Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
















The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered one top and 2 bathing suits. They all fit perfectly! Great quality and value!
I'm pleasantly surprised with my purchase!
Fits perfectly! True to size! It's beautiful and I love it!
Swim suits are made of quality material and comfortable.
Great selection, great fits, fast shipping
Very happy with all of my purchases and the wide variety of options available
Easy exchange except for having to pay to return item. $20+
The products are of quality standard and fit to seize. I love them. Thanks
I have received my multiple orders of clothing, jewellery, handbags and the quality, designs beautiful fabric and so many lovely options and excellent customer service makes my 5 star recommendation very easy. Thank you
I am disappointmet that it will cost me as much as the cost of my order to return to USA and for this reason I will not be ordering anything else.
Tops I ordered were as described. Shipping just takes awhile
I ordered 2 swimming suits from Rotitas. I needed different size for tops and bottoms.
I was able to order what I needed and both tops and bottoms fit true to size!
My granddaughter picked out few swimsuits so I am ordering for her!
Very happy and highly recommend
Ordered tanking and skirt bottom true to size and good quality that good I've ordered again. Thanks very pleased
I ordered 2 dresses for an upcoming wedding. Thankfully they came on time the day before.
The dresses are exactly as pictured. Beautiful colors and patterns. I got many compliments on the one I wore and am planning on wearing the other one soon. Thanks Rotita! I have another on the way now.
Very easy ordering and fast shipping. Keeps you informed of tracking
I ordered 2 shirts and a high waisted bikini. I was very happy with the quality and not too expensive. The only thing is, it took about 3 weeks to receive my purchase. But it was still worth it and I'm happy and will order again soon.
It was very difficult finding someone to talk to about the problems I was experiencing online ordering. Even when I did she didn't sort the problem (she said she had, but the problem continued.) I was also told that someone would get back to me. They didn't, so I went through the chat box again and got someone else, who also said my issue was being prioritised and I would be contacted. I never was (this was almost a fortnight ago.) In the end the problem resolved itself and I was able to place my order, but I have no idea what caused the problem, why it resolved, if it will happen again. As for the extremely long wait - hopefully this time it won't take nearly two months to arrive. The tracking info doesn't ever work so I don't know where it is. It does feel quite risky buying from these guys, but at least the products have always been excellent when they turn up. I'm hoping my order will arrive soon. Clearly Rotita think they should have arrived, since they're asking me to review them. I take this as a hopeful sign.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
Loading...

