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Rugs.com Reviews Summary
Rugs.com has a rating of 4.8 stars from 6,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and good quality. Rugs.com ranks 1st among Carpets sites.
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All is good, just wish I would have been given a delivery by day info. Im left no idea as to when my rug will coming.
Fast and easy shopping experience. The product reviews are very good. I'm looking forward to getting my new rug!
Site is easy to use and there are a lot of rugs to choose from.
All the Instagram auto fill stuff made it very easy!
Well... so far so good. I am waiting to see the results of this purchase and quite possibly will make Rugs.com my new rug store.
Rugs.com had a wide variety of options in size and color that I was searching for. Fast shipping is a plus!
Best selection of rugs, great price, and website is so easy to navigate and find what you're looking for
Have seen searching unsuccessfully the web over two (2) weeks for a rug that I had envisioned; a vibrant color to match my furniture without too much detailing in the pattern. I was pleasantly surprised to find on Rugs.com what I wanted this morning with little effort, excellent selections available.
The shopping was made a very easy task with all the boxes you have for finding just what you want (I Hope!
Very easy to order, I have not receive the item yet
It's very easy to navigate their website. Easy to find the right rug, right size and right color and easy to place the rug in our actual room.
Excellent site easy to use very simple to find product and place order.
I am leaving a review after a few purchases from Rugs.com. They have everything you could possibly hope for and more. Even the most inexpensive rugs (and I know, because I bargain shopped for my teens in their bedrooms/learned that lesson in our last home) are excellent quality. If you find a pattern you like that is way out of your budget, keep looking, there is usually a few variations of the more traditional designs. Shipping is 100% free and they will make sure there is no way for water damage in case of rain. Happy shopping!
Frederica helped me look into an order that hadn't arrived… determined it wasn't available, and helped me replace it with something else and a bit of a bonus! But the important thing is, she made such a nice exchange happen person to person, forget about rugs.
I guess rugs.com is doing some thing well if they take care of their people and Federica keeps smiling!
Carol
All is going well, now we must wait and see if rugs are good quality and as pictured.
Enjoyable Experience. Found items, details, photos & prices easily. Overjoyed to find the rug that seemed perfect for our family room for half price & free delivery! So comforting at this period of time when everything has been so complicated & unaffordable. Thank you so much Rugs.com!
Went through hundreds of choices before settling on just one. Lots of information and styles to choose from. Will be coming back whenever another rug is needed.
I needed more rugs the same as I had bought at least several months ago. I was able to find the right pattern & am very pleased!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members