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Rugs.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.8 stars from 6,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
165
value
189
shipping
186
quality
160
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Beautiful rugs
September 3, 2025

Just placed an order, the website is user friendly. Looking forward to getting this rug. Will update rating and possibly give 5 stars depending on product and shipping.

Date of experience: August 23, 2025
Georgia
1 review
0 helpful votes
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So easy and spot on!
September 3, 2025

All I had to do was go on ruggable, look through colors, pick what I wanted.

Date of experience: August 23, 2025
Illinois
1 review
0 helpful votes
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Great rug purchase
September 2, 2025

Fast delivery, great look - sturdy and perfect for dorm room!

Date of experience: August 23, 2025
California
1 review
0 helpful votes
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Great purchasing experience
September 2, 2025

Very easy purchase. User friendly web site. I found the rug I wanted.
Thanks!

Date of experience: August 23, 2025
Arkansas
1 review
0 helpful votes
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Quick and easy
September 2, 2025

Great selection and easy website to use. Fingers crossed on delivery.

Date of experience: August 23, 2025
Florida
1 review
0 helpful votes
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Love my new rugs.
September 2, 2025

They came quickly and wrapped very well plus beautiful colors. I highly recommend Rugs. Com

Date of experience: August 23, 2025
New Hampshire
1 review
0 helpful votes
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Beautiful rugs!
September 2, 2025

Great website to shop from. I found it very easy to navigate. Can't wait to get my rug!

Date of experience: August 23, 2025
California
1 review
0 helpful votes
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Super good stuff
September 2, 2025

I am enjoying my first 2 purchases so much, I'm making a third. Beautiful rugs, great prices, easy to clean and great colors!

Date of experience: August 23, 2025
Nevada
1 review
0 helpful votes
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Round rug purchase
September 2, 2025

Picked out a rug use PayPal and it was done that easy. Love it.

Date of experience: August 23, 2025
South Carolina
1 review
0 helpful votes
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Super easy!
September 2, 2025

The rug options as far as size, color, indoor or outdoor rug were huge, so many choices. The navigation and information were super easy and helpful to use. Overall great experience. NO aggravation at all!

Date of experience: August 23, 2025
Tennessee
1 review
0 helpful votes
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RUGS? YES! Shop Rugs.com
September 2, 2025

Love being able to narrow search to specific choices. What a time saver! Prices are great and so easy to shop this online site.

Date of experience: August 23, 2025
Nevada
1 review
0 helpful votes
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GREAT EXPERIENCE
September 2, 2025

Quick, easy: wonderful price. Easy check out for a beautiful rug

Date of experience: August 22, 2025
Indiana
1 review
0 helpful votes
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SO VERY HAPPY
September 1, 2025

I love shopping for rugs online with this site. SO Easy, great products and so easy to do.

Date of experience: August 22, 2025
Virginia
1 review
0 helpful votes
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Amazing price
September 1, 2025

Easy shop with many things to choose from. From colors and sizes to tools to use to see how things will loook in your space.

Date of experience: August 22, 2025
Texas
1 review
0 helpful votes
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Purchasing process confusing
September 1, 2025

Site sends code too fast to clip board. Information fields appear too slowly

Date of experience: August 22, 2025
Florida
1 review
0 helpful votes
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Great Selection Super prices
September 1, 2025

Needed rugs for my floor for my 17.8 year old dog. I was comfortable picking out everything that I liked to cover the floors. Prices are great and finally she will be comfortable in her last months of life. Stayed in my budget and what a selection. This was great fun. I will return

Date of experience: August 22, 2025
Nevada
1 review
0 helpful votes
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Like mdse.
September 1, 2025

Pleasant and I was pleased what I was looking for a specific item and found it,

Date of experience: August 21, 2025
Florida
1 review
0 helpful votes
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Perfect Area Rug
August 30, 2025

It has just the touch of blue that coordinates with my blue couch and loveseat. As always with Rugs.com, the quality is excellent. I am very pleased.

Date of experience: August 19, 2025
Texas
1 review
0 helpful votes
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What's not to love?
August 27, 2025

Easy shopping. Large selection. Many sizes and shapes of rugs. Best of all, the runner was 50% off! What's not to like?! Though I haven't received the rug yet, I have rave recommendations from friend / owners of washable rugs.
I expect not to be disappointed.

Date of experience: August 17, 2025
Delaware
1 review
0 helpful votes
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Easy to order
August 27, 2025

Picked out rugs, ordered and delivery date appeared. All finished in a manner of minutes. 😊

Date of experience: August 17, 2025