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Ryobi Tools

3.1

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Ryobi Tools Reviews Summary

Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.

This summary is generated by AI, based on text from customer reviews

service
302
value
411
shipping
192
returns
165
quality
410

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Michigan
1 review
0 helpful votes
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All your tools are reliable and battery power seems to last longer than all other competition.
I'm a licensed contractor and have used many other brands, but the variety of your complete tool packages have the others beat hands down. Thank You Ryobi

Date of experience: January 15, 2022
Arizona
1 review
0 helpful votes
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Great tool
January 16, 2022

I have used Ryobi tools for years, I am an electrical contractor and I have a box truck that I work out of and I have a power cord -female end ran under my truck so I can charge all my tools at night by just plugging in a cord at my shop. I use your flash light and drills and hammer drill, going to get a batt. Saws all soon. Love the batt. Power tools and have used them for many years. Tom Bonnett — Bonnetts Electrical Services

Date of experience: January 15, 2022
South Carolina
1 review
0 helpful votes
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Brad Nailer is the bomb
January 15, 2022

I purchased the Ryobi battery powered bard Nailer and will tell you this product is up to the task. From thin, soft wood to hardwoods. I have used this on a dozen product and would not have been able to complete the "honey-do" list with out, not to mention my wife is able to operate without and difficulty.
Highly recommend.

Date of experience: January 14, 2022
Kentucky
1 review
0 helpful votes
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Gas chainsaw
January 12, 2022

I purchased ryobi 38cc gas chainsaw needed a small saw, so far runs great easy starts, best small chain saw I ever had

Date of experience: January 10, 2022
New York
1 review
0 helpful votes
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When I first tried it. I was disappointed. What the problem was that the edge of the input chute was putting a drag on the blower because it was rubbing on the ground and on the sidewalk. You had to push down on the handle to go forward.
My solution was to mount 3 inch wheels. One on each side of the chute. There is a screw on each side that you remove and replace with a longer one. You can buy any type of wheel. I bought rubber ones. Now when I go forward it is smooth sailing.
Hope this helps someone.

Date of experience: January 9, 2022
Florida
1 review
0 helpful votes
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The only brand I own
January 10, 2022

I've purchased just about every tool ryobi had made. The last 2 purchased were a battery powered pressure washer and a battery powered air pump. I'm not happy with either purchase. My hose has more pressure than the pressure washer and the air pump only goes to 20 psi before leaking. I bought the extended warranty on both but I've never had a problem with any of the other tools so I didn't bother to register. So now being passed the time to register I'm stuck with these 2 tools that I'm extremely unhappy with. All my other tools work 100% and I'm happy with. I literally have almost all of the battery operated line that they make. I tell everyone to buy because I've never had a problem. Won't make the mistake of not registering again

Date of experience: January 9, 2022
Georgia
1 review
0 helpful votes
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The unit has plenty of pressure to make cleaning easy. It is light and easy to move, and the long power cord is great. I would recommend this product to a friend.

Date of experience: January 8, 2022
Pennsylvania
1 review
0 helpful votes
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I purchased my snow blower Summer 2021, and pulled it out for the first time in January 2022. There was a part missing, so I called Ryobi customer service to have this issue resolved. I received the best customer service experience, I was so impressed I had to leave a review. The representatives I spoke with Pam and another young lady both were excellent, they were very polite and were determined to resolve my issue. I'm very satisfied with the service I received, and will definitely recommend Ryobi products.

Date of experience: January 7, 2022
New York
1 review
0 helpful votes
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Chainsaw 10"
December 31, 2021

Nice little chainsaw, perfect for cutting logs for the solo stove fire pit. Light weight, plenty of power.

Date of experience: December 31, 2021
New York
1 review
0 helpful votes
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Love these tools
December 28, 2021

The tools I got for Christmas are like nothing Ive worked with before. Light weight durable and the battery is interchangable for all the tools. Its great

Date of experience: December 27, 2021
Pennsylvania
1 review
0 helpful votes
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Never disappoints
December 28, 2021

I've been buying Ryobi 1+ tools for years. I've got to the point where I reach for one of them rather than use my corded tools. The batteries are years old and still holds charges better then any other brands I've owned in the past.

Date of experience: December 27, 2021
Hawaii
1 review
0 helpful votes
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THE BEST!
December 28, 2021

My new battery lawn mower is great. I've tried other lawn mowers and even a weed trimmer. None can compare with my new battery powered mower.

Date of experience: December 27, 2021
Pennsylvania
1 review
0 helpful votes
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Saw
December 27, 2021

Just got this saw for Christmas. Love that's it work with all 18 volt ryobi batteries. It comes with everything u need except bar chain oil. The Chain is manual lube by a push button on top of the saw. It's quiet light weight. And u won't have to fuss with mixing has and carburetor problem like your gas engines.

Date of experience: December 26, 2021
Alabama
1 review
0 helpful votes
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Give them hell
December 25, 2021

I punish my Ryobi tools to the fullest extent possible, so they must be good. For China made products, these are great.

Date of experience: December 24, 2021
Pennsylvania
1 review
0 helpful votes
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Hand vacuum
December 23, 2021

With the purchase today of the Ryobi hand vac, we now have a total 6 tools that go with the 18volt! We love them all and will continue to add more as needed. The vacuum works great!

Date of experience: December 22, 2021
Michigan
1 review
0 helpful votes
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6 inch bench grinder
December 23, 2021

I am happy with the small bench grinder, but have one concern. The holes for mounting the spark shield assembly were painted over and would not allow the screws to go in. I had to tap the holes to allow the assembly.

Date of experience: December 22, 2021
New York
1 review
0 helpful votes
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Ryobi life made easier
December 15, 2021

My first was a drill since then over the years I have added at least 25 tools to my list from tools To garden weed walkers to pole saws
Extra batteries the larger ones that tell there battery strength are great
They are great tools and never failed me in what ever job I was doing

Date of experience: December 14, 2021
Alabama
1 review
0 helpful votes
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P320 Airstrike Nail Gun
December 15, 2021

I'm completely satisfied. I didn't want a pneumatic nail gun that had to have a compressor. This battery operated nailer is perfect for my home projects. I just put wall boards up on a kitchen wall using it. Lots of power and the battery lasted through the whole wall!

Date of experience: December 13, 2021
Alabama
1 review
0 helpful votes
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Great tools
December 9, 2021

I have been using ryobi tools for years, and wont use anything else. There tools make yard work so much easier for me to use.and so does the inshop tools look e them thankyou ryobi

Date of experience: December 8, 2021
Illinois
1 review
0 helpful votes
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Ryobibackpacksparyer
December 8, 2021

I'm very happy with this sprayer. I've had no problems at all. I've been through several pump sprayers and two battery backpack sprayers this by far is very well built! Thanks

Date of experience: December 8, 2021