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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 6,559 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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My shopping was seamless. They have a wide selections of rugs.
I was able to find what I need effortlessly, and the prices were great.
I highly recommend rugs.com.
Thank you.
Easy to find, easy to order, easy to checkout!
Would use this site again.
Super Quick, Super Easy! I will order again when I need something soft under my feet.
Had a great experience. Very nice area rugs. Got an excellent deal and website easy to use!
This is my second purchase from rugs.com. Their site is easy to use you can take a picture of your rug in your room before you buy. The rugs are good quality, the service is fast, and the prices are great as well
Easy experience. I was able to get 10% off my order
I love rugs.com. This is my second purchase in as many months. They are very easy to use and a pleasure to do business with. Thank you rugs.com!
Wonderful. Not complicated. Will definitely use this method again
I have bought two long runner rugs for my hall previously. This one I just bought is for my living room. The quality of the other two was great. So that's why I am buying again from the same company. The price is great too!
It was easy and quick to place my order. I look forward to placing more orders. My rug was less expensive than the others I was looking at.
Very good good good good very well I hope this is good
So far so good. Will say more after my order comes in. Staff was very helpful and a 10% discount didn't hurt. So many beautiful reasonably priced rugs to choose from.
Found the perfect rug - ordered quickly! I ordered a pad to go under it - price is Right!
This is my second order placed as I loved the first oval rug for in front of the fireplace. Great quality for the price and the color is as it appears on the website.
Just was looking for a specific blue and this blasted all over my google and was the only store to have the color I wanted
The shag rug I got had so little shag to the the bottom of the rug shone through. I kept thinking it wasca dirty spot. The large rug I got just feels cheap. You are better off to go a local store where you can view the quality
The worst company and customer service I've ever experienced! There was an error with my address which I did everything in my power (calling FEDEX) to handle the situation. The only thing wrong with the address was the unit number. The packaged was still believed in a completely different town! They had to ship a completely new rug to me because they can't find the original rug, so to charge me a fee to reship a new one is absolutely ridiculous. After contacting Rugs.com about this, they charged me 18 dollars to change my unit number! After ignoring my emails and giving me the runaround with charging me extra or not. I'm returning the rug and will never buy from this company again!
Extremely easy on line shopping experience. Rugs were categorized very good and found exactly what I wanted in 5 minutes. Prices are unbelievable.
Will update when rug is received.
Great web site. Directs you to what you want to buy, not what they want to sell. Great experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members