On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 6,559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
We monitor reviews for authenticity
I Love the variety of rugs. I can't wait until I receive my rugs.
I was able to find a rug, that I have been searching for, for a very long time. Can't wait until it arrives.
It was so helpful shopping—especially using their models to view the rugs. I just wish it would give me only the sizes I input.
I can't wait to get my new rug.
My other 2 rugs arrived right away. They are beautiful! I am a professional artist and am looking forward to using my purchase today as canvas to paint on.
You have so many quality choices at very reasonable prices plus free shipping!
So many beautiful rugs. I shop here for all my rugs. I,m a rug nut,
I have ordered several times from this company. Always happy with my purchase, and sales are wonderful.
Quick and easy to place order. Great pictures of items
I am a "Rug-a-holic" 😂 & have bought many rugs through Rugs.com. I love this Rug...but...its not one of the best I've received. It was not cut properly to size & if I may add, please roll the rugs no matter what their made of or the backing. There is a crease in it that may not come out. I would have turned it and put under the bed...but...the sewing on the edge was not done nicely. So I had to decide which of the 2 evils I would show.
So even though I love it, it's not one of your best rugs 😏.
Any suggestions on how to remove the wrinkles would be appreciated. Thank you.
Fast shipping, lots of deals, plenty of choices an
And sizes. No problem finding what I want and best of all you can see it in your room
Even though it has an option of using PayPal, it would not let me complete the transaction using PayPal. And, I was using the same address!
Check out was confusing, hopefully I was charge three time.
I have looked at rugs in many stores in my area and I always come back to this site. It is easy to pick out what I want and see how it looks in my room.
I have ordered twice before and have not been disappointed.
The rugs are inexpensive enough so I can switch them out every year if I choose to.
This is the second time I've order through Rugs.com. There is a huge variety of styles, colors and textures to choose from. The ordering was simple. I appreciate the free shipping which is a huge factor when ordering.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members