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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 6,560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Company has a large selection of rugs at good prices!
Being able to use Venmo at checkout was so easy and convenient! Can't wait to get my rug!
Easy to order... they have exactly what I was looking for...
Site was very user friendly, large assortment of types of rugs and patterns. Found the rug I wanted really quick. Want to replace worn carpet in family room, that I love. Found the same rug just a shade darker.
I think the rugs are beautifully shown; I hope they will be as pretty "in person"! As a non techy I always have a concern when ordering on line but, this was so simple! The prices are amazing and the design colors and sizes are excellent. I need another round rug for my entry and as soon as i get this rug, I am sure I will be ordering several more for other rooms too. I like the fact I was able to choose shipping times (even though I think Fed Ex is run by ding dongs) I hope Fed Ex can actually deliver in the two day window I selected... although I won't hold my breath!
Very good. I had LOST THE ITEM, ALTHOUGH IT WAS PLACED IN MY CART. THERE WAS AN ERA THAT I PLACED IN MY BILLING SPOT. WHEN I TRIED TO CORRECT IT OH, AND INSTRUCTED ME TO CALL YOUR CUSTOMER SERVICE CENTER. APPARENTLY I CALLED THE WRONG PLACE, UNLESS BROOKE is one of your TSR employees... just let me know if she is...
Ez pz to order online, this is my fifth rug and there will be more in the future I'm sure, you can't go wrong on these products.
I have been checking this rug out for a whole year and it might not be expensive being that I got a discount... I am so glad a d BLESSED to be able to purchase this lovely home piece. Absolutely Amazing and BEAUTIFUL
The person answered my questions to my satisfaction, so decided to take the chance and ordered the rug. My only question was that it wasn't too bright, and was told it isn't as bright as the photo shown. Keeping my fingers crossed.
This is the second rug I purchased from Rugs.com. I love the variety of pictures on the website that allowed me to better determine the pattern, pile height and color of the carpet. I was initially hesitant to buy a rug from an online source, but my carpet from Rugs.com was perfect! Exactly what I wanted!
Quick, easy and a deal I couldnt refuse. I'm looking forward to placing this in my new home!
Lots of options! So many colors and styles!
I was looking for specific colors for my back deck.
It was very easy to search for specific colors & styles.
I can't wait to receive my rugs!
Very good
But i think they should list width by length
Im new to buying rugs online
I used the help box and they were fast with an explaination
It was very easy to navigate the website and find exactly what I wanted. They had a great sale too.
The website is very easy to use. Very much appreciated the streamlined site.
After shopping the internet for an 8X10 area rug I had to go with Rugs.com. The website was easy to navigate, simply put in all your particulars i. E., size, color, pattern, and many more options, then the color and style of rug you want is right there! I love the see your rug choice in the room in your house your are shopping for. To actually see the two rugs I was considering in my dining room made my choice easy, one looked so much better than the other! Free shipping and returns. Future rug purchases will be purchased at Rugs.com, no reason to shop else where!
I found a perfect rug for our front room, and it was delivered quickly and in excellent condition. I liked it so much, I just bought another one for our dining area!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members