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Rugs.com Reviews Summary
Rugs.com has a rating of 4.8 stars from 6,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Being I am 88 years old, this experience was a little bit easier than most.
Straightforward. Plenty of dimensions available for the same desired design.
I felt comfort shopping at, "rugs.com". Beautiful rugs at 50% off"and a nice surprise 10% off at checkout. What more could you ask for, except maybe easy checkout & free shipping. Oh, I got that too. Thank you
I have bought from here several times. Always extremely happy with my purchases and service!
I hate spending time shopping but being delayed by excruciatingly long checkout obstacles. Not at Rugs.com. Quick & easy.
Quick and easy free delivery and that's why I hold stock in this Co
I ordered the matching runner for my kitchen and it is so plushy, comfortable and absolutely beautiful. Colors are lush and quality is better than I expected. Very much in love with the one have already purchased. Can't wait to get this in the round!
One Happy Customer!
Ms. D. Kelly
Had a great purchase, easy and associate was very helpful with my question.
This is our second order, third rug. Great prices, fast delivery and quality products!
Rugs. Com has made it so difficult to make a decision on a style plus color. I have worked on this for over two days looking at all the wonderful styles to choose from. Finally not able to sleep got up at 4:15amPTtoday checked in with two other family members on their thoughts made my decision at ten amPT and placed my order. Thank you Rugs.com for making me loose sleep over my selection on what rug to choose plus the color. Your selections are just absolutely fabulous. Will definitely be ordering again from you.
Your customer Specialist Kalihia was a delight to speak with and very helpful. Thank you Kalihia
I just placed my order and had a pleasant experience chatting with the customer service representative. The messaging option makes it super convenient to have any questions answered. Looking forward to getting my new rugs!
I am impressed how easy this was to do.! I never new this site existed and so glad I did. Many rugs to chose from
No hassle, no problem... love the different style options. The price is great, looks like great quality. More than likely, I will be a returning customer.
Ordered a runner with info from the website. It was easy to manuver and the price was very reasonable.We will be happy if it shows up as advertised.
Love this site. Always thrilled with rugs that I purchase. I always come back!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members