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Rugs.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.8 stars from 6,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
165
value
189
shipping
186
quality
160
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Just like pictured
May 30, 2021

Awesome! Will shop again. Great variety and beautiful colors.

Date of experience: May 30, 2021
California
1 review
0 helpful votes
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Shop with ease.
May 30, 2021

Rug.com makes it easy to browse their selection of rugs using a great filtering system, which minimized the amount of time in selecting a rug.

Date of experience: May 30, 2021
North Carolina
1 review
0 helpful votes
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Great experience
May 30, 2021

First time visitor to rugs.com and won't be my last. Competitive prices, great selection and free shipping. What else could you ask for?

Date of experience: May 30, 2021
Rhode Island
1 review
0 helpful votes
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The website is very nice and very easy to navigate. It has very good and several quality pictures of the product. And the transaction for payment could not be easier using the Apple Pay! Just that makes me want to buy more

Date of experience: May 30, 2021
Wisconsin
1 review
0 helpful votes
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Easy shopping
May 30, 2021

Quality rugs at an affordable price. Many selections of colors and sizes. Fast shipment and free shipping.

Date of experience: May 30, 2021
Tennessee
1 review
0 helpful votes
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So many rugs
May 30, 2021

I could look at this site forever. I appreciate the filters and the wide range of size and shape options for each rug. Only thing I was disappointed about was the "see in my room" option didn't respond after clicking it multiple times. Good thing there's free returns up to 30 days just in case.

Date of experience: May 30, 2021
Georgia
1 review
0 helpful votes
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8 x 10 Cafe rug
May 30, 2021

I looked at several websites for a colorful rug for my living area. Rugs.com had one and it was affordable. Can't wait to get it home.

Date of experience: May 30, 2021
Florida
1 review
0 helpful votes
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I love my new rug, its perfect. Looks great, colors are perfect. Unfortunately, I should have bought a larger size. Live and learn

Date of experience: May 30, 2021
Illinois
1 review
0 helpful votes
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Great Selection
May 30, 2021

Found what I needed in 5 minutes plus super easy check out

Date of experience: May 30, 2021
Florida
1 review
0 helpful votes
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Shag
May 30, 2021

Exactly what I had been looking for! Perfect size and color.

Date of experience: May 30, 2021
Wisconsin
1 review
0 helpful votes
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Great selection!
May 30, 2021

After looking on several sites, I found the rugs I wanted at a great price! Excellent selection and excellent pricing=great shopping experience!

Date of experience: May 29, 2021
Kentucky
1 review
0 helpful votes
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Monte Carlo area rug
May 30, 2021

Easy to find flash deals, product information and type of carpet I was looking for.

Date of experience: May 29, 2021
District of Columbia
2 reviews
0 helpful votes
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Camper Carpet
May 30, 2021

Looked for a runner for our new camper. Found exactly what we wanted, color and length. Had to visit the site 3 different times before we found what we liked, worth it.

Date of experience: May 29, 2021
Florida
1 review
0 helpful votes
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I have brought about seven rugs I love the rug you guys very professional I love your color and the right size of the rug y'all are the best Thank You

Date of experience: May 29, 2021
Texas
1 review
0 helpful votes
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Easy to Search, Great Reviews
May 30, 2021

Positive. It was easy to search a wide range of rugs using the conveniently predicted categories like "farmhouse" and "ivory." It was also easy to see options and prices for different sizes, which is great for my purchase of something for the entryway and other rooms you can see from the space.

Date of experience: May 29, 2021
New York
1 review
0 helpful votes
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Ordering rugs online first time
May 29, 2021

It was fast and easy. Only second time i have ordered major purchase online. My first choice of a rug was discontinued at a major store and I did not want to go driving around. This was easy.

Date of experience: May 29, 2021
Wisconsin
1 review
0 helpful votes
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WOW! So easy!
May 29, 2021

So good to quickly find a suitable item... and even better to have free shipping! MUCH appreciated!

Date of experience: May 29, 2021
South Dakota
1 review
0 helpful votes
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Linda
May 29, 2021

Great, web site very easy to use. Great price. A lot of choices.

Date of experience: May 29, 2021
New Jersey
1 review
0 helpful votes
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Easy website to navigate and quality products at a fair price! Delivery right as promised. Can't ask for more from shopping from home!

Date of experience: May 29, 2021
New Hampshire
1 review
0 helpful votes
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Easy Order! Great discount!
May 29, 2021

Found exactly what I needed... ordering a breeze (and no charge for shipping)

Date of experience: May 29, 2021