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Rugs.com Reviews Summary
Rugs.com has a rating of 4.8 stars from 6,579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and good quality. Rugs.com ranks 1st among Carpets sites.
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The site is easy to navigate. This is the first time I have used this site or product. Great selection and price!
Can't find my order confirmation details to make sure it's being sent to right address.
Response from customer service exceeded expectations. Call back came fast, representative was congenial, knew the product well and answered all our questions. Had no problem going ahead with order.
Was fast and easy to order. Came in a timely manner. Looked as it appeared online, GREAT! Couldn't find any rugs that could come close to matching your price for the quality Thank you
I love Rugs.com I have purchased multiple rugs from them and its always a great product at a reasonable price.
Found a beautiful rug at an awesome price! So excited to see it on my porch!
Enjoyed the choices and variety of rug. Aldo the views in room features.
I've purchased from rugs.com on 4 occasions and have been totally satisfied with each purchase. Their products and prices are unbeatable and customer service unmatched.
Kathy Smith
Rugs are exactly as described and brilliant colors. Help make a room come together. I would purchase from them again.
I loved the ease of the site with all the options to narrow down the search
Loved that I could search by size and color. Plus loved that I got free shipping.
Saw this rug on sale while searching online for new outdoor patio rugs for both my front porch and my back patio. Loved this one immediately, as I am a sucker for botanical patterns and loved the vibrant green (and Blue) colors they showed online. Reviews were good, and they offered a further discount if I ordered 2 together, so I ordered 2 of the same size and green color on the spot. (SKU #*******).
They arrived 3 days later each folded into rectangles in a heavy plastic bag wrap. They are high quality and true to photos for color. They had no odor and smoothed out easily in a day out on my patios. LOVE them!
Thanks Rugs.com. I will definitely use you again!
Rug is beautiful color and looks like a quality rug. Makes a big difference to my porch.
Purchased new rugs for home office. The experience with Rugs.com was simple, user friendly and we received them in great condition. They have been a great addition to the home office and we look forward to future purchases from Rugs.com.
The color of this rug is fantastic! Shipping was super fast. It was purchased for outdoor and in bright sun so well see how it weathers the summer. So far looks great!
This is the first time I've purchased anything from Rugs.Com and they made it very easy to order and we received it within 3 days. The rug is exactly what we ordered and it met our expectations. Very pleased customer!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members