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Rugs.com

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 6,588 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
165
value
190
shipping
187
quality
160
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Wide Variety
January 23, 2024

The site is easy to navigate. So many choices! Greatly appreciate the filter choices to narrow down to what I was looking for.

Date of experience: January 23, 2024
Illinois
1 review
0 helpful votes
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Good shopping
January 23, 2024

Looking for a rug at a great price. Colors & size matter. Read reviews & decided to buy. Thanks for the service. Ruth

Date of experience: January 23, 2024
Massachusetts
1 review
0 helpful votes
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Quick service and quality products
January 23, 2024

We love our rugs. In addition to being very high quality products, the website, ordering process and delivery were all satisfactory. I will continue to shop on rugs.com

Date of experience: January 23, 2024
Kansas
1 review
0 helpful votes
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Rugs
January 23, 2024

Simple to order and had a great selection. I would order from them again.

Date of experience: January 23, 2024
Ohio
1 review
0 helpful votes
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Great shopping!
January 23, 2024

I loved the selections. It was so nice being able to see a video of the different rugs up close.

Date of experience: January 23, 2024
Georgia
2 reviews
17 helpful votes
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Easy to compare
January 23, 2024

Since each opened in a new tab it was easy to compare after I selected a few to determine which rug I liked best. Made shopping easier.

Date of experience: January 23, 2024
Florida
1 review
0 helpful votes
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So happy I found rugs.com. User friendly web site. Loved the huge selection of colors and sizes. Delivery was as promised.

Date of experience: January 22, 2024
Florida
1 review
0 helpful votes
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High quality rug
January 22, 2024

It was very easy to place the order. Arrived quickly and rug is beautiful. Very good quality.

Date of experience: January 21, 2024
Texas
1 review
0 helpful votes
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Always perfect.
January 21, 2024

This is the 5th time I've ordered rugs. The order is always perfect. It's always FAST. I am always pleased with my purchases. It's rare for me to say that, so take heed!

Date of experience: January 21, 2024
Michigan
2 reviews
0 helpful votes
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Area rug
January 21, 2024

I am happy with both my purchase and delivery thank you

Date of experience: January 21, 2024
California
1 review
0 helpful votes
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Great area rugs
January 21, 2024

We looked at many site evaluating area rugs. Your products met our needs best. We returned one rug because we didn't like it when it arrived, and you promptly took it back. Return was simple and straight forward.

Very satisfied with quality and color of our rugs.

Thank You

Date of experience: January 21, 2024
Florida
1 review
0 helpful votes
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Review
January 21, 2024

Arrived quickly. Love the rugs. Will order again in the future.

Date of experience: January 21, 2024
Florida
1 review
0 helpful votes
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Very nice hallway rug
January 21, 2024

Good experience ordered one day,rug was here in like three days

Date of experience: January 20, 2024
Texas
1 review
0 helpful votes
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Easy ordering experience.
January 21, 2024

Easy ordering experience. Great selection to choose from! Good prices.

Date of experience: January 20, 2024
Iowa
2 reviews
0 helpful votes
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Beautiful rug!
January 20, 2024

The rug arrived quickly and was packaged well. It appears to be of good quality and looks even better than on the website!

Date of experience: January 20, 2024
Minnesota
1 review
0 helpful votes
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Deep discount for incredible rugs!
January 20, 2024

Everything was perfect, found what I was looking for at an amazing price! I always get my rugs here and couldn't be happier!

Date of experience: January 20, 2024
California
1 review
0 helpful votes
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Great company
January 20, 2024

We received our rug quickly and the quality of the rug was exactly as expected. This last purchase was not an expensive but is nice. We have purchased from rugs.com several times and are always happy with our purchases.

Date of experience: January 20, 2024
California
1 review
0 helpful votes
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Rug is very pretty
January 20, 2024

Rug is pretty and light weight but looks great in my dressing room. I recommend

Date of experience: January 20, 2024
Washington
2 reviews
0 helpful votes
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Beautiful rugs!
January 20, 2024

Rugs.com has an easy to navigate website, the rugs arrive quickly and securely, and the rugs themselves are well made. They have many, many shapes and sizes, and so many patterns.

Date of experience: January 20, 2024
Delaware
1 review
0 helpful votes
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Great experience
January 20, 2024

Rugs.com is an abundant source for rugs for any budget. I chose a very inexpensive option as an entry runner. The rug arrived within a week, well wrapped and in great condition. It really brightens up my space and makes a great statement. Although rugs.com had some amazing rugs that I drooled over, choosing what I can afford meets my current needs. My experience exceeded my expectations, especially considering the modest cost.

Date of experience: January 20, 2024