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Rugs.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.8 stars from 6,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and good quality. Rugs.com ranks 1st among Carpets sites.

service
165
value
189
shipping
186
quality
160
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Quick, Quality and Lovely
April 14, 2024

Great statement piece and addition to a busy kitchen. Rug seem durable but washable and I love the look and feel.

Date of experience: April 4, 2024
Texas
1 review
0 helpful votes
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Fast shipping, great product
April 14, 2024

Rug shipped quickly, is exactly what I wanted to cover the hardwood floor in my home office. There is a lot of canine through-traffic, so it's great to have something lightweight and washable.

Date of experience: April 4, 2024
Illinois
1 review
0 helpful votes
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Almost perfect!
April 14, 2024

Shopping was nearly perfect! If there was more of a selection it would have been perfect.

Date of experience: April 4, 2024
Michigan
1 review
0 helpful votes
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Rug opinion
April 14, 2024

Less plush than I expected - I have rolled it the other direction, so the rug has not relaxed yet. Love the color, and it seems sturdy - just a little thinner than I expected. All in all, it is wonderful

Date of experience: April 3, 2024
Florida
1 review
0 helpful votes
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Great rug
April 14, 2024

Ordering was easy. Sale was on. Rug was delivered quicker than I thought. It looks beautiful and I am very happy!

Date of experience: April 3, 2024
Maryland
1 review
0 helpful votes
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Shipped quick!
April 13, 2024

I love the quality of this rug. It shipped super quick!

Date of experience: April 3, 2024
Massachusetts
1 review
0 helpful votes
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Best of the best
April 13, 2024

We were surprised when we found out the rugs were here less than 2 days after we ordered.
The packaging was very meticulous and the rugs very well protected.
We thought that the price was right for the quality of the merchandise.
Cannot find anything negative to ad and I am told that I am a very picky shopper!

Date of experience: April 3, 2024
California
1 review
0 helpful votes
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Patio Rug
April 13, 2024

The ordering process was easy and status updates were provided. Shipping was free and I received the rugs in 2 days! I will definitely be ordering again.

Date of experience: April 3, 2024
Maryland
1 review
0 helpful votes
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Happy
April 13, 2024

I did not realize it would be so easy to purchase rugs online. It took no time at all once I decided which rugs I wanted. Also the return went smoothly and I was then able to purchase different rugs, which look better in my mobile home living room.

Date of experience: April 3, 2024
Vermont
1 review
0 helpful votes
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Perfect!
April 13, 2024

Easy ordering on a Friday, received on Monday, and the rug is perfect! Amazing service and the rug is exactly as pictured. Thank you so much!

Date of experience: April 3, 2024
Florida
3 reviews
2 helpful votes
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Great Deal!
April 13, 2024

I was looking to replace the two area rugs I have in my house. With dog traffic, it was time.

Found 2 rugs that will be a great replacement pair. I got a great deal during the sale.

Date of experience: April 3, 2024
California
1 review
0 helpful votes
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Area rugs
April 13, 2024

Purchase process took no more than five minutes. Easy and quick

Date of experience: April 2, 2024
North Carolina
1 review
0 helpful votes
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Great Value-Fast Shipping
April 12, 2024

So excited to come across Rugs.com for pur upcoming move great rug selection at greatly discounted prices. Shipping was efficient and fast. Will be ordering more from them.

Date of experience: April 2, 2024
Texas
1 review
0 helpful votes
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Rug Pads
April 12, 2024

I live in an apartment and the people upstaires do not have any rugs and are very loud. I live on the 3rd floor and I don't want to the people below me to hear every step I take, so I bought rug pad to silence my foot step and desk chair. These pad are thick enough to do the job.

Date of experience: April 2, 2024
Florida
1 review
0 helpful votes
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For my daughter
April 12, 2024

I bought an area rug for my daughter. I still haven't received the shipping email. I gave you a 4 because I have purchased from you before and enjoy the quality. Thanks

Date of experience: April 2, 2024
Massachusetts
1 review
0 helpful votes
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Beautiful
April 12, 2024

This site was easy to use and we loved the 'see it in your room feature.

Date of experience: April 2, 2024
New Jersey
1 review
0 helpful votes
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Great selection
April 12, 2024

Stumbled across your site searching for rugs. The selection is massive! I can't wait to get my rug.

Date of experience: April 2, 2024
Virginia
1 review
0 helpful votes
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Great find!
April 12, 2024

The site search engine was very accurate. I found exactly what I was looking for!

Date of experience: April 2, 2024
Wisconsin
1 review
0 helpful votes
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Patio rug
April 12, 2024

It was easy to shop and order. There was a great selection and many sizes

Date of experience: April 1, 2024
Ohio
1 review
0 helpful votes
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Joe's Experience
April 11, 2024

I have Brought man rugs from the company always top quality keep up the good work

Date of experience: April 1, 2024