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RushMyPassport

4.1

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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.1 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Kieran f.
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The deal is, when you need something so bad, you're willing to pay a premium for it. But even if the service itself demands a high-cost, you want to feel like you're getting first class, premiere service. That's what I got. They kept me fully informed every step of the way. They never made me feel like my drama, my worry was unimportant. Thanks you!

Date of experience: July 19, 2019
Don S.
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Rush my Passport exceeded my expectation
July 19, 2019

Rush my Passport exceeded my expectation. My contact with agent LaBre Davis was particularly noteworthy.

Date of experience: July 19, 2019
Les E.
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Planned a trip to Mexico last minute and needed 5 passports for me and my family. Outstanding customer service!
Thank you!
Highly recommend!

Date of experience: July 18, 2019
Jason Z.
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Needed my passport for a last minute planned trip and found rushmypassport.com on a google search. I read some great reviews and decided I would try their services. Instructions were super easy to follow and they delivered my passport exactly when they said. I would highly recommend them.

Date of experience: July 18, 2019
Pamela X.
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Rushmypassport saved my trip abroad when I realized my passport was expired. Professional staff, clear directions, great communication and delivered on time. I highly recommend them.

Date of experience: July 17, 2019
Carol S.
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Great service!
July 17, 2019

Great service! Directions on how to fill all the paperwork out was excellent. My passport arrived earlier than expected. Very pleased. Highly recommend.

Date of experience: July 17, 2019
Donna W.
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Excellent fast service!
July 16, 2019

Excellent fast service! A+++++ would use again and again and again!

Date of experience: July 15, 2019
Charlene T.
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I thought you did a wonderful job
July 13, 2019

I thought you did a wonderful job. I was not as prompt as I could have been in getting everything together but you guys were always right there when I called and answered every question. And everything worked out beautifully. It's a great thing to have a new passport. Thanks.

Date of experience: July 13, 2019
Ben J.
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...
July 13, 2019

Date of experience: July 13, 2019
Dave A.
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Truly please with your service
July 12, 2019

Truly please with your service. Professionals all around... Thank you

Date of experience: July 12, 2019
Bruce N.
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I had great service and follow up
July 12, 2019

I had great service and follow up

Date of experience: July 12, 2019
M S.
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I'd never gotten a passport before and didn't really know what was involved but they made the whole experience "pain free". My boss told me 3 days before leaving on vacation for a week that I had to get the process started immediately, before I left the state. Their customer service people were very knowledgeable and friendly.

Date of experience: July 12, 2019
S D.
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I was in a huge pinch and I am super grateful for the existence of this service. Yes, it's pricey, BUT if you forget to check your passport expiration date the night before you're leaving and you realize that your passport is EXPIRED, what else is there to do? I did have to postpone the travel date but at least it's going to happen. So thank you!

Date of experience: July 11, 2019
bob g.
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I needed my passport renewed quickly
July 11, 2019

I needed my passport renewed quickly. Started process on June 30 and received my passport on July 10th. Subtract the weekends and July 4th holiday and you can see it was quick. They were prompt and professional in all of their correspondence. Their directions are easy to follow. And they helped out when I forgot the State Department fee's. They contacted me right away and were able to process payment over the phone. Due to my particular situation, I would have needed to schedule an appointment with the passport agency, and all the one's around me were booked for two weeks out. So handling this on my own would have definitely taken longer. Highly recommend the service if your timeframe is short or you don't have the time to run around and do it yourself. Thanks - Rushmypassport!

Date of experience: July 11, 2019
heather Z.
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When going to the Government Website I didn't realize I was signing up with you when I clicked for a Rush Passport and so was rather annoyed when I found I had paid $99 for something I had not intended, but your service was excellent and well worth the money. I was able to send my passport to you by Fed Ex, know that all was correct (sometimes the photos can be a difficulty) and that if it was not you would advise me right away. The passport arrived very quickly and also the passport card and old passport. I was very happy with the service.

Date of experience: July 10, 2019
Jay K.
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Excellent and Fast Service!
July 10, 2019

Excellent and Fast Service!

Date of experience: July 10, 2019
budeye D.
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Needed a new passport & Card
July 10, 2019

Needed a new passport & Card. Service is costly but seamless, quick, efficient. And you avoid the time, and hassle of going through a lengthy and troublesome process.

Date of experience: July 9, 2019
George N.
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Great service, particularly like the personal walkthru of the paperwork before FedEx sending.

Date of experience: July 9, 2019
Michael S.
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Renewing your passport is always a little nerve wracking but your company made it seem less and are overall experience was very positive everything came exactly the way you said and in a timely fashion thank you very much

Date of experience: July 9, 2019
Dave K.
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Extremely good and productive and would recommend it to everyone who has the need to use your ser.

Date of experience: July 8, 2019

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.