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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 6,560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Very easy to place an order online. I was very happy with my shopping experience.
Second recent order with Rugs.com, and it couldn't be an easier, more user-friendly, or direct ordering process around.
My daughter purchased two of these rugs, and the color and design is beautiful. I was able to get one on sale. I can't wait to put it down on our deck.
I've purchased rugs from this site before because they have competitive prices and are of good quality. Love their sales and their rugs last… can't wait to get my next one for my back porch!
What a great shopping site, had exactly what I was looking for and the sale was terrific. All the reviews were positive so I'm very comfortable making my purchase, plus the 2 day express was very affordable. Can't wait to get my rug and definitely will use this site again.
Loved my room view and the ability to try different rug possibilities!
All was fine on checkout until I let you know that our billing address and shipping address are different. We are in AZ 8 mo of the year and that is our billing address and in Mn 4 mo of the year and that is our mailing address. We gave the summer mailing address in total but the billing address only asked for zip code and no street address. Please contact me if you need to have that and I will be in touch right away. Our billing address is 4925 E Boulder Canyon Drive, Cornville, AZ *******.
Ordering was easy Ordering was easy Ordering was easy
I was having a very hard time finding a 10x10 square rug with colors that i wanted... Rugs.com has sooo many options!
Ordering was easy. Looking forward to receiving this beautiful natural fiber rug.
Multiple photos of rug and numerous size options. Super easy to navigate and checkout was a breeze. I'll be a return shopper.
Excited to get new rugs in larger sizes for my new hardwood flooring! Great selection and easy order!
I ordered two rugs for a newly purchased house. They came right away. But one of them didn't fit. The return authorization was SOOO easy with the 24-7 service available. I couldn't be happier.
It was fast and easy with lots of choices. Will definitely come back when I am ready to purchase additional items.
This runner was placed at the foot of my king sized bed, the room is entirely carpeted. I so thought a rug pad would be too much. Alas, I've had to remove it as it travelled more than I have during my lifetime. Also, there was no pad available for this sized runner, that is the most disappointing part. I'm not able to cut down from a larger sized rug pad. Otherwise, it's a great color and I wish I could use it to enjoy the color.
Great selection! Loved seeing in my room. Will get back after product arrives.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members