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Rugs.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.8 stars from 6,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and good quality. Rugs.com ranks 1st among Carpets sites.

service
165
value
189
shipping
186
quality
160
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Great selection and prices
April 11, 2024

I went on here looking for a washable rug for a reasonable price. I found the perfect one and it was on sale!

Date of experience: April 1, 2024
Texas
1 review
0 helpful votes
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Beautiful Rugs.
April 11, 2024

It was very easy to order online and I was happy about no shipping fees.

Date of experience: April 1, 2024
Connecticut
1 review
0 helpful votes
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Pleased With Purchase
April 11, 2024

I am very pleased with the color and quality of the rug. It matches the rest of the room. Would recommend it to everyone.

Date of experience: April 1, 2024
Georgia
1 review
0 helpful votes
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Unbelievably fast and easy!
April 11, 2024

I ordered my rug on Thursday and it was delivered on Saturday! I couldn't be happier with the experience!

Date of experience: April 1, 2024
Texas
1 review
0 helpful votes
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Delivery of pad
April 11, 2024

I received my rug but not the pad. Please check to see if it was shipped.

Date of experience: April 1, 2024
North Carolina
1 review
0 helpful votes
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Back Porch rug
April 11, 2024

Easy to order, delivered quickly, looks great on the deck.

Date of experience: April 1, 2024
South Carolina
2 reviews
0 helpful votes
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Don't know yet!
April 10, 2024

Ordering easy.

Paying easy.

Shipping amazingly fast

Won't unwrap till pollen season over and patio cleaned & opened.

Will advise more when finished

Date of experience: March 31, 2024
Georgia
3 reviews
0 helpful votes
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Love my rug
April 10, 2024

I needed a runner to coordinate with the rooster country classic rugs in my kitchen and small dining area. I searched for solid colors to use and behold, the 10; long runner of the same pattern went on sale and it was exactly what I needed. The print is the same and having a runner, a rectangle under the table and an oval in the open space in the kitchen tied everything together without over doing the decor. The rugs are on light color terracotta tile and looks classy.

Date of experience: March 30, 2024
Ohio
1 review
0 helpful votes
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Great!
April 10, 2024

Great rug. Great Price. Fast Shipping.
Highly Recommended!

Date of experience: March 30, 2024
Kentucky
1 review
0 helpful votes
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Remodel
April 9, 2024

Ordered two rugs love them. One rug didnt match my decor and Rugs.com was awesome to work with me! The confirmation of order and the shipment was excellent and quick! Great company!

Date of experience: March 30, 2024
Arizona
1 review
0 helpful votes
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Easily located preferences
April 9, 2024

I enjoy rugs.com because their site is so easy to filter and navigate! Especially when they have specific sales. Their pricing is so minimal, I can get a lot of products!

Date of experience: March 30, 2024
Pennsylvania
1 review
0 helpful votes
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Cozy and comfortable looking rug
April 9, 2024

As I was going through many different rugs, I enjoyed this experience especially the ability to see it in my bedroom.

Date of experience: March 30, 2024
New Hampshire
2 reviews
0 helpful votes
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To good to be true!
April 9, 2024

I C just love all of the Rugs I've ordered through
Rugs.com! The quality and vibrancy of the colors
Is fabulous! My Granddaughter asked me today if
She can sleep in my room on my bright pink fuzzy rug? Yes! It will be vacuumed well with lot of soft comforters… Now that's a great review! I will send you a copy of her snuggles on the rug. Thank you.

Date of experience: March 29, 2024
Georgia
1 review
0 helpful votes
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Perfect.
April 9, 2024

Love Rugs.com-- easy to use, lots of choices and prices are unreal! Third purchase and could not ask for better service, and updates of shipments.

Date of experience: March 29, 2024
New York
1 review
0 helpful votes
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Great rug
April 9, 2024
Updated review

It matches the one I purchased months ago. Good quality. The 2 x 3 pad is over priced. Just ordinary and not worth $29.

Date of experience: March 29, 2024

Good quality area rug. 3 x 5
April 9, 2024
Previous review

I love this area rug but the colors are nothing like the photo. It appears as 2 shades of pink, coral and gray tones. It is actually light pink with misty purple, yellow, and gray tones. It works in the room I have it so I am keeping it. Although it is well made it is over priced for its size.

Date of experience: March 29, 2024
Alabama
1 review
0 helpful votes
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Outdoor rug
April 8, 2024

Love the rug. Got here quickly- in time for Easter.

Date of experience: March 29, 2024
Florida
2 reviews
0 helpful votes
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Rug in my playroom
April 8, 2024

Love my new rug, sets the whole room of bright and pretty!
Delivery was so fast!

Date of experience: March 29, 2024
Pennsylvania
1 review
0 helpful votes
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Easy to order a second rug
April 8, 2024

Quick and easy process for me, as I re-ordered another of a previously purchased rug.

Date of experience: March 29, 2024
Florida
1 review
0 helpful votes
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Another good purchase
April 8, 2024

This is my 3rd rug from Rugs.com and I am once again a happy customer. The rugs are quality and the shipping is so quick.
Thank you

Date of experience: March 29, 2024
Mississippi
1 review
0 helpful votes
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Great job
April 8, 2024

Thank for your help finding perfect rug. This been the most beautiful rug I love it so much..

Date of experience: March 28, 2024