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Rugs.com

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 6,608 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
165
value
190
shipping
187
quality
160
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Excellent
May 25, 2022

It was very very good I will be ordering more from this company yes

Date of experience: May 25, 2022
North Carolina
1 review
0 helpful votes
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Pleased customer
May 25, 2022

Very easy process---always pleased with this web site and this company.

Date of experience: May 25, 2022
Indiana
3 reviews
0 helpful votes
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Pleasurable Shopping!
May 25, 2022

Rugs.com has the best online shopping experience I've ever had…
Incredible selection as well as the cool virtual way you can see your rug in any space!
Definitely the go-to place for any size or style of rug you'd ever want!

Date of experience: May 25, 2022
Tennessee
1 review
0 helpful votes
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Beautiful Rug and Great Website
May 25, 2022

I was happy to see this rug was on sale and the 10% off for purchasing two rugs was such a great perk. I have loved this rug for a long time and am anxious to see how it fits in my living room. The site is very easy to use and after I made my choice, it was so easy to complete the transaction. Thank you very much.

Date of experience: May 25, 2022
Georgia
1 review
0 helpful votes
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Rug
May 25, 2022

Very easy to navigate and use the site. This is the 2nd rug I have purchased from them. I am very pleased with first rug. True to color and extremely nice. I will be purchasing more.

Date of experience: May 25, 2022
Pennsylvania
2 reviews
0 helpful votes
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Love this rug and can't wait to get it. It will look perfect in my kitchen.

Date of experience: May 25, 2022
Maryland
1 review
0 helpful votes
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Great Experience
May 25, 2022

It was a great experience I had no issues selecting the rug and the size and placing my order and paying.
I love the styles and selections and I will shop at your site again. But after my order and entering the information
I could not locate the delivery date. I was thinking the estimated delivery date would be listed. Maybe I missed
It. I will check the order again. Thank You

Date of experience: May 24, 2022
Louisiana
1 review
0 helpful votes
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My first time shopping on this site. I found it easy to negotiate, prices were good.

Date of experience: May 24, 2022
New York
1 review
0 helpful votes
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Fabulous
May 24, 2022

So many great rugs of all sizes and colors to pick from. Heaven!

Date of experience: May 24, 2022
Texas
1 review
0 helpful votes
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Yasmin rug
May 24, 2022

Simple and easy ordering. I am ordering a rug that I think my daughter ordered a few years ago. I loved it then and know I'll love it now!

Date of experience: May 24, 2022
Oregon
1 review
0 helpful votes
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Fast & Easy
May 24, 2022

I have been shopping for a long time to find just the right area rug and colors.
This was fast and easy with FREE SHIPPING!

Date of experience: May 24, 2022
North Carolina
1 review
0 helpful votes
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Online Service
May 24, 2022

Process very easy to follow. Short and quick without several questions or screens. Hopefully a quick delivery to follow.

Date of experience: May 24, 2022
South Carolina
1 review
0 helpful votes
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Rug purchase
May 24, 2022

It was so easy to do this online, and I am technology challenged.

Date of experience: May 24, 2022
Michigan
1 review
0 helpful votes
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Awesome Rugs
May 24, 2022

Love these rugs. Use them in our RV. They are washable, come out perfect after every washing. Have had them 2 yrs.
Would buy again.

Date of experience: May 24, 2022
Wyoming
1 review
0 helpful votes
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Rugs
May 23, 2022

Easy site. Good selection. Great prices. Repeat customer

Date of experience: May 23, 2022
Florida
1 review
0 helpful votes
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Easy to use
May 23, 2022

I have purchased rugs online from four different companies. I'm talking Walmart, Target and Amazon. I found that the pictures, filtering and customer reviews we're so much easier to navigate on rugs.com.

Date of experience: May 23, 2022
Tennessee
1 review
0 helpful votes
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Easy shopping experience
May 23, 2022

I was able to find a pretty rug in the unusual size I needed

Date of experience: May 23, 2022
Texas
1 review
0 helpful votes
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Rug runner
May 23, 2022

Very fast I bought a runner a couple months ago&needed really like it good guilty would recommend it to everyone

Date of experience: May 23, 2022
New Jersey
1 review
0 helpful votes
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Love my area rug!
May 23, 2022

Easy to navigate website. Lots of styles, shapes and colors to choose from. Easy check-out.

Date of experience: May 23, 2022
Illinois
1 review
0 helpful votes
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Order as requested
May 22, 2022

Good website Order complete precise. I have scanned the website numerous times. Many options
To choose from. I am furnishing a small living room. I am attempting to put colors together, centered
Around the rug. Additionally i have been to a furniture store to put it all together. Having to wait for some items
But surely i believe the rug will set it all in place

Date of experience: May 22, 2022