factory in China. Lower quality was expected, and luckily I had read other reviews and saw that they tend to run REALLY small. So the clothes I ordered fit. However they're terribly unflattering because of off seams and bad sewing. After washing one top the side seam now permanently rests down the middle of my stomach. I only paid $50 for 6 items so I was completely put out, EXCEPT that I paid for expedited shipping (I placed the order 3 weeks before we left on vacation as I wanted to wear them there), and they arrived 2 weeks AFTER I was back home. 5 weeks is not expedited in any form. If you order from them understand that you really are getting what you paid for- CHEAP.
Dear Kelsi C.
Thank you for taking your time to write your review. We really appreciate the feedback.
We value your opinion, therefore, would you mind providing us your Valid Order Number?
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
Thank you very much for your kind support in our work in advance!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I've had the best experience shopping at sammydress.com! They've sent all the right products on a very reasonable time for the distance between China and Argentina. All the products I've purchased are very good quality and I absolutely love them all! Plus, their prices are very cheap! I always get compliments when people see any of the products I bought from sammydress.com. I would definitely recommend buying from them, they are serious about their business: they've always answered my queries and sent good quality products on time. I love Sammydress!
As a first time buyer from Sammy Dress, I was exceedingly happy with the outcome of both their product and their delivery/ shipping time. As the item I purchased from the site had arrived within a short amount, it fit perfectly. Although there were some little problems with the outfit, it could be easily fixed and didn't pose as a major problem.
Purchased over $100 in clothing from them. Paid with PayPal. Took forever to receive. Everything I got was cheaply made and way smaller than their sizing charts! Sent items back to China through USPS which can't give you a tracking number for China. They gave a customs number only. Paypal won't refund money due to no tracking and Sammy Dress hasn't sent refund either. So basically lost money and cheap clothing. So all I can do is warn others. Don't buy from this scam company! They will rip you off one way or another. Shipping costs were also outrageous. RUN!
Dear Vicky C.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
Please kindly forward us your order number so that we can check for you and find out where the disconnect is.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
We are looking forward to hear from you soon!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
They were very prompt with my order, all items came at the same time and were just as shown in the pictures. I am very happy with my order.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear Russ R.
We thank you for providing us with important information about your situation.
Let me start by apologizing for your experience. We really want to make this right.
Would you mind posting your valid order number or email address or phone number also? We are more than willing and glad to contact you and solve the problem together.
We will learn from this and strive even harder to improve the shopping experience for all of our shoppers. We want to make Sammydress a great place that provides the best possible experience for every one of our customers.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/