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Rugs.com

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 6,560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
165
value
189
shipping
186
quality
160
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Colored rug
November 23, 2021

Easier than expected. I needed a bright colored braided round rug for my new bedroom. These colors will perk up the floors and walls. Besides my cat, Mr. Daizee and dog, Matylda will love laying on it. I am a bright colored type of gal. Thank you for this great opportunity to purchase said rug..

Date of experience: November 23, 2021
Arizona
1 review
0 helpful votes
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Beach house
November 23, 2021

Can't wait to see rug at beach house. Turtles have a special place for all of us.

Date of experience: November 23, 2021
Pennsylvania
2 reviews
0 helpful votes
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Excellent products and prices.
November 23, 2021

I have purchased from Rugs.com before and always get what I paid for and sometimes more. So this order, I expect no less. Great Company and Great service.

Date of experience: November 23, 2021
Ohio
1 review
0 helpful votes
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Very helpful and quick to answer our questions of how heavy rug is and does rug lay flat on corners how about binding is it heavy durable. First time to order from here

Date of experience: November 23, 2021
New York
1 review
0 helpful votes
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Nice and easy
November 23, 2021

Your site was easy to use. The selection was good. The close up pictures of the rugs made it easy to tell what I was buying.

Date of experience: November 22, 2021
Ohio
1 review
0 helpful votes
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Easy to order
November 23, 2021

I have not received the area rug yet but I was impressed with the prices and ease of ordering.

Date of experience: November 22, 2021
Maryland
1 review
0 helpful votes
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Easy Peasy
November 22, 2021

I had ordered rugs before from rugs.com. They r high quality and reasonably priced. I needed two more runners for each side of my bed. Just repainted the room. Love the color of the rug.

Date of experience: November 22, 2021
Florida
1 review
0 helpful votes
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Rug search
November 22, 2021

The see it in my room option is awesome. It made my search so much better.

Date of experience: November 22, 2021
Arizona
1 review
0 helpful votes
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Buying a rug
November 22, 2021

Website easy to use. Very good pictures of rugs helpful in determining actual colors and design.

Date of experience: November 22, 2021
Texas
1 review
0 helpful votes
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Easy check out
November 22, 2021

Checking out was very easy, I can't stand to have put my info in over and over again! Keep up the great work!

Date of experience: November 22, 2021
Ohio
2 reviews
0 helpful votes
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Great
November 22, 2021

No problems at all had what i was looking for & in stock

Date of experience: November 22, 2021
Massachusetts
1 review
0 helpful votes
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Great
November 22, 2021

I home my product arrives on time and without delay

Date of experience: November 21, 2021
California
1 review
0 helpful votes
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Easy
November 22, 2021

Easy to search, easy to view. Various filters to utilize for your search.

Date of experience: November 21, 2021
California
1 review
0 helpful votes
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Great product
November 21, 2021

Great price, and great selection of rugs will do business with this company again

Date of experience: November 21, 2021
Michigan
1 review
0 helpful votes
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Excellent website!
November 21, 2021

It was hard to decide which rug to purchase because of the many great options we had.
We paid extra for the 2 days delivery, can't wait!

Thanks to rugs.com for making this experience a great one!

Date of experience: November 21, 2021
Virginia
1 review
0 helpful votes
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Easy...
November 21, 2021

I needed a major change after battling cancer for almost 2 yrs and finally getting energy back... Hopefully these rugs will brighten my house up... if not I like the 30 day satisfaction guarantee with free return shipping..

Date of experience: November 21, 2021
New York
1 review
0 helpful votes
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Easy to use
November 21, 2021

This was my first time ordering from Rugs.com and the experience was very easy and smooth. I found all the resources I needed, quickly and was able to place an order quickly once I made a decision.

Date of experience: November 21, 2021
Kansas
1 review
0 helpful votes
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Morocco rug
November 20, 2021

Fast and easy. Nice to be able to "see" the rug in your room before you purchase.

Date of experience: November 20, 2021
Alabama
1 review
0 helpful votes
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Ordering rugs
November 20, 2021

Excellent experience, very easy to use app. Tryed hi other apps but quit because I couldn't work with app

Date of experience: November 20, 2021
Virginia
1 review
0 helpful votes
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Great options
November 20, 2021

Easy step by step process with great selection and really good price.

Date of experience: November 20, 2021