On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 6,595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
We monitor reviews for authenticity
I didn't have to go any further than Rugs.com when looking for a patio rug. Nicely coordinates with another rug on the patio. Website is good and easily to browse.
I purchased 4 outdoor rugs from Rugs.com and love them. Always satisfied with their products
I love the options for rugs! It was incredible how easy and natural it looked when I "tried it in my room!" It was amazing and made it so easy to match my colors! Have not received my product yet, but hoping it's as good as my experience!
I was shopping for a genuine Persian rug, and Rugs.com had a slew of them at very good prices. These are used rugs so a careful review of the details is very important, but I found what appears to be a very good rug at a very good price. I was on the fence for a couple of days until I explored their free return policy. This took all the risk out of purchasing a rug sight unseen, so I went for it. We'll see if the rug works for my living room but I have no worries if it does not!
Very good. Was able to find what I was looking for and I have it on order. Thank you for your help.
Got exactly what I wanted last time, so I knew I would find a large selection this time. I highly recommend this shop!
Found just what I wanted but out of stock or size was too wide--just picked a different one
Such a wonderful company, called to get information from a past purchase, rep was so informative. Answered my questions like a pro.
Another great experience with rugs.com.
Great sale, great colors, easy online purchase! Will shop here again.
This site has great prices & a multitude of selections. Rugs in every shape, size, price range, indoor or outdoor. The checkout was speedy & easy. The site allows you to bookmark favorites as you shop & offers chat to assist you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members