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Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.
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The Ryobi 3100 gas pressure washer is the best out there. My entire patio was filthy, and it is the cleanest that it has ever been.
VERY GOOD PRODUCT, EASY TO HANDLE, NO EXTENSION CORD TO WORRY ABOUT
VERY NICE CUT AND BLADE ADJUSTABLE AS REQUIRID
COULD NOT ASK FOR MORE
Very useful, easy to use, and has a large variety of tool that my husband uses and keeps adding to his work
Great sander just the right size weight and works at the best speed to strip and not burn the project
This was our first lawn mower purchase since purchasing a house and it's light and easy to maneuver. I may cut cut grass every week.
Two years ago I purchased a Ryobi 40 volt lawnmower. I liked it so much I bought a 40volt string trimmer. Both are still working great so yesterday I purchased a 40volt leaf blower I mow about 6-9 lawns a week and they have never given me a moments trouble. Oh ya I also have 3 extra batteries glad I don't have to buy gas now!
I have purchased many Ryobi outdoor tools and every one of them has performed better than expected. I would highly recommend all of their outdoor tools.
I am 82 years old and LOVE Ryobi tools and currently have 14 of them. They are so light I can use them even at my age. The weedeater does a wonderful and I love the saw. I use the blower everyday with all of our leaves. I was able to let my handyman go since I can do the jobs by myself.
I'm restoring a 1968 kettenburg 41 sailboat. A lot of sanding is required! I have to Ryobi cordless Corner cats and I use the multi tool as a sander set up. So far after a year-and-a-half of sanding and preparing on my boat oh, I have had no problems with those tools. The batteries perform amazingly well and last a long time. I also have the cordless grinder and vacuum cleaner as well. I can honestly say I am totally happy with their performance as well. I am so done Ryobi products! Well done Ryobi! George
Used the mower for the first time on 3/29/22. Works beautifully! Lawn looks great and the grass catcher didn't spill out any grass. Well satisfied
What a great battery operated self-propelled mower. Just the size I needed to get to the places my rider can't get to. Starts right up and easy to use!
I wheel the sprayer around in my 4 wheel cart, so I don't have to carry it. Lasts a long time. Xxxxx
I just purchased the Ryobi plus1 for my use. I am an older female that just had hand surgery, and I used this small trimmer on my back yard and fell in love with it. Not only did it do a great job on my yard, it did not bother my hand either. I recommend this tool for anyone that needs one.
I live in Missouri, I have 12 acres, lots of trees Lots of trimming. My battery powered sawsall gets quite a workout. I have had over time had 7 different batteries. I just had to buy a new 6 ah PBP007, hope it lasts longer than the 2ah.So look out trees here I come!
I have had ryobi tools most of my adult life and I haven't had anything go wrong they are a good tool for the handy man I wouldn't be afraid of doing any job with ryobi highly recommend. They are much more affordable than the other brands
Always buy quality tools. I love Lowe's. I love Lowe's I love Lowe's. Plants aren't that good for men when shopping for tools. I love Lowe's
Nice design. I have white finger disease from running a chainsaw for 53 years, and the vibrations from the sander does not bother me. The RS290G is a pleasure to operate. It fit my hands, now if only I can get the sanding discs to last.
So I've owned ryobi from the first set I've bought almost all of the tools some are better than. Others, one tool I fond useless to buy but it works great is the handheld sewer machine. If it gets bent or needs replacing like any other brand u can replace with a new cable but not ryobi there isn't a easy way of changing them out. I have bough four of the handheld snakes and I like other than that and. I have bought a couple lights that just go out for no reason but I will say the new handheld flashlight is one bad light u can see two blocks with it at night, love it, six gallon shop vac is one of my favorite tools and the new packouts are great but would love not to have to buy a new machine everytime time just sell your own replacement cables and make a way to exchange the old one with the new one and make it where your cables are the only one that fits and works.
Thank u for your time
Timothy
Purchased Electric Pressure Washer after owning several ICE pressure washers over the last 35 years. Tired of heavy, hard starting, keeping gas and oil in my garage, changing sparkplugs and replacing gummed up carburetors, had to at least try an electric pressure washer. Wow, one touch of the button, and my Ryobi Washer was working flawlessly out of the box. Have since added the rotary surface cleaner attachment and very pleased with how it works on concrete drive and patio. Worth every penny.
I've been in construction for 25 years, from Laborer to commercial Superintendent. Worn out a lot of tools. Ryobi tools are OK but homeowner grade. Your local pro will use other brands. Retired now, I'v tried Ryobi for projects around the house. My miter box and battery circular saw have both developed noisy bearings at a young age. My year old string trimmer recently just stopped working. The drills are fine, the battery sawzalls are fun. Just not pro grade.
Answer: I own 2 chain saws, 18" bar and 14"bar, both run excellent, I have cleared a lot of trees over the last several years on property up north, thank you
Answer: Yes, call Ryobi's 800 number. They will send a replacement. The same thing happened to me.
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