logo

Sammy Dress

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

Sammy Dress

3.1
sammydress.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Sammy Dress Reviews Summary

The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,247
value
1,233
shipping
1,266
returns
697
quality
1,202

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow Lyra R.
Unfollow Lyra R.
Share Review
Report Review

Great products
April 8, 2017

Have nice products to select from and customer service is great and really nice. Although some items take awhile to get to it's destination, overall had great experiences

Date of experience: April 7, 2017
Jamaica
1 review
0 helpful votes
Follow unique b.
Unfollow unique b.
Share Review
Report Review

Sammy dress
April 7, 2017

I love shopping on Sammy dress. They have great quality, great prices, great products and different sizes of clothing for all types of people, there shipping speed is very good and excellent customer service team.

I will definitely continue to shop there. You should check out this store

Date of experience: April 6, 2017
Texas
1 review
0 helpful votes
Follow Miracle H.
Unfollow Miracle H.
Share Review
Report Review

I love this site. I go on it everyday to find new items. I first heard of this on YouTube and it sounded too good to be true. It kept coming up however so I checked it out and it's amazing! I get all my clothes from here now. Great quality for great prizes and free money I also love how they have some items about God. Wonderful site! I even got my friends to become customers.

Date of experience: April 4, 2017
Spain
4 reviews
7 helpful votes
Follow inma a.
Unfollow inma a.
Share Review
Report Review

Perfect
April 1, 2017

Hi, I bought a blazer, a shirt, a shirt and some shorts, everything perfect, the size goes well, and the clothes are of quality. The blazer is also beautiful and modern, and the shorts are perfect sizes, I am very happy and I will continue to buy here.

Date of experience: March 31, 2017
Australia
1 review
0 helpful votes
Follow toycp P.
Unfollow toycp P.
Share Review
Report Review

First time...
March 31, 2017

This was the 1st time l bought from Sammydress, so wasn't sure what to expect.
I have to say everything was as stated, the order was posted out about 3 days later, l thought it may take a while to get here (Australia)... but it arrived about the same amount of time as any other orders from Asia. 2 1/2 weeks... happy with the dress l bought,, as described, no problem. Make sure you read the size check and don't forget to order a size larger than normal as Asian size are smaller...

Date of experience: March 31, 2017
Arizona
1 review
7 helpful votes
Follow Surya-Patricia H.
Unfollow Surya-Patricia H.
Share Review
Report Review

I bought a blouse and after several months of gaining interest on my money, they told me that the blouse was no longer available. It gets worse; I bought two blouses about a week apart. I never received either of the shipments. They refused to refund money because I didn't pay for insurance on them. I am leaving this up since I find your business practices somewhat questionable i. E. not refunding money when no merchandised has been received because of your insurance policy. However, you did finally refund all my money and for that I am thankful.

Sammy Dress attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 30, 2017
sammydress h. Sammy Dress Rep
over a year old

Dear Surya-Patrici,

Thank you for taking the time to write a review. We appreciate your feedback.

Please note that if shipping insurance is not purchased during the check out that we can only offer a partial refund as per our terms and conditions here: http://www.sammydress.com/m-article-id-39.htm

We suggest that all customers purchase shipping insurance to ensure peace of mind during the shipping process. If you package is lost or damaged in transit, we will refund the item cost in full or resend a new item for free.
As for your issue, we have resent a new ticket to you. Please kindly log in your account and check it.

Thank you for your support.

Sammydress Customer Service Center

Ohio
4 reviews
16 helpful votes
Follow rebecca t.
Unfollow rebecca t.
Share Review
Report Review

Sammydress followup
March 29, 2017

This is a follow up on the review I wrote about sammydress. I had not received my order after 2 months but once I wrote a bad review on them they refunded my money.

Date of experience: March 29, 2017
sammydress h. Sammy Dress Rep
over a year old

Dear rebecca,
Thank you for your comment.

We have various different shipping methods that the customer can choose before the checkout. These vary in delivery time and we ask that customers wait patiently for their goods to arrive.

For more details about shipping, please see here: http://www.sammydress.com/m-article-id-39.htm.

We have sent you a message via our ticket system. Please kindly reply to us there and we will find a solution for you.

Thank you very much for your cooperation.
Sammydress Customer service
http://www.sammydress.com/

Washington
1 review
0 helpful votes
Follow Sebastian S.
Unfollow Sebastian S.
Share Review
Report Review

Los precios son fantásticos! Compré una manta para mi hija y ella absolutamente me encantó y la calidad superó mis expectativas!
Definitivamente voy a ir de compras allí una y otra vez.

Date of experience: March 28, 2017
GB
1 review
0 helpful votes
Follow Swite O.
Unfollow Swite O.
Share Review
Report Review

I've ordered two watches from Sammydress. Both were delivered promptly and in excellent condition. A very positive experience. I will continue to purchase from this website!

Date of experience: March 28, 2017
Canada
1 review
3 helpful votes
Follow Chantale B.
Unfollow Chantale B.
Share Review
Report Review

SammtDres... The BEST!
March 27, 2017

J'achète dans le magasin SammyDress déjà 3 mois.
Ma commande est parfaitement emballée et les vêtements de très bonne qualité.
En outre, le site a beaucoup de choix de qualité et vous pouvez acheter vraiment pas cher.
Les choses sont à la mode, les tailles très bien décrites dans les tableaux.
Il n'y a aucun risque que quelque chose deviendra trop petit ou trop grand.
Pour moi ça prix 3 semaines pour recevoir mon colis et je suis du Canada.
Je vous recommande SammyDress et vous ne serait pas déçu!

Date of experience: March 27, 2017
Pakistan
4 reviews
2 helpful votes
Follow Sehar A.
Unfollow Sehar A.
Share Review
Report Review

Excellent website
March 24, 2017

I loved all products all dresses so lovely quality also good delivery on time and size also good I like this service they are so friendly

Date of experience: March 24, 2017
New Jersey
3 reviews
10 helpful votes
Follow Terra B.
Unfollow Terra B.
Share Review
Report Review

Don't bother
March 23, 2017

I ordered 3 bathing suits from them the first of March, received 1. The 1 I received was about half the size it showed on their charts. They offered me less than half credit to my account and keep the suit. The other 2 suits are a mystery. The site says they shipped, the email shows they did not. They now say they are hot items and I can't have them, yet they are still for sale on their site, same sizes. Asked for an exchange on the suit that was sent, however after they took off the 12% coupon i had used and added shipping again, so they wanted more money. I'm so not giving them anymore money. I asked a refund, not overly hopeful I'll actually get it.
I think the trick is if the item processing time says 3 days they have it in the warehouse and no problem with time on the shipping, but if it says 10-15 days they have to get it and that seems to be a problem.
My main concern is all the items I ordered are still for sale, I can't have them, but you can buy them, they will take your money but they are not available. So what's the point. Also when addressing the 60 cent, yes less than a dollar, price difference on the exchange they mentioned i must understand they were also at a price loss for the too small item. However I followed their directions and ordered using their measurement chart. I'm not sure how it's my fault they sent me a bathing suit 17 inches smaller, which they are generously allowing me to keep.
So my experience was not great, I'm out $60, and I'm frustrated. I saw the reviews before and they were very bad. I ordered anyway because hey the pictures show very nice clothes at dirt cheap prices. My advice is if you are determined to order from them, keep it to an amount that your willing to risk and be prepared for 15 to 30 days for delivery or support tickets. Otherwise just go to walmart.

Date of experience: March 23, 2017
sammydress h. Sammy Dress Rep
over a year old

Dear Terra,
We are sorry you feel this way.
We at Sammydress provide a clear and easy to use size chart below our item description on all product pages to help our customers when choosing their size.
We offer all our customers refunds or returns in line with our policies. Please see here for more details: http://www.sammydress.com/m-article-id-16.htm.
As for the items unshipped, we have canceled the items and refunded as you requested.
We have sent you a message via our ticket system. Please kindly reply to us and we will offer you a solution that will meet your satisfaction.

We look forward to hearing your reply,
Sammydress Customer Service
http://www.sammydress.com/

Jamaica
1 review
0 helpful votes
Follow Xavian P.
Unfollow Xavian P.
Share Review
Report Review

GET THERE
March 21, 2017

I have to say sammydress surprised, I was refered by a friend but I must say they don't disappoint. Very affordable, tons of discounts, high quality material I mean normally I would be cautious but even with receiving a few products smaller than I expected I'm still in love with these guys. A MUST SHOP STORE, don't forget to refer a friend for free products (it works lol)

Date of experience: March 20, 2017
Mauritius
2 reviews
1 helpful vote
Follow Maryse P.
Unfollow Maryse P.
Share Review
Report Review

Once I wrote a review on your site for Sammydress and I am reasserting it. Till then I had placed many other orders and I am still very satisfied with the company. For any issues raised, Customer service always response promply and positively in a polite manner. I had always received all items purchased. Refund if any is always immediate. I am really happy with Sammydress otherwise I would not have placed thirteen orders.

Date of experience: March 20, 2017
Arkansas
2 reviews
4 helpful votes
Follow Kassy H.
Unfollow Kassy H.
Share Review
Report Review

I was so disappointed to find out my order was very delayed. I addressed my concerns, and they promptly messaged me back. They apologized sincerely, my order shipped out, they rewarded my account 500 Sammy points, and totally refunded me for the inconvenience. THAT is customer service. Well done SammyDress!

Date of experience: March 19, 2017
sammydress h. Sammy Dress Rep
over a year old

Dear Kassy,

Thank you for your comment.

We checked that your item has been delayed to ship out due to hotsale.

We have sent you a message via our ticket system. Please kindly reply to us there and we will find a solution for you.

Thank you for your support and patience.
Sammydress Customer Service
http://www.sammydress.com/

Virginia
1 review
0 helpful votes
Follow Brandie d.
Unfollow Brandie d.
Share Review
Report Review

Great site!
March 17, 2017

I have made many orders with Sammydress and have had no problems at all. I had a question one time and they replied right away. I would definitely recommend ordering from them. Great products at unbelievable prices!

Date of experience: March 16, 2017
Indiana
15 reviews
30 helpful votes
Follow Taranee J.
Unfollow Taranee J.
Share Review
Report Review

It takes an extremely long time for any items to arrive. Very frustrating experience. First not all items are even available and second a part of it was sent out on 3/5/17 and is not here as of 3/15/17. Not a happy customer. 2 of the items are back-ordered. Very difficult to get in contact with SammyDress, no 1800 # and I cannot see my order status in my Sammy Dress account. The only reason that I give it a 2 star, is because the Support Ctr. Actually replied to me via e-mail. (I rather get a phone call or call a 1800 #, but they won't call you) UPDATE! 3/27/17. I give 1 more star due to them trying to resolve the issue. I got the shipping refunded, but I still didn't receive my 3 missing items, they suppose to been shipped out now. The 2 items I did receive were very nice a lot of items who show on their website as available are actually not! The website is not up to date, they need to fix that.

Date of experience: March 15, 2017
sammydress h. Sammy Dress Rep
over a year old

Dear Taranee,

We are sorry that you are experiencing issues.
Please note that stock and availability shown on this site is for your reference only. While we strive to provide the most accurate and timely stock and availability information, availability information may become out of date and may change between the time you added an item to cart and the time your order is received. ​
We have sent you a message via our Support Center, please reply to us via a ticket.

Thank you very much for your understanding.
Thank you,
Sammydress Customer Service
http://www.sammydress.com/

California
1 review
0 helpful votes
Follow Dawn C.
Unfollow Dawn C.
Share Review
Report Review

I have found a truly amazing shopping site - Sammy Dress! I have received my second order and am already perusing their pages to order my third. So far, I have ordered clothing, shoes, and accessories and have been entirely pleased with everything I have received. My order arrives quickly with no hassle!

Date of experience: March 12, 2017
Bulgaria
1 review
1 helpful vote
Follow Yordan D.
Unfollow Yordan D.
Share Review
Report Review

The gloves are awesome, they fits perfectly in hands. They are just the same as description... even better: D
Thank you and Good luck!

The item came for 2 weeks... that was very fast :D

Date of experience: March 9, 2017
Portugal
2 reviews
2 helpful votes
Follow MariV N.
Unfollow MariV N.
Share Review
Report Review

LOVE this store.
March 9, 2017

This store is amazing. Shopping on this site has been incredible. It has lots of choices, for all kinds of tastes and the prices are super affordable. The service is very good and the quality of the products is exceptional. I love it completely. Highly recommend!

Date of experience: March 9, 2017