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Rugs.com

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 6,560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
165
value
189
shipping
186
quality
160
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
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A returning customer
May 19, 2021

Always a simple experience, which makes it a pleasure to shop with your company. Products are also top notch! Thank you for staying in there through the tough times.

Date of experience: May 19, 2021
New Jersey
1 review
0 helpful votes
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ORDERING
May 19, 2021

It was very easy to order, all questions were responded to. I haven't received the rug yet.

Date of experience: May 19, 2021
North Carolina
3 reviews
0 helpful votes
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Stress free
May 19, 2021

Easy to navigate the website, very informative and overall painless purchase.

Date of experience: May 19, 2021
California
1 review
0 helpful votes
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Great Choices & Prices
May 19, 2021

I love the Variety and Prices that Rugs.com offer! I have used them a few times and have Never been disappointed! My friends have been very impressed when coming into my house and noticed, I tell them where I get my Deals, and how wonderful and easy it is to use the site! Love it!

Date of experience: May 19, 2021
Iowa
1 review
0 helpful votes
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Easy to order
May 19, 2021

Very easy to order. Great website and ordering second rug. First was great for the price. Love the little red fish swimming across the rug

Date of experience: May 18, 2021
Illinois
1 review
0 helpful votes
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Web site
May 19, 2021

Web site is easy to work with, a lot easier than a lot of the others. After we get the runner and it is down for a while if we are asked we will write a review.

Date of experience: May 18, 2021
Florida
2 reviews
0 helpful votes
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Best assortment of rugs
May 19, 2021

I have ordered rugs from Rugs.com and love the colors and sizes available. We own a condo in Florida and the rugs add color and fun to our home. The prices are very affordable compared to other places.
If you want more padding, add a pad underneath, as the rugs seem thin. Overall a great place for home decor!

Date of experience: May 18, 2021
Kentucky
1 review
0 helpful votes
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You cant go wrong
May 18, 2021

Love the pricing and ease of filters to find what we were looking for. Oh, and looking during the spring clearance was a double bonus.

Date of experience: May 18, 2021
Colorado
1 review
0 helpful votes
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Great Choices
May 18, 2021

I have been looking for a rug and found it here. There were many good style to choose from.

Date of experience: May 18, 2021
South Carolina
1 review
0 helpful votes
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2th time in one month
May 18, 2021

This is my 2nd time this month that i am buying rugs from you. 5 rugs all together so far. The only request i have is this. If for any reason you do not have what i asked. It is ok. I let me know i choice another one. Please not send me similar rug. Size color are very main factors of what i buy

Date of experience: May 18, 2021
Missouri
1 review
0 helpful votes
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Great product
May 18, 2021

Have purchased a few rugs from them. Quality is exceptional and quick delivery times.

Date of experience: May 18, 2021
Maryland
3 reviews
0 helpful votes
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Best darn deals and comfortable
May 18, 2021

Just love the deals that are offered. The beautiful carpet is a bonus because it is very comfortable and very easy fit to my space. The new design for my outdoor deck was a real big satisfaction for the Family.

Date of experience: May 18, 2021
Texas
2 reviews
0 helpful votes
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Love the Coastal Rugs
May 18, 2021

I have purchased several rugs from Rugs.com and have been pleased with the quality and speedy delivery. Thank you Rugs.com!

Date of experience: May 18, 2021
North Carolina
2 reviews
0 helpful votes
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Top notch
May 18, 2021

I am a repeat customer! I enjoy their product the quality is great and the delivery is fast. I have never had any problems with the merchandise. It feels great under my feet.

Date of experience: May 18, 2021
New Jersey
1 review
0 helpful votes
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So far so good
May 18, 2021

Thank You will let You know how we like it after arrival

Date of experience: May 18, 2021
Nevada
1 review
0 helpful votes
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My go to place for rugs
May 18, 2021

Always a great selection and fast delivery! Unique styles not found in other places!

Date of experience: May 18, 2021
Michigan
1 review
0 helpful votes
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Pleased
May 18, 2021

I love the variety of beautiful rugs! I bought my first one about a year ago, the Tuscany, it still looks beautiful!

Date of experience: May 18, 2021
Arkansas
1 review
0 helpful votes
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A GREAT EPERIENCE!
May 18, 2021

Your website is so easy to navigate through. Great styles, patterns, colors and all the size choices were great. Wish I could have bought MORE!

Date of experience: May 18, 2021
Texas
2 reviews
0 helpful votes
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New Rugs
May 18, 2021

Enjoyed your website. So many size options.
Hopefully will be durable as well.
Thanks for making shopping so easy!

Date of experience: May 18, 2021
Illinois
1 review
0 helpful votes
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New Outdoor Rug
May 18, 2021

Lots of choices. Easy to use site. Like discount. Like multiple sizes. Easy to choose which is best for me.

Date of experience: May 18, 2021