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Rugs.com Reviews Summary
Rugs.com has a rating of 4.8 stars from 6,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and good quality. Rugs.com ranks 1st among Carpets sites.
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I got the light blue rug and am very pleased. It was delivered on time. I am weighting down the rug now because it is curling on the edges. (I just took it out of the packaging.) The colors and pattern are gorgeous!
Indoor/Outdoor rugs are beautiful. I have bought rugs from you in the past and I am still very happy with those rugs.
Great rugs at a great price! I ordered several and the colors and quality are excellent
The rug was easy to order, and delivered quickly. The colors and quality well represented on website.
Received the exact rug we ordered with rapid delivery
Good quality rugs, reasonable sale prices. Great delivery service.
Great website and easy ordering. Not to mention I love my purple rug!
Navigating Rugs.com is always a breeze. The ease of use is a driving factor for me being a return customer. I recommend Rugs.com to all my friends and family that are looking for quality rugs.
Ordered 2 carpets and pads husband hated the print.sent them back with no problem and reordered new carpet, without any problem.
Will continue to order from rugs.com. Awesome customer service.
I like the design, but I am not thrilled with the wavy wrinkles along the side of the rug. Hopefully it will flatten out.
I just need it to lay down flat. I guess because they ship them rolled up it will take a while.
I'm a repeat customer, totally satisfied with the quality of all products I've ordered, the knowledge and assistance of customer service and the timelines of delivery.
This is the third rug I've bought at Rugs.com and have never been disappointed. The quality is excellent as always, the description and photos are exactly right and the delivery is right on time as they indicated.
I ordered four of this rug in various sizes. Love the colors. Quality is great. The only complaint is that some of the corners are not finished completely but not terribly noticeable.
I have had several good experiences ordering from Rugs.com.
Item arrived quickly! Packaging was just a bag but we had no problems with item. I feel reviews on my rug were helpful and I am pleased the product I received. I'd use this site again.
Beautiful, priced reasonable, washable, not scratchy considering made from recycled plastic, kid and pet friendly, no odors. Would recommend.
Great selection of rugs at good sale prices. Hope they look as good as the pictures!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members