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Rugs USA

2.7

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Rugs USA Reviews Summary

Rugs USA has a rating of 2.7 stars from 2,679 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Rugs USA most frequently mention credit card, tracking number and return shipping. Rugs USA ranks 20th among Home Decor sites.

service
484
value
54
shipping
61
returns
47
quality
2,466
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21,741 reviews

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Georgia
1 review
0 helpful votes
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Beautiful
February 3, 2022

I love it and it's easy to clean. My kids loves it too

Date of experience: February 3, 2022
New York
2 reviews
4 helpful votes
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Great carpet
February 3, 2022

The carpet is beautiful and we are very happy with it. Only one tiny complaint. We wish the premium pad was a little more cushioned. Overall a definite 5 star rating

Date of experience: February 3, 2022
Alabama
1 review
0 helpful votes
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BEAUTIFUL AND SOFT
February 3, 2022

So many beautiful rugs to choose from and I chose a beautiful Shag that complimented my room so well. I also love that it is so soft- helps me when I get up off the floor -

Date of experience: February 2, 2022
Maryland
1 review
0 helpful votes
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Happy with my new rug
February 2, 2022

I'm very happy with my purchase. The rug is just like the picture it shows, and I was able to wash it.

Date of experience: February 2, 2022
Mexico
1 review
0 helpful votes
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Colorful rug brightens living room
February 2, 2022

I'm glad I chose the larger 8 x 10 ft rug for my tiny living room. It brightens the whole place up.

Date of experience: February 2, 2022
Ohio
1 review
0 helpful votes
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Wedding Rug
February 2, 2022

The rug was a wedding gift to my fiancé and I and it was so beautiful that I decided to use it at my winter wedding.

Date of experience: February 1, 2022
California
1 review
0 helpful votes
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Good rug at a great price
February 1, 2022

Thanks for having such pretty rugs at reasonable prices!

Date of experience: February 1, 2022
Florida
1 review
0 helpful votes
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Tropical rug
February 1, 2022

The Bright tropical rug is very pretty
I did notice the white in the rug gets dirty quick
I'll shampoo the rug hopefully it will look better
I wasn't happy how thin the rug is.
I have lots different rugs with other companies

Date of experience: February 1, 2022
Oklahoma
1 review
0 helpful votes
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First Order was Lost
February 1, 2022

My order was lost. It still says pending at FedEx. But, I called RugsUSA and they took care of it right away. I received my replacement rug within 14 days and it was exactly what I had originally ordered.

Date of experience: January 31, 2022
New York
1 review
0 helpful votes
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Super soft!
February 1, 2022

Very soft rug, it was just as pictured! Perfect for my nursery!

Date of experience: January 31, 2022
Missouri
1 review
0 helpful votes
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Great company
February 1, 2022

Easy to navigate and price point I wanted. I found a style that I like and works in my home

Date of experience: January 31, 2022
Minnesota
1 review
0 helpful votes
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Beautiful green rug
January 31, 2022

Was so nice to find a bright green rug which I'd been looking for for a long time.

Date of experience: January 31, 2022
Massachusetts
2 reviews
0 helpful votes
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Love my new rug!
January 31, 2022

It was very easy to find what I was looking for and quick checkout

Date of experience: January 31, 2022
New York
1 review
0 helpful votes
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Love the rug!
January 31, 2022

Super fast delivery, quality product. Does shed slightly, but I love vacuuming.

Date of experience: January 31, 2022
Arizona
1 review
0 helpful votes
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Purchased lamps
January 31, 2022

The 3 lamps I ordered were delivered on time. They were packed nicely with no damage. They were exactly as described. They are a great value considering the reasonable price. They even came with light bulbs!

Date of experience: January 30, 2022
Texas
3 reviews
0 helpful votes
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My shopping experience was great! I accidentally double ordered on my cell phone and immediately called to change. They helped me cancel my order so I could reorder within minutes!

Date of experience: January 30, 2022
Florida
1 review
0 helpful votes
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Fabulous and true to the picture!
January 30, 2022

Easy and fun! Delivered right to my front door! Thanks for the 10% off.

Date of experience: January 30, 2022
Massachusetts
1 review
0 helpful votes
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The selection & the filters make it easy to quickly narrow down the choices for me needs.

Date of experience: January 30, 2022
Washington
1 review
0 helpful votes
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Impressive
January 30, 2022

Easy, no hassle, great, timely, professional, quality product.

Date of experience: January 30, 2022
Virginia
1 review
0 helpful votes
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Great choice!
January 30, 2022

I'm very pleased with my purchase. Would buy again if prices stay fair.

Date of experience: January 29, 2022