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Ryobi Tools

3.1

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Ryobi Tools Reviews Summary

Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.

This summary is generated by AI, based on text from customer reviews

service
302
value
411
shipping
192
returns
165
quality
410

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Portable vacuum
February 17, 2022

Affordable,. Reliable and my favorite eversince i started using ryobi tools, my drills, router, circular saw was awsome.

Date of experience: February 15, 2022
Oklahoma
1 review
0 helpful votes
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Excellent product!
February 15, 2022

Love all of the RYOBI TOOL
I highly recommend getting the stronger battery. It last so kuch longer. 18 volt. Very pleased!

Date of experience: February 14, 2022
Washington
1 review
0 helpful votes
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18 volt Canuck gun
February 11, 2022

I originally bough a Ridgid because I have just about ever tool they make in 18 volt. I was very disgruntled
With there 18 volt caulk gun as it wouldn't take all cartridges so I took it back and replaced it with your caulking gun At the moment I would put Ryobi at the top of my list for new purchases in the future. Im
Not big on writing reviews.

Date of experience: February 9, 2022
Arkansas
1 review
0 helpful votes
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Chain saw works great
February 11, 2022

I bought a chain saw and it works magnificent It has done so good for me. I have no problems with it what do ever. I would recommend it to anyone that is looking for a chain saw.

Date of experience: February 9, 2022
Mississippi
1 review
0 helpful votes
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I think this is a great tool and shipping was fast love the ryobi line of tools this is all I will buy

Date of experience: February 9, 2022
California
1 review
0 helpful votes
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Battery powered mower
February 9, 2022

5 star easy install easy to use. I'm a senior and easy to push great appearance. Great price. Would highly recommend and buy again!

Date of experience: February 7, 2022
California
1 review
0 helpful votes
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Great and easy to use
February 7, 2022

I had used an old model with a plug in cord. It burned our so I bought the p305. It is so much easier to use, no cord to fool with. The nozzle is more exact then my old one.

Date of experience: February 6, 2022
California
1 review
0 helpful votes
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Love it!
February 4, 2022

I own a drill, a sander, a leaf blower and a lawnmower.
It's so easy n comfortable to use them. The lawnmower is so convenient to store as well.

Date of experience: February 3, 2022
California
2 reviews
0 helpful votes
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It is very easy to maneuver, light weight and does a great job removing dirt from my flagstone patio! I love it!

Date of experience: February 1, 2022
Virginia
1 review
0 helpful votes
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After using only twice and reading and following the instructions numerous times, battery new, no wall paper or plaster and still get false readings or no reading at all. I'm a contractor and have used stud finders many times over the years and this was the absolute worse. This was a gift so I cannot return or exchange it to try another of the same. So I will purchase a different make and keep my fingers crossed.

Date of experience: January 31, 2022
Canada
1 review
0 helpful votes
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Hand Vac
January 30, 2022

Someone on social media that it was hard to turn off. I found this not true and had no problem. It has great suction. I bought it to clean the inside of the car. Very great product.

Date of experience: January 30, 2022
South Africa
1 review
0 helpful votes
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Disappointed
January 28, 2022

Purchased my first Ryobi battery powered snowblower last year. Initially, I was pleased.

However, the first time I used it this year, it broke down. The machine is less then a year old. Ridiculous.

I brought into be serviced and there is a three week wait. So, now I won't have the machine when I need it most.

Do not waste your money on this product.

Date of experience: January 28, 2022
California
1 review
0 helpful votes
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Great Product
January 25, 2022

I purchased this mower after using my son-in-laws mower. It was at a point were my mower had stopped working and i went over to get this Ryobi to finish the job. It was getting dark and boom a headlight came on. This mower has great power and handles extremely well really makes the job easier battery strength is great. Love this mower.

Date of experience: January 25, 2022
Michigan
1 review
0 helpful votes
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I'm going dancing
January 23, 2022

Using my new Ryobi P737D I pumped the tires on my old pick-up stored for the past year.The tires were about 20 lb pressure and were all pump to (33 lbs in about 5 minutes. I spend a day each Spring inflating the tires on 2 boat trailers, 2 utility trailers, 1 travel trailer, 2 sport cars, a wheel barrel and 6 bikes. I'm 82 years old and after hauling the trailers to my air compressor I'm tired and ready for bed. With my new Ryobi P737D tool I should be able to pump all these tires in about an hour and be ready to go dancing at nite. Thank you Ryobi for this incredible tool. *******@aol.com

Date of experience: January 22, 2022
Canada
1 review
0 helpful votes
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Terrible snow blower!
January 20, 2022

I purchased a 21 inch 40V snow blower on dec. 17 2021 at our local home depot. We had a snowfall on jan. 16 2022. I got out the snow blower with fully charged batteries, turned it on and it ran for 5 minutes. I boxed it and returned it to home depoot and exchanged it for the same model. Brought it home, charged the batteries and tried again. 5 minutes later it stopped! I am not pleased with this machine! I have many ryobi tools. I don't think i will by or recommend ryobi tools to family or frriends, what will you do to get me to trust your product[s]?

Date of experience: January 20, 2022
Kansas
1 review
0 helpful votes
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Ryobi spotlight 18 volt
January 21, 2022

I bought a Ryobi 18-volt spotlight. 2500 lumens very bright. Much brighter than my Cree 8500 Lumen flashlight. It came with a battery and charger. Model P7171. Could not find that exact model number on the Ryobi website. Closest number was p717 and I used that. In the registration they ask for a receipt number. I bought my light over the internet and it did not come with a receipt. Finally got one from Home Depot. Evidently the receipt number is the same as the order number. I called their customer service number and went around and around on that. They really need to fix it. Very bright light but what a hassle registering it.

Date of experience: January 20, 2022
Florida
1 review
0 helpful votes
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I hate to plagiarize!
January 18, 2022

I like my Ryobi tools for the same reason many have already mentioned. I like their lightweight. I'm 61 years old now, with a bad back. The light weight allows to continue working on my yard or, house. It provides me the independence that I want. I like the displays at Home Depot. I can quickly scan through the various products available. I am impressed with the durability and, power of these battery operated tools.

Date of experience: January 17, 2022
California
1 review
0 helpful votes
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Bad 18 volt battery
January 18, 2022

Just bought 2 18 volt batteries and 2 of the 4 were not charging. Pbp004. Not sure why this. This is the second time this has happened not sure if i will buy anymore

Date of experience: January 17, 2022
Michigan
1 review
0 helpful votes
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1/2 4 mode impact
January 18, 2022

Very strong tool, has worked on all the things that i have tried. Heavy duty, must be careful or you could break a bolt off. I use it on small engine stuff and its doing a great job. Had one fail and Ryobi stood behind it great.

Date of experience: January 17, 2022
Iowa
1 review
0 helpful votes
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Awesome tools
January 17, 2022

I own a small construction company and all my cordless tools are Ryobi, they cost less, do the work just fine, last just as long as other cordless tools, I have had some of my tools for 5+ years and have never had a bad battery. I am very satisfied with Ryobi. Would definitely recommend to anyone who needs cordless tools.

Kevin Smith

Date of experience: January 16, 2022