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Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
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From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Pennsylvania
3 reviews
0 helpful votes
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Beautiful bathing suits
May 16, 2023

I ordered one top and 2 bathing suits. They all fit perfectly! Great quality and value!

Date of experience: May 16, 2023
Connecticut
1 review
0 helpful votes
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Great fit
June 15, 2023

I normally where an Xl shirt and ordered a 16/18 and it fit great. Hides the areas you want to hide and looks great on. Very happy with this purchase

Date of experience: May 16, 2023
Illinois
1 review
0 helpful votes
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Swimsuit Review
May 16, 2023

I'm pleasantly surprised with my purchase!
Fits perfectly! True to size! It's beautiful and I love it!

Date of experience: May 16, 2023
GB
1 review
0 helpful votes
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Review
May 16, 2023

More than satisfied with my item. Very impressed. True to size and picture.

Date of experience: May 16, 2023
Minnesota
1 review
0 helpful votes
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Never disappointed!
May 16, 2023

Swim suits are made of quality material and comfortable.

Date of experience: May 15, 2023
AE
1 review
0 helpful votes
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Very satisfied
May 12, 2023

Great selection, great fits, fast shipping
Very happy with all of my purchases and the wide variety of options available

Date of experience: May 11, 2023
Canada
1 review
0 helpful votes
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Fits small
May 11, 2023

Easy exchange except for having to pay to return item. $20+

Date of experience: May 11, 2023
GB
1 review
0 helpful votes
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Good Experience
May 11, 2023

The products are of quality standard and fit to seize. I love them. Thanks

Date of experience: May 11, 2023
Canada
1 review
0 helpful votes
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A very satisfied customer
May 11, 2023

I have received my multiple orders of clothing, jewellery, handbags and the quality, designs beautiful fabric and so many lovely options and excellent customer service makes my 5 star recommendation very easy. Thank you

Date of experience: May 11, 2023
GB
1 review
0 helpful votes
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Disappointed
June 10, 2023

I am disappointmet that it will cost me as much as the cost of my order to return to USA and for this reason I will not be ordering anything else.

Date of experience: May 11, 2023
Minnesota
1 review
0 helpful votes
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Nice styles
May 9, 2023

Nice clothes. Good fit! Nice styles that are different from others

Date of experience: May 9, 2023
Ohio
2 reviews
0 helpful votes
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Love the tops
May 9, 2023

Tops I ordered were as described. Shipping just takes awhile

Date of experience: May 8, 2023
Illinois
2 reviews
0 helpful votes
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Swimming suits
May 8, 2023

I ordered 2 swimming suits from Rotitas. I needed different size for tops and bottoms.
I was able to order what I needed and both tops and bottoms fit true to size!
My granddaughter picked out few swimsuits so I am ordering for her!
Very happy and highly recommend

Date of experience: May 8, 2023
Portugal
2 reviews
0 helpful votes
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Swimwear
May 8, 2023

Ordered tanking and skirt bottom true to size and good quality that good I've ordered again. Thanks very pleased

Date of experience: May 8, 2023
Canada
1 review
0 helpful votes
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Fare
June 7, 2023

I ordered a bathing suit a few years ago fit fine. This year I ordered two more same size didn't fit had to send them back cost more money not happy.

Date of experience: May 8, 2023
Indiana
1 review
0 helpful votes
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Just Plain Beautiful
May 8, 2023

I ordered 2 dresses for an upcoming wedding. Thankfully they came on time the day before.
The dresses are exactly as pictured. Beautiful colors and patterns. I got many compliments on the one I wore and am planning on wearing the other one soon. Thanks Rotita! I have another on the way now.

Date of experience: May 8, 2023
Mississippi
1 review
0 helpful votes
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My order
June 7, 2023

I can't give a review yet because I haven't received any part of my order yet. I didn't know it would take this long to receive it

Date of experience: May 8, 2023
Alabama
2 reviews
0 helpful votes
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Very easy ordering and fast shipping. Keeps you informed of tracking

Date of experience: May 8, 2023
California
1 review
0 helpful votes
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Rotita
May 8, 2023

I ordered 2 shirts and a high waisted bikini. I was very happy with the quality and not too expensive. The only thing is, it took about 3 weeks to receive my purchase. But it was still worth it and I'm happy and will order again soon.

Date of experience: May 8, 2023
India
1 review
0 helpful votes
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Frustrating customer service
June 7, 2023

It was very difficult finding someone to talk to about the problems I was experiencing online ordering. Even when I did she didn't sort the problem (she said she had, but the problem continued.) I was also told that someone would get back to me. They didn't, so I went through the chat box again and got someone else, who also said my issue was being prioritised and I would be contacted. I never was (this was almost a fortnight ago.) In the end the problem resolved itself and I was able to place my order, but I have no idea what caused the problem, why it resolved, if it will happen again. As for the extremely long wait - hopefully this time it won't take nearly two months to arrive. The tracking info doesn't ever work so I don't know where it is. It does feel quite risky buying from these guys, but at least the products have always been excellent when they turn up. I'm hoping my order will arrive soon. Clearly Rotita think they should have arrived, since they're asking me to review them. I take this as a hopeful sign.

Date of experience: May 8, 2023