On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rugs.com Reviews Summary
Rugs.com has a rating of 4.8 stars from 6,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
We monitor reviews for authenticity
This website was easy to order from for me and my son. I found the website very easy to operate for someone who is not computer literate, I love the selection of rug you offered to choose from. I had a wonderful experience shopping with u guys.
The site was very user friendly. I completed my purchase without any confusion.
This is my second purchase on rugs. Com, my first purchase I found exactly what I was looking for and the same is true with this purchase. It is so convenient and I have been very happy with my rug.
The directions of the entire process were clear and easy to follow,
Viewing a rug in the area in your own space is helpful for making a decision on style/color. I'll give the site stars, not the actual product, as I've just placed the order.
You have a very nice website! I always get a little frustrated at first. BUT, with the Help of Your chat line. I was successful! Thanks again! I'll be looking forward to my New RUGS!
Nice site beautiful rugs easy to buy and nice when u get them as well 3rd time from buying on this site
Well made, vibrant colors. Ordering online was easy and rug was delivered promptly. I will buy from this company again.
Twice I have purchased several rugs from this site and the variety of colors and sizes makes it easy to find something to love.
There were so many rugs to choose from, once I made my choice the application was so easy.
I was also thrilled that there was 50% off although that didn't influence my choice.
Great selection of rugs and sizes.
Wonderful to 'shop' during Covid times and have such great choices.
In addition there are payment options to make it all possible.
All easy and simple to do.
This company has a good selection in all colors.
I received free shipping and returns.
Quick and easy to use- 5 stars. Would order again when I need another rug
Very easy check out-never need to remember credit card numbers!
I love your site! It is so easy to use and you have a great selection! I am very glad I found you!
I had a very good experience when navigating this site
In order to make my purchase. We are excited and looking forward to our new rug's arrival.
Plenty to choose from. Good quality rugs at great prices!
I was surprised by the selection and ease of ordering process!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members