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Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.
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In Dec 21 I purchased the 40 volt snow blower as we have a corner lot with lots of sidewalks ad at age 77 I am getting tired of the shove. Really surprised with the power this units has in powder and wet snow. It cleans right down to the cement and throws the snow a good 10 feet out of the directional chute. Light and easy to push - this is a real winner. In March 22 I purchased a 40 volt push mower with a 7.5 amp hour battery that can be used between the snow blower and the mower ( i have 2 other smaller amp 40 volt from a Walker and sidewalk blower). Have used the mower twice and it really costs nice and is easy to push. The battery after the first use was only down one light. No more gas/pulling rope/noise or pollution. This mower is a keeper.
Good Project given the price. It came with all the required tools and working well for me for last one week,
Thanks,
Anther awesome click connect tool from Ryobi! Just used a edger and it works great and easy to control!
I've been installing tile for 45 years, I've always used the bigger wet saw's that you had to set up outside and they do make quite a mess, roughly 8 years ago I was introduced to this little saw that can do so much, I do a lot of custom showers, backsplash's, Floors and walls with tile, I can setup this wet saw in any room I'm working in and on any countertop and keep my mess contained with the system I've created, not to mention the hours I save not having to go outside to make my cuts, I do call a disposable saw because I go through 1 sometimes 2 saws a year but the price is quite reasonable that it's worth it, For the do it yourself homeowners and professionals I highly recommend this are you will be 7 inch tile wet saw
This is my first electric mower, with the light weight and power I do not need a self propelled mower.
Was cutting a 2x8 with saw and shaft broke off just below the locking point. Very disapointed in this.
It is very difficult to read the battery instructions showing which direction to insert the batteries. We could not find a serial number for the product. Also, being an older adult, I found it extremely difficult to read the very small print on the laser itself.
I have 21 different 18 volt Ryobi hand tools I have lights fans drills impact skill saws blowers the whole line yards side grinder. I never had any trouble with them I have about six different chargers I keep all my batteries charged I'll buy the big batteries all the time when I get them in a two pack if I can wear any of them out I got brand new ones to replace them with. So I needed a bench grinder naturally I went to Home Depot and I bought a Ryobi bench grinder. So far so good I think it's an excellent tool I'm going to put a brush on one side and buffing wheels on the other side because I collect old knives and clean them up this way I can get all the crud off of them and buff them and polish them like brand new. In any event I don't have any problem with the Ryobi tools I just have trouble now just to find what else I need to buy like do I really need that some stuff you use very rarely like a angle drill I've always wanted angle drill but now I can't justify buying it what am I going to use it for.
I need to redo my review, Ryobi has contacted me and is helping to address my issues. So I'll be back with a new review. I am giving it 3 stars just for the way it removes snow will add a star or two when my issues are resolved.
I wasn't sure about trying a battery operated sprayer so I held off for a while. But I purchased the one gallon and used it four times in one day and was amazed by the power and ease of use. NO more PUMP PUMP. It was such a joy I purchased the four gallon which really cut my application time in half of more. I highly recommend it and it is also a good fit, battery wise, with my other 18v Ryobi tools.
I buy this bandsaw from Rayobi and it's amazing. It cuts so good and Straight, very Quiet machine.
I recently purchased the Ryobi 10" 18V cordless Chainsaw for light work, pruning small fruit trees. If you are a home gardener, I highly recommend this product. It is lightweight. Easy to use, with important safety features. The convenience of being battery powered. Performance is more than adequate for home use. A very valuable tool added, to our quiver of Ryobi tools. Comes with a three year limited warranty. A measure of confidence!
Bought the bench grinder for personal use, just the right fit for what I need done.
Great little machine built very well
My Ryobi tools are amazing and durable. Just bought more sets of this brand and I am happy to use them.
Looks Great and light weight, Just right for me and my Wife likes to us it. We will be pruning the apple and Cherry trees this year our self's.
My first one. Very pleased with packaging, instructions and ease of assemby. The anticipated power did not disappoint. Sound level was excellent as neighbors were appreciative. Great buy. Available for exchange and life durability and power full
Got my 40v chainsaw today, to go along with my collection of tools, drill, skill saw, vacuum, light, etc, really handy and cut up some trees for firewood in the and it works great, just like the others, highly recommended!
Answer: I own 2 chain saws, 18" bar and 14"bar, both run excellent, I have cleared a lot of trees over the last several years on property up north, thank you
Answer: Yes, call Ryobi's 800 number. They will send a replacement. The same thing happened to me.
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