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Rugs.com Reviews Summary
Rugs.com has a rating of 4.8 stars from 6,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Always easy to order and, the rugs are incredibly beautiful.
I have been on the look out for an outdoor rug for our patio and Rugs.com had all we needed. We are getting short on time as summer is here and the outdoor living is upon us. I can't wait to see this beautiful rug in person.
I took delivery yesterday of two rugs from rugs.com. I was so satisfied, I am buying another one today. Great quality at a great price. Awesome experience!
A returned customer. My experience as been without no remorse. Was able to find all my products at a good and discounted price.
I finally placed an order with Rugs.com. It's been a long time coming! Great website, easy to navigate, and view.
I have bought a rug before and loved my rug good quality
I have gotten several rugs from here, never disappointed. Rugs are as pictured and great quality.
The reputation of this company is refreshing to experience. The website was easy to navigate, and I mentioned buying area rugs from Rugs.com to my friends. A few endorsed this company, and others were not familiar with this business. All in all, the aspects of my experience have been stellar!
Saved information makes ordering easy, looking forward to another rugs.com product.
Haven't received the carpets yet but the ordering process is very convenient.
In a few minutes, I found just what I was looking for. There were a lot of choices in size, so I got just what I needed. No fuss.
The rugs were very easy to purchase and navigation was very simple as well. Enjoyed viewing the attached videos as well.
It was pretty sweet being able to input precise description of what I wanted, but the icing on the cake was being able to see how the rug I wanted looked in the space for which it was intended. This was particularly helpful in deciding on color as well as pattern. Thanks!
Their site said if I ordered today (Memorial Day) rug would be shipped that day with two shipping indicating a May 29 arrival.
I did not expect that with Memorial Day but did expect a Thursday arrival.
The pad got shipped and will be here Thursday.
The rug never got shipped so I just called and they said it would ship in 24 to 48 hours and then take 2 to 7 days to get here.
If they were honest in the beginning I would have just waited. Now I will never do business with them again.
It was easy to choose a rug with the colors I needed and the right size for our outdoor patio
Thank you
Easy purchase except that when I wanted to use my PayPal account the system would not go to my account. The Rugs are beautiful and the prices allow me to add beauty to my humble home.
Great products at a great price! I absolutely recommend
Site is easy to use. Everything is clear and easy to understand.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members