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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 6,560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Very pleasant easy to understand description and had good reviews
I am happy to find washable carpets because I have excitable dogs that wee when greeting strangers and I like being able to wash, sanitize and reuse my floor coverings.
I am pleased with the ease of ordering on your site. Also, the rugs I viewed were easy to access & nice & clear, especially when looking at the details of pattern.
I have been looking for months for the perfect shag rug in a solid color. I finally found it at Rugs.com, so I just ordered it today and I will update this review with pics when it is delivered!
Your outdoor rugs are great. I now have 6 of them and use them all summer long.
LOOKING FOR ATTRACTIVE BASIC SOFT COLOR AREA RUG FOR MY OFFICE ROOM A T HOME. CLIENTS COME INTO MY OFFICE O SIGN DOCUMENTS
QUITE FREQUENTLY AND AN ATTRACTIVE AND STYLISH AND SUTTLE DESIGN WAS NEEDED. I HAD A TREMENDOUS SELECTION IN DESIGN AND COLOR
AND WAS VERY HAPPY WITH WHAT I SELECTED AND THEN THE BONUS WAS THE PRICE, WHICH WAS MUCH BETTER THEN EXPECTED. WIN WIN!
I've purchased several rugs on Rugs.com, and I've always been satisfied I got a great deal. So far all the rugs I've ordered are just what I was expecting, not a knock off.
Many options to choose with good designs. Good description of products your purchasing.
No problems, site was user friendly. Good experience, shopping was made with no problem!
Put info in and it would not accept my email address kept telling me that its format is not acceptable so, I said screw it I just placed order any way
Fast easy quick checkout!... I hope it's a beautiful rug.
Already bought 2 rugs. Better than combing through a store for rugs.
Test test test test test test test test test test test test
I have been looking for the perfect rug and found it on the rugs.com website. Thinking I would just browse, I ended up getting in on a GREAT sale price plus a 10% discount on top! I am thrilled to bits as this is the last bit of my redecorating! Cannot wait to get the FREE shipping and see this fabulous rug laid in my living room. I will recommend rugs.com highly!
One quibble, the website is a bit funky.
The site was easy to navigate and there are a million options. Almost too many!
This website was very user friendly. I was able to drill down to exact size & type and focus on what I needed. I appreciate a friendly website that works with & for me. Thank you, I will definitely be back.
I am giving a 2 star rating now immediately after placing my order-be aware that you may find a bottle of rug cleaner pop up into your cart without you actually adding it. I noticed thankfully as I was checking out. I removed it from my cart only to have it pop up again! Very sneaky... it took several attempts to purchase my rug without the additional item in my cart. Perhaps they count on people not really paying attention... I will give a review on the actual rug itself once I receive it. Hopefully the shipping will be better than the check out process.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members