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Rugs.com

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 6,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
166
value
191
shipping
188
quality
161
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Cherokee rug
December 1, 2023

The rug was delivered promptly and I am very satisfied with it! Looks great as accent rug in
My living room.

Date of experience: December 1, 2023
Pennsylvania
1 review
0 helpful votes
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Purchased Again
December 1, 2023

This is our third experience with Rugs.com. Each experience has been excellent. Reasonable pricing, great selection and delivery.

Date of experience: December 1, 2023
New York
1 review
0 helpful votes
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Very pleased with the product
December 1, 2023

My rug arrived quickly and it was a bit lighter in color than I thought it would be, but that is not uncommon shopping from my phone. I am very pleased overall for my 10x16 rug that cost me $200.

Date of experience: December 1, 2023
Georgia
1 review
0 helpful votes
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Great review!
December 1, 2023

The search was on point.
No need to look through lots of rugs that did not meet our criteria!
Really fast delivery!
Excellent service!

Date of experience: November 30, 2023
California
1 review
0 helpful votes
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Wow!
December 1, 2023

Much better than I expected. This rug is absolutely stunning, the colors are magnificent. So glad I ordered this rug.

Date of experience: November 30, 2023
Arizona
1 review
0 helpful votes
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Love my new runners!
November 30, 2023

The company stayed in touch with me from the onset. My purchase showed up sooner than expected and I love them!

Date of experience: November 30, 2023
Georgia
1 review
0 helpful votes
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Great product!
November 30, 2023

Delivery time was great! Packaged very well. Product was what I expected and better. Could not have ask for more!

Date of experience: November 30, 2023
New York
1 review
0 helpful votes
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Fast delivery
November 30, 2023

Haven't put down yet but looks like a good quality rug for a great price

Date of experience: November 30, 2023
Ohio
1 review
0 helpful votes
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Rug looks great
November 30, 2023

We ordered our rug and it arrived 1 day before scheduled delivery date. The rug fits nicely and lays flat. We are very pleased.

Date of experience: November 30, 2023
Virginia
1 review
0 helpful votes
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Excellent
November 30, 2023

Found just the rug we were looking for! Loved being able to see how it would look in our dining room!

Date of experience: November 30, 2023
Arkansas
1 review
0 helpful votes
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Rugs
November 30, 2023

Great¡!@@@@@@@@@@!##@×@@##$$!#%_<%$##÷//$÷/^<>[*#%#÷$$

Date of experience: November 29, 2023
Texas
1 review
0 helpful votes
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Seamless shopping
November 30, 2023

The shopping experience was easy. Seamless really. My rug has not arrived so I cannot justify a full 5 star rating..

Date of experience: November 29, 2023
Arizona
1 review
0 helpful votes
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Noble Rug
November 29, 2023

The rug met my expectations. Deliver came when they said.

Date of experience: November 29, 2023
Minnesota
2 reviews
0 helpful votes
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Excellent!
November 29, 2023

Website was easy to maneuver and place an order. Price was not terrible. If it arrives like it said it would then the wait time for delivery is not at all.

Date of experience: November 29, 2023
Texas
1 review
0 helpful votes
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Easy to find
November 29, 2023

I needed a specific odd size rug and it was easy to search.

Date of experience: November 29, 2023
Alabama
1 review
0 helpful votes
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Beautiful!
November 29, 2023

The rug arrived earlier than expected and is perfect!

Date of experience: November 29, 2023
Alabama
1 review
0 helpful votes
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Lovely
November 29, 2023

Love the rug and all the muted colors. It looks perfect in our living room. The mat I purchased was a little larger but I can trim to fit.

Date of experience: November 29, 2023
Florida
1 review
0 helpful votes
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Beautiful rugs
November 29, 2023

I was a little apprehensive about ordering a rug online that I couldn't even see but I was so amazed at the quality and I got it on the black Friday special so I'm very happy with my purchase I would buy from you again

Date of experience: November 29, 2023
Idaho
1 review
0 helpful votes
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Excellent
November 29, 2023

Great review of products, easy process of purchase.

Date of experience: November 29, 2023
Florida
1 review
0 helpful votes
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Beautiful Rug
November 29, 2023

The rug is perfect for my room. It arrived within 3 days of ordering. I love it.

Date of experience: November 29, 2023