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Rugs.com

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 6,624 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
166
value
191
shipping
188
quality
161
This company responds to reviews on average within 4 days

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Sierra Leone
1 review
0 helpful votes
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Super
December 26, 2023

Exactly what I expected was what I got. Will share it with others.

Date of experience: December 26, 2023
Florida
1 review
0 helpful votes
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Easy peasy
December 25, 2023

Never has a website been so easy to order from! The prices are very affordable and comparable to discount retailers!

Date of experience: December 25, 2023
Canada
1 review
0 helpful votes
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Beautiful!
December 25, 2023

Easy to order. Price was great and the rugs are beautiful. Can't wait to use them!

Date of experience: December 25, 2023
Michigan
1 review
0 helpful votes
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Love my rug!
December 24, 2023

Shopping was easy, shipped quickly and looks like the picture!

Date of experience: December 24, 2023
Michigan
1 review
0 helpful votes
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Business is very efficient. Website is great to navigate. Ordered a couple wrong things, and they immediately took action to see that it was resolved. Can't wait for my new dining room rug! Waiting on the right padding. Thanks so much.

Date of experience: December 24, 2023
California
1 review
0 helpful votes
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Fast delivery
December 24, 2023

Purchased several rugs, good quality for the money and arrives in 2-3 days for us.

Date of experience: December 24, 2023
Nevada
1 review
0 helpful votes
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Bath rug
December 24, 2023

Good quality and perfect size. I will order again this is ridiculous that I have to have 50 characters

Date of experience: December 23, 2023
New Mexico
1 review
0 helpful votes
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Appreciation
December 24, 2023

It is always easy to choose the best product for my needs,

Date of experience: December 23, 2023
Florida
1 review
0 helpful votes
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Best Place for Rugs!
December 23, 2023

This place has quite the assortment and variety - both in products and prices.

Date of experience: December 23, 2023
Virginia
1 review
0 helpful votes
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Great! Will definitely order from you, again. Passed your website onto several family members.

Date of experience: December 23, 2023
California
1 review
0 helpful votes
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Great company to work with!
December 23, 2023

I appreciate the ease in which it was to work with Rugs.com. The two beautiful rugs that I ordered arrived very quickly and look beautiful in my home.

Date of experience: December 23, 2023
Florida
1 review
0 helpful votes
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Best rugs ever
December 23, 2023

It was a very fast delivery… was very shocked it arrived right on time as my new sofa arrived. It's absolutely beautiful

Date of experience: December 23, 2023
Florida
1 review
0 helpful votes
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Happy Rugs
December 23, 2023

Ordering & buying has been such a pleasure. We received our rug today and it's exactly what we hoped for. Thank you for the experience.

Date of experience: December 22, 2023
Virginia
1 review
0 helpful votes
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Great "Bop" for your "Buck"!
December 22, 2023

I feel fortunate to have discovered Rugs.com when I moved 2 months ago … 7 rugs bought … so far. Excellent true color pictures, written descriptions, use their app to get an idea how the rug will look in your space! Fast, free shipping … helpful customer service! The best!

Date of experience: December 22, 2023
California
1 review
0 helpful votes
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The rugs I ordered worked out perfectly for what I needed. Liked them so well I ordered two more. Price was very good!

Date of experience: December 22, 2023
District of Columbia
1 review
0 helpful votes
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Pretty
December 22, 2023

The order came very quickly, which I was very surprised. Color was exactly perfect.

Date of experience: December 22, 2023
Virginia
1 review
0 helpful votes
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New rugs.
December 22, 2023

The quality of the rugs is very good for the price. However the cost of the performance pad is a bit high. Shipping is very fast.

Date of experience: December 22, 2023
Pennsylvania
1 review
0 helpful votes
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Rug Purchase
December 22, 2023

The buying process was seamless and we love the rug!

Date of experience: December 22, 2023
Tennessee
1 review
0 helpful votes
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Just what I needed.
December 22, 2023

Super fast shipping & great product! Needed these to go with ones I received in spring.
Thank you!

Date of experience: December 21, 2023
Maryland
1 review
0 helpful votes
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First rug
December 22, 2023

Quick and easy! And I'm so excited. Can't wait until it gets here!

Date of experience: December 21, 2023