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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 6,625 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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I have ordered eight rugs from Rugs.com. It is very easy to filter to pick out exactly what you want. The sales are great. There is a wide variety of rugs to choose from, in just about any size, pile and color you could think of. Plus I received my rugs within three days! Out of the eight rugs that I have ordered, I have only had to return two of them – one for size, and the other for color. The return process is very easy, and returning to a FedEx location is convenient.
Returned rug with no shipping charge. Easy. Now I'm looking for a better matched rug….
Very easy checkout. Lots of variety to choose from.
Amazed at how beautiful these rugs are and how reasonable the prices! Lots of variety, in terms of colors, patterns, styles, materials, and sizes, too. You don't really need to look any further than this site.
Had opportunity to chat with a representative. Had all the answers to my questions. Extremely helpful and knowledgeable. Really nice disposition too.
Great selection and I love the videos for each rug. It gives a clear look at the texture and color
It arrived on time and looks exactly like the picture.
I'm glad I bought the pad to go with it.
I bought 2 by mistake- still awaiting my return label.🙃
I ordered these rugs, and they fit perfectly in my area and look beautiful. They arrived in a timely manner with excellent shipping.
First of all, shopping on Rugs.com was fun. I found one that had the right colors and in the size I wanted. It got here super quick, like in 5 days and that would have been faster if it were not for the weekend and holiday. The price was very reasonable. I am sure I will be shopping here again
The rug. I purchased what's a 7 / 10. For the living room and it is absolutely beautiful. The colors are so bright and matches,Everything in my living room, just the right fit. I would definitely recommend this rug to everyone. I Definitely will come back to do more shopping thanks so much.
Glad to get in on your 50% off sale. Fast delivery and nice quality!
I wanted a rug for the family room. The rug I ordered was even better than I expected. Beautifully made. Can't wait till I get the one I ordered for the living room,
It was a very smooth, easy, pleasant transaction. I am looking so forward to receiving my my new Terracotta area rug. I think this will make my living room pop!
I really like the photos; they give a good idea of the rug texture and thickness.
Very pleasant, good material, looks beautiful in my Living room, good if you like bright colors. I matched with my bright orange curtains, which looked amazing. Will buy again, thanks.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members