Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Rotita

Rotita

rotita.com
casual, lounge, resort, swimwear womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
grey stargrey stargrey stargrey stargrey star

Rotita Reviews Summary

The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

service
1,465
value
1,407
shipping
1,420
returns
1,307
quality
1,394

We monitor reviews for authenticity

Spain
1 review
0 helpful votes
Follow Vanessa U.
Unfollow Vanessa U.
Share Review
Report Review

Perfecto todo
June 2, 2023

Me súper encanta el tejido la marca la talla todo va genial es igual que la foto o incluso mejor

Date of experience: June 1, 2023
Michigan
2 reviews
0 helpful votes
Follow Cris K.
Unfollow Cris K.
Share Review
Report Review

Cost to much to return
June 1, 2023

Fast easy return. Loosing 10 is quit a bit. But service and products are good

Date of experience: June 1, 2023
Oklahoma
1 review
0 helpful votes
Follow Anthony F.
Unfollow Anthony F.
Share Review
Report Review

Love my clothes
June 1, 2023

Love it. All my clothes has brought from you all has fix I never been did appointed

Date of experience: June 1, 2023
Washington
1 review
0 helpful votes
Follow stacie B.
Unfollow stacie B.
Share Review
Report Review

Swimsuits
June 1, 2023

I feel like the quality is ok the material could be more fitting and not so loose, that would be amazing

Date of experience: June 1, 2023
Arizona
3 reviews
0 helpful votes
Follow Darcy X.
Unfollow Darcy X.
Share Review
Report Review

I am so happy with my swimsuits
June 1, 2023

They fit perfectly and look flattering on me.
I get a lot of compliments on them.

Date of experience: June 1, 2023
Puerto Rico
1 review
0 helpful votes
Follow Alicea P.
Unfollow Alicea P.
Share Review
Report Review

Extraordinary
June 1, 2023

It was an extremely good, the product came sooner than I thought.

Date of experience: June 1, 2023
Denmark
1 review
0 helpful votes
Follow Boeyesen M.
Unfollow Boeyesen M.
Share Review
Report Review

Love It
June 1, 2023

It fits perfectly, true to size, great quality, arrived at the agreed time, no damage

Date of experience: June 1, 2023
North Carolina
1 review
0 helpful votes
Follow Andrea F.
Unfollow Andrea F.
Share Review
Report Review

Lady of Distinction
June 1, 2023

I was looking for specific pieces for different functions. I must say each and every piece that I have received has met my expectations. The quality is exceptional as well. I look forward to placing my next order. I've already been browsing through the site.

Date of experience: May 31, 2023
Arizona
1 review
0 helpful votes
Follow Anita C.
Unfollow Anita C.
Share Review
Report Review

I Love Rotita
June 30, 2023

Trying to order items is difficult, most of the time I can't open the link. Returning an item is extremely difficult. Why do customers have to pay shipping when purchasing and then again when returning?

Date of experience: May 31, 2023
Nebraska
1 review
0 helpful votes
Follow Diane E.
Unfollow Diane E.
Share Review
Report Review

Services
May 31, 2023

Good customer services, delivery good. Clothing don't always fit not sure on return so just keep or give away so not to happy about that.

Date of experience: May 31, 2023
Mexico
1 review
0 helpful votes
Follow MARTA P.
Unfollow MARTA P.
Share Review
Report Review

Excelente
May 31, 2023

Todas mis experiencias de compra han sido muy positivas

Date of experience: May 31, 2023
Tennessee
1 review
0 helpful votes
Follow Mary I.
Unfollow Mary I.
Share Review
Report Review

Purchases
May 31, 2023

Have ordered several items and very happy with the service!

Date of experience: May 31, 2023
Tennessee
1 review
0 helpful votes
Follow Lori B.
Unfollow Lori B.
Share Review
Report Review

Great quality
May 31, 2023

This swimsuit was exactly what I was looking for. Arrived when promised and at a great price. This fits true to size.

Date of experience: May 31, 2023
GB
1 review
0 helpful votes
Follow Karen A.
Unfollow Karen A.
Share Review
Report Review

Would definetly order again
May 31, 2023

Easy to order though first one took long time to arrive but second order much quicker there is great choice of clothes & they are really beautiful designs will most certainly order from Rotita again

Date of experience: May 31, 2023
Canada
1 review
0 helpful votes
Follow Shirley R.
Unfollow Shirley R.
Share Review
Report Review

Get what you order
May 31, 2023

The only thing I'm disappointed in is the material. I didn't realize 100% polyester felt like plastic.
The tops fitted and the styles were exactly like the pictures.
I will shop here again but I won't buy unless the material is better described.

Date of experience: May 31, 2023
New York
1 review
0 helpful votes
Follow judy B.
Unfollow judy B.
Share Review
Report Review

Two bathing suits
June 30, 2023

They don't fit, don't like the material, not happy with them but costs too much to return

Date of experience: May 31, 2023
Canada
1 review
0 helpful votes
Follow Susan V.
Unfollow Susan V.
Share Review
Report Review

Bathing suit
May 31, 2023

The bathing suit was very cute and fit perfectly. Have ordered from this company many of times. Delivery was fast as well.

Date of experience: May 31, 2023
Ohio
1 review
0 helpful votes
Follow Angie A.
Unfollow Angie A.
Share Review
Report Review

Highly Satisfied Customer!
May 31, 2023

I absolutely love the Rotita style of clothing and more! I was a little hesitant ordering online, but I am glad I did. I bought the black and white bathing suit and had several compliments on it already over Memorial Day Weekend. The suit is just gorgeous! I am looking at buying another one. Then, I purchased a pretty cool shirt and beautiful jewelry, too. Thank you for having such great options of clothing and accessories to choose from!

Date of experience: May 31, 2023
North Carolina
1 review
0 helpful votes
Follow Margaret Y.
Unfollow Margaret Y.
Share Review
Report Review

Excellent
May 31, 2023

Good quality good material. Came in a lengthy time. I love it.

Date of experience: May 31, 2023
New Jersey
1 review
0 helpful votes
Follow Keri N.
Unfollow Keri N.
Share Review
Report Review

Very pleased
May 31, 2023

There are a lot of choices and selections to choose from. The quality is very good on what I had purchase bathing suit wise. The prices are good. And the delivery is pretty quick and they keep you posted.

Date of experience: May 31, 2023