SaferWholesaleReviews 1,111

Beware if you order from this company. They will not honor warranty. I ordered a crossfire 200 golf cart/utility vehicle from this company which was damaged during shipment. They were suppose to call before it was delivered only to come home and find it sitting in my driveway damaged without a call. Contacted them originally about the damage and they said no problem to just send in a warranty claim and they would take care of it. 2 weeks later after no call I contact them to inquire about the claim and they refuse to honor the damage claim. Roof, rims and front hood damaged from fork lifting. Buyer beware of this company. They do not stand by their product and shipment. If I would of been home I would have definitely not took delivery of this product the way it was damaged. Most likely why they never contacted me before delivery.

My son bought us a brand new Terminator golf cart back in April from Safer Wholesale and the charging system won't register right. He has contacted them several times always of getting the new part needed in a few weeks at most. Here it is in September and still several attempts no part. Beware of this company they don't honor there customers and any things that need taken care of. Thank you

Did not receive the electric trike bike I ordered. No one would help correct the issue at the company. Wrong color, missing parts, scratched fender and 500 watts vs 1000 as advertised and on receipt. G*******

They will give you NO customer service after the sale, they will lie to you to make the sale,(Ray that's you), they will ship you damaged goods then never answer your email, Stay away from these people

I purchased a shower spa and had it installed. On the first night of use, my son closed the door and it shattered completely cutting his foot. I attempted to call and was told to fill out a form and wait three business days. Five days later still have not heard from them. I dont trust this item, it's flimsy and I DO NOT HAVE A SHOWER. The Rep I spoke with said the parts Department is busy, which tells me they sell a lot of faulty items.

I bought 2 mopeds from these people. They shipped them through 3 different freight companies. The third one ended up dropping them on the side of the road to a stranger. These cost 6500. 00. Thet are mow mot willing to stand behind their delivery people or even help me with the address for the police. Very rude.

Bought a new vehicle and it won't start yet they will not help. I'm told to take it to a mechanic. On me! Paid $8500 and the vehicle won't start. What a joke of a Co.

This company takes advantage of people. Purched the wheelchair that says up to 450 lbs. I'm not 5hat big it did not fit me. I filled out ticket never got back to us. Called said they don't do returns and was told I should of read seat size. Iv never bought a chair like this before. I read 450 lbs on there advertisement and thought it would work for me. Buyers beware this business scams people. This hurts me badly I'm on a fixed income and stuck with a chair I can't use. Please read reviews so you don't get scammed by this awful company

Ordered a trike kit and got training wheels, poor customer service, very cocky about refund so it looks like I'm stuck with it! Lesson learned not to do business with again!

Can I do minus 1 Star? I purchased a Spider Go Kart. I called to place the order so I could ask about assembly. I was told assembly was minimal- just put the tires on and a few other items. It arrived as a GO KART kit. Almost nothing is assembled. The instructions are horrible - small black and white pictures with little detail. I tried to return it and that was a complete fiasco. They wanted a restocking fee and me to pay shipping etc. $3623 (order total including original shipping charges and other fees)
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-659.59 (20% Non-Refundable restocking Fee)
-320.82 (shipping cost to get this sent out to you this is not refundable)
-320.82 (cost of shipping the product back)
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$2321. 77 (total refund)
Last their shipper would not come up my driveway to pick it up - where they dropped it off. They wanted me to get it to the bottom of my long driveway. It weighs 600 lbs.
STAY AWAY FROM THIS COMPANY!

Chinese junk. Sales person Ray calls you back throughout the day until you make a purchase once you purchase one of these Chinese junk scooters you will never be able to talk to him again unless if you're willing to purchase another one when you talk to parts manager John and let him know that your missing pieces on Chinese junk he will tell you to call Amazon and order the parts everyone there is very nasty and does not want bothered with their customers I advise everyone to go elsewhere to purchase scooters buyers beware

What the salesperson said on the phone and what you actually get are two different things. A piece of garbage. Will not ever buy from this company again.