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RushMyPassport Reviews Summary
RushMyPassport has a rating of 4.1 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.
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Process was seamless...appreciated the support in making this easy!
I was in need of a passport as mine had gotten lost recently and RushMyPassport was more than helpful in guiding me on how to get a new one! I received mine not even a week later from ordering it and am so happy with the customer service reps I had talked to. Definitely would recommend this agency!
We had to make several changes in our orders throughout our process and this company accommodated us to an unexpected level. Excellent customer service all around!
I filled in the request for a 52 page passport book as I travel extensively. The expiring passport was also a 52 page thick passport. The passport returned to me was the thin standard passport. Not happy about that.
A very effective service. I needed to do a passport renewal in under 10 days for a business trip to Germany. The nearest State Department Office is 3 hours from my home outside Austin so I gave Rush My Passport a try. Upon placing my order I received simple instructions and compiled the necessary forms. You then place a call which is promptly answered and the customer service agent does a quality check to ensure your forms are correct and issues a Shipping Label. I dropped off same day ay a Fedex store and then received text updates of progress. I received my passport in the agreed upon service period I paid for without issue. The service is well organized, the people are polite and professional, and they deliver as agreed.
LABRE DAVIS answered all my questions and a fantastic job. I received my passport back early. Thank You soo much!
Very helpful and efficient staff who exceeded my expectations.
I was very satisfied with the prompt passport renewal service provided.
ALVIN TOMATTIS WAS VERY HELPFUL.
They were extremely helpful. The government computer went down for two days. They monitored the situation very closely. Best customer service ever. The kept me posted on what was going on step by step. Once the passport was ready, they made sure that I got it by 8:00 the next morning.
Overall it was great they gave me the service I needed.
From the business
RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members