Rugs USAReviews 2,679

You don't know if you're going to get a quality rug or a crappy rug and the price does not matter!

I received two rugs from them. Neither one worked out unfortunately. They will accept my return, but charged me alot of money to do so. They advertise that they have great return rates, but this is not true. I used to have a business with UPS and FedEx accounts and the rate is significantly better than what most people will find. They are charging alot of money, and it is quite disappointing. Other rugs you can buy online, and they have "free" return shipping. I would caution you that unless you are 100% sure you will love the rug, do not buy from them. You can get a great rug and not have to run the risk of high return fees with other companies. I don't mind paying something so much as I am very annoyed at the price they are charging. I am still looking for two rugs, but will purchase them elsewhere because of this.

Was super happy when I received my rug. Honestly for the price the quality is top notch. I saw this rug featured on The Housewives of Orange County (Tamara's house) and fell in love.

Love the "See It in Your Room" feature. Great selection and great prices.

My experience was good. Loads of selections to choose from

Website works. Product reviews are helpful. Received the rug and it is beautiful. Looks durable.

Great experience great quality quick shipping would order again

My discount code said it was expired and I had just gotten it. Customer service was able to apply the coupon! Thank you so much!

It came really fast and it's a great rug! I think that these rugs are really affordable and great for heavy traffic. I have a husky and you can't see the fur!

Easy ordering fast delivery quality products and great value

Our rug arrived ahead of schedule and they are very easy to work with

Great quality rugs with vivid colors and patterns. I bought two for my living and bedroom and i love them.

There were delays on the delivery, it was during the holiday and the weather Rugs U S A did continuously keep me informed about the delivery, my experience was very good!

Loved the try it in your room feature, this was crucial in my decision as I usually dont buy rugs online. Good experience.

Excellent although delivery took longer than expected

Easy shopping experience and I love the quality of the rug. Fast shipment.

It was easy, rug came within the week and looked very similar to all pictures on website

Extremely dissatisfied with the quality of the rug. Rug quality is Extremely poor. It is not meant even for light traffic. Already looks worn.

The rug was as described and in good condition. Very pleased with the purchase!

I do feel that it should have been replaced, as I have to cover it up due to it being noticeable. Instead, I was not refunded 20.00 with a comment that my "warranty" is now null and void.
If your price is low due to flawed merchandise, please state this on your site.