RVPartsCountryReviews 101

Placed order Dec.2 2022. For items supposedly in stock to the amount of $2400.00...2 weeks later still haven't received them or a refund. The phone # listed is a recording directing you back to the website to email for questions. This company is fraudulent. It's internet based so that makes it a federal crime if interstate orders aren't received. Also if you spend above $1000 and don't receive items that makes it a class D felony in Kentucky. Credit card fraud all the way!
NEVER ORDER ANYTHING FROM THIS SO CALLED COMPANY. IF YOU FIND YOURSELF NOT GETTING ORDERS OR GETTING DAMAGED ITEMS, REFUNDS UNRESOLVED, CONTACT THE POLICE TO PRESS CHARGES. THE OWNERS NAME IS BRIAN DEATON. RVPARTSCOUNTRY IS A SCAM!

Everything I ordered was in the package wrapped Sealed tight No damage to the boxes and rapid Delivery.

I ordered a small item last Sunday. Not enough money to be a big deal to the seller but necessary for me to get my fiver ready to roll. It showed up yesterday (Wednesday). I had shipping confirmation by noon on Monday. Awesome service!

Order recieved within one week of order! Arrived well packaged through Fedex! Quick responses to all my concerns via email! Very satisfied!

Financed a AC unit from this company and when it was delivered the main copper line from the compressor was broken off. Contacted the company to return the unit for a replacement, they sent a return label for the unit and we shipped it back. That was 3 weeks ago! The supplier is refusing to ship a replacement unit even though we are paying for the unit!
I'm considering legal action for fraud against this company through the state prosecutors office!

Mat arrived earlier than stated, which was great, it's well-made, exactly the color and design I ordered, more beautiful in hand, and because it's reversible, I can change the look of my outdoor area whenever I want. Exactly what I wanted. Will definitely order from this company again!

Received the Coleman Mach 15 air conditioner in 5 days which I think is quick for a large item. Have not installed yet.

Purchased an A/C unit which was backordered. After one year of trying still have not gotton a refund. Do not buy from them

I wish I could give this company 0 stars if I could.

Here is my story: On December 3rd, 2021 I found online the lock I needed to replace my trailer broken lock.
Even though the lock price was much higher than I expected I still bought it because i could not find this lock on Amazon, Ebay etc.

After waiting about 1 week finally I received lock but it was not the lock I supposed to get and did not fit my trailer door.

I immediately contacted the seller and sent them picture what I ordered and what I received so obviously they sent me a wrong lock.

The seller emailed me back (keep in mind they NEVER answering phone and you cannot leave voice message)!

Anyways, to make the story short - today, on December 16th I finally see pending transaction from this rip off company for refund of ONLY $47.94?!

I paid them $67.51 for the lock plus had to ship their wrong lock back and it cost me an additional $8.52 so the TOTAL cost I spent on their WRONG LOCK (that I never ordered and have pictures to proof) was $76.02 and I am getting only $$47.94 back?

Basically after more than a month I of wasting my time I AM LOSING $28.08? For what? What kind of RIP OFF or SCAM is this?

I am writing this fair review of exactly happened to me with this DISHONEST BUSINESS or basically SCAM to make sure that anyone who is even thinking to buy from you do not make the same mistake I made.

VERY DISAPPOINTED buyer

600 dollar air conditioner, damaged in shipping would not refund my money.
Do not buy from this company.

This place stole 1,127 dollars of my money. They have delivered nothing. I have been waiting over 4 months for a dometic refrigerator. They have given excuses, but have refunded nothing. Contact London, Kentucky police department. These are professionals internet scammers with a phone number that does not answer.

Order # AB-******* written on web platform 09-09-21.2 parts, one shipped and damaged, one never shipped! No help returning damaged. No answers to second part. No phone support, no email support!
Will never order from them again

Horrible company offered me 67 for cosmetic look at picture do you think refrigerant will flow through thatdamaged air condition that local hvac company said cost to repair was greater than its value 750.00 without a new shroud. After giving me the run around for 3 weeks. Cannot talk to a person phone # refers you to customer service and hangs up, why have it submitted claim to cc company see what happens

Ordered awning APR 15 2021. Asked for status on why I had not received it on JUN 16 2021. Here it is JUL 2 2021 and no awning. No response to my status request. I will be contacting Daniel Cameron (Atty Gen KY) next. Feels like a scam. You cannot directly speak to anyone (no phone number) or even reply to the emails they send after purchase.

I received an RV air condition that was damaged, the box was covered in oil upon receiving. The only way to communicate with this company is via email. I immediately emailed them and told them. They said they would send shipping label to have item shipped back. That was on Wednesday May 5 th. Finally after several emails I got the shipping label on Friday May 7 th. The unit was picked by fedex on Saturday May 8. The unit arrived to RV parts county on Tuesday May 11,2021 at 929 am. Signed for by J. HACKER. I have an email stating that when the damaged unit was received that RV Parts County would ship a new unit out that same day. Now they say it will be 4 to 5 weeks before they will send a replacement. I have ask for a refund.