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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Surprise
May 8, 2023

Je suis vraiment surprise de mes achats, je suis pas seulement satisfaite, je suis tombée en amour avec MES costumes de bain.

Date of experience: May 8, 2023
GB
1 review
0 helpful votes
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Very pleased
May 8, 2023

Turned up early, looks exactly like the picture, tried it on, fit is true to size. Very pleased with my purchase

Date of experience: May 8, 2023
Canada
1 review
0 helpful votes
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Great Buy!
May 6, 2023

Rotita, Thank you for my swim suits. I am absolutely happy with my purchases. Everything fit perfect. Love the patterns. Great quality. No issues at all.

Date of experience: May 6, 2023
Australia
1 review
0 helpful votes
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Did Not receive my order
June 3, 2023

Very disappointed to receive an email saying I had received my parcel When I had not received a Thing. Have been overseas for a couple of weeks only just returned- Note I have had friends checking daily for my parcel. Now waiting your reply as to Where my parcel is

Date of experience: May 3, 2023
Colorado
1 review
0 helpful votes
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VERY ANGRY
June 2, 2023

I ordered for the first time, 27 items. I received my package last week. It contained 1 piece of jewelry that I did not even order! Where are my items? I was really looking forward to trying this company.

Date of experience: May 2, 2023
Australia
1 review
0 helpful votes
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Bikini's
May 3, 2023

Perfect fit and gorgeous, they look just like the picture.

Date of experience: May 2, 2023
GB
1 review
0 helpful votes
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Quality swimwear
May 2, 2023

Order came when it said it would. I was impressed with the quality of my items and they were a true fit.

Date of experience: May 2, 2023
Kansas
1 review
0 helpful votes
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Good value
April 30, 2023

All good, shipping took few weeks but with the wait

Date of experience: April 29, 2023
Illinois
1 review
0 helpful votes
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I was skeptical
April 30, 2023

I love my new bathing suit! The material is light and airy and it fits just right.

Date of experience: April 29, 2023
Arizona
1 review
0 helpful votes
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I bought two dresses at different times, but I will not buy again from Rotita. The first time I was charged insurance not realizing it, second time I declined the insurance. Both times I was charged on my debit card an ATM fee,(FOR WHAT?). I wanted to return one of the dresses and there's a $9.99 charge for the label that is taken away from my refund, it was all ridiculous!

Date of experience: April 29, 2023
Colorado
1 review
0 helpful votes
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Dress
May 29, 2023

Sizes run a little large. Had to return because it was too big however return process was very easy compared to other companies I have ordered from

Date of experience: April 29, 2023
GB
1 review
0 helpful votes
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2 items ordered.
April 29, 2023

Satisfied with the items I ordered fitted perfectly and delivered 3 days before date given. Thank you.

Date of experience: April 29, 2023
Texas
1 review
0 helpful votes
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Love it C
April 29, 2023

Fit nice love it completely love it thank love love care for it easy we'll made perfect thank goodness for all the best ever

Date of experience: April 28, 2023
Puerto Rico
1 review
0 helpful votes
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Very satisfied
April 29, 2023

The blouses I ordered fit exactly as expected. Each one is made of quality fabric and expert sewing. The items arrived in a timely manner. I will definitely be ordering more from Rotita in the future.

Date of experience: April 28, 2023
Florida
1 review
0 helpful votes
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Outstanding service,
April 28, 2023

Outstanding service outfit fit perfect for my wife's birthday! Thank you!

Date of experience: April 28, 2023
California
1 review
0 helpful votes
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Quality plus
April 28, 2023

Everything was great…from online order, to receiving and a perfect fit

Date of experience: April 27, 2023
Texas
2 reviews
0 helpful votes
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Perfect fit!
April 28, 2023

I am Very happy with the products I purchased! Will order again!

Date of experience: April 27, 2023
Texas
1 review
0 helpful votes
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Bad return policy
May 27, 2023

Item was too large, refund policy states I had to pay money for the exchange. Bad service policy which I have told to friends. Wi;; not do business with this company again.

Date of experience: April 27, 2023
Belgium
1 review
0 helpful votes
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Excellent
April 27, 2023

Shipped and received when they said it would.
I am very satisfied. Like the quality of the clothes.

Date of experience: April 27, 2023
Missouri
2 reviews
0 helpful votes
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Love this sweater
April 27, 2023

I love this sweater. It takes a while to get orders from here but I'm never disappointed

Date of experience: April 27, 2023